Eric Schwarz

Current

Reference Librarian (part-time) at Clarence Dillon Public Library, Bedminster, NJ
Executive Council member (volunteer) at Livingston Alumni Association
Unit Leader (volunteer) at Special Libraries Association

Customer Service Executive, Enterprise Media Group at Dow Jones (Factiva)

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Past

Metadata Editor (contractor) at Washington Post.Newsweek Interactive
Reference and Adult Services - Library Intern at Princeton Public Library
Reporter/Photographer at Packet Publications (Princeton Packet)

News copy editor at Herald News

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Education

Rutgers, The State University of New Jersey-New Brunswick
Rutgers, The State University of New Jersey-New Brunswick

Recommended

16 people have recommended Eric

Connections

301 connections

Industry

Libraries

Websites

Eric Schwarz’s Summary

Librarian focused on business research and analysis, information architecture and knowledge management.
Seven years of corporate customer service experience.
Proficient in use of electronic databases (including Factiva, LexisNexis and Dialog) and able to learn new databases quickly.
Skilled in Web design, usability and data quality testing.
Leader within units of Special Libraries Association.

Seeking opportunity to capitalize on research and leadership abilities.

Eric Schwarz’s Specialties:

Business research, database research, customer service, training, editing, Web content development, programming, blog design and editing.

Eric Schwarz’s Experience

Reference Librarian (part-time)

Clarence Dillon Public Library, Bedminster, NJ

(Libraries industry)

January 2009 — Present (7 months)

Assist customers with research in print and electronic resources, in person and by phone/email, including on-site and remote use of databases. Lead a staff of two circulation assistants and a children’s reference librarian.
Executive Council member (volunteer)

Livingston Alumni Association

(Non-Profit Organization Management industry)

July 2008 — Present (1 year 1 month)

Member of Executive Council since 2007. Secretary starting July 2009.

Alumni association of Livingston College, a "legacy" undergraduate college of Rutgers University, founded in 1969 and merged into the School of Arts and Sciences in 2007.
Unit Leader (volunteer)

Special Libraries Association

(Privately Held; Non-Profit Organization Management industry)

May 2006 — Present (3 years 3 months)

As 2009 president of the New Jersey Chapter (http://units.sla.org/chapter/cnj), I plan programming, develop online communication methods and disseminate industry and association information to about 300 local members. I also serve on the SLA's Chapter Structure Assessment Task Force (January 2009-present). I served as Webmaster of the SLA’s Rutgers University Chapter during my final semester of study. I have participated in regional meetings, and global conferences starting in 2006, as well as the 2008 and 2009 Leadership Summits.
Customer Service Executive, Enterprise Media Group

Dow Jones (Factiva)

(Public Company; 5001-10,000 employees; DJ; Publishing industry)

May 2001 — Present (8 years 3 months)

I assist clients and colleagues in defining and refining business research needs using Dow Jones’ Factiva and Newswires databases, and train users to research efficiently. This includes escalating complex inquiries within the company and to vendors. I help to manage enterprise-level accounts, introducing and training users on new products and features. I have presented instructional material and industry resources to colleagues and have led product-testing initiatives.
Metadata Editor (contractor)

Washington Post.Newsweek Interactive

(Public Company; 1001-5000 employees; Newspapers industry)

September 2007 — March 2008 (7 months)

Edited and prepared archived articles for placement on Newsweek.com. This required significant editing of XML fields using changing rule sets for different file years.
Reference and Adult Services - Library Intern

Princeton Public Library

(Libraries industry)

August 2006 — December 2006 (5 months)

Assisted customers with research requests in person, by phone and by email, including complex inquires escalated from other libraries. Developed a database usage model, and produced statistics and graphics for presentation to library trustees. Hands-on assistance to patrons using the Internet and productivity software.
Reporter/Photographer

Packet Publications (Princeton Packet)

(Privately Held; 201-500 employees; Newspapers industry)

November 1999 — May 2001 (1 year 7 months)

Reported and photographed local events and issues for two newspapers, averaging 8-10 articles per week. Topics included profiles, features, government and police reporting.
News copy editor

Herald News

(Privately Held; 51-200 employees; Newspapers industry)

1996 — 1999 (3 years)

Edited articles for completeness, correctness, readability and style, fairness and accuracy. Coordinated and laid out news articles, photos, and graphics, and wrote headlines and captions.

Eric Schwarz’s Education

Rutgers, The State University of New Jersey-New Brunswick

MLIS , Library and Information Science , 2004 — 2006

Graduated in January 2007.

Activities and Societies:

Rutgers University Special Libraries Association (Webmaster)
Rutgers, The State University of New Jersey-New Brunswick

BA , Journalism and Mass Media / English , 1988 — 1992

Activities and Societies:

News editor, The Daily Targum