Eric D. Brown

Current

Web Team at Boy Scouts of America
Consultant at Brown Consulting
Co-Founder & Board Member at Dallas Technology Network

Board of Directors at Dallas/Fort Worth Entrepreneur Network

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Past

Consultant at Brown Consulting
Director - Technology Management at Silicon Valley Expert Witness Group
Owner / President at Brown Consulting Group

Director - Technical Services & Support at Marconi Wireless (MSI)
Manager - Technical Support at Metapath Software International (MSI) - Later Marconi Wireless
Technical Support Engineer at Metapath Software International (MSI) - Later Marconi Wireless
Systems Engineer at Prologix
Test Engineer at Applied Innovation
Founder/Owner at E.T. Communications

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6 more...

Education

Dakota State University
The University of Texas at Dallas - School of Management
World Intellectual Property Organization (WIPO) Worldwide Academy

Oklahoma State University
Southwestern Oklahoma State University

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2 more...

Recommended

15 people have recommended Eric D.

Connections

500+ connections

Industry

Management Consulting

Websites

www.ericbrown.com

Eric D. Brown’s Summary

Technology, Strategy, People & Projects
Web: http://ericbrown.com

Core Skills:
Technology ~ Leadership ~ Strategy ~ Web / Digital Marketing

I’m a generalist in all things technology & business. If you need someone that can understand a wide array of business & technology issues, I’m your man.

As my blog title states “Technology, Strategy, People & Projects” has been the focus of my career. I’ve always found myself at the intersection of business and technology and have loved it.
Here’s what I bring to the table:

Real World Experience
I have over fifteen years of experience in corporate and consulting environments…with most of my experience coming from the corporate world. I’ve been where you are today and can bring that real world experience to your organization.

Technical and Business Acumen
Whether you need assistance with developing a strategic plan, help with selecting the proper technology, implementing a new technology, developing software or outsourcing your operations, I can help. I’ve assisted organizations that range in size from 100 to 50,000 people and have experience in many types of technologies from many vendors.

Passion
You might think that this is a strange one to include here…but I feel that it’s a vital piece of what I bring (call it a piece of my competitive advantage). I’m passionate about what I do…and I’m passionate about helping other people.

In my career, I have always tried to work toward these five goals:

1. Build long-term relationships
2. Deliver Value
3. Deliver Results
4. Help people
5. Continue to learn

Feel free to email me or give me a call at 972-890-4058 if you think I can help your organization.

Learn more at http://ericbrown.com.

Eric D. Brown’s Specialties:

* Strategic Technology Planning & Alignment
* Technology Selection (Research, planning, selection)
* Human Capital Management Practices
* Technology Management
* Project and Program Management
* Portfolio Management
* Due Diligence for Mergers and Acquisitions
* Web Strategy
* Social Media

Eric D. Brown’s Experience

Web Team

Boy Scouts of America

(Non-Profit; Non-Profit Organization Management industry)

August 2007 — Present (2 years 4 months)

Responsible for helping the BSA move forward with all things web.

Working on Web Strategy, Social Media and Digital Marketing initiatives for the Boy Scouts of America National Office.

Assisting with developing Social Media strategy and tactics for the Boy Scouts of America (BSA). Part of team responsible for starting
Twitter, Facebook and YouTube initiatives as well as internal BSA Social Network platform.

Assisting with developing new Web Technology and Marketing Strategy for the BSA.

Led project team responsible for implementation of Enterprise Content Management System (CMS) to manage over 300 websites.

Led project team responsible for implementing internal social community (velvet rope community).

Leading initiatives to re‐brand Boy Scouts of America web presence to provide much simpler website focused on delivering the BSA Marketing message and strategy.

Lead project team responsible for redesigning internally developed software products. Manage software development lifecycle including requirements gathering, software development, testing, data migration and integration.
Consultant

Brown Consulting

(Information Technology and Services industry)

August 2007 — Present (2 years 4 months)

* Manage Social Media strategy and tactics for the Boy Scouts of America (BSA). Assisted with strategy for moving in to Social Media with Twitter, Facebook and YouTube initiatives as well as internal BSA Social Network platform.

* Leading team responsible for developing new Web Technology and Digital Marketing Strategy for the BSA.

* Leading project team responsible for implementation of Enterprise Content Management System (CMS) to manage over 300 websites.

* Leading initiatives to re-brand Boy Scouts of America web presence to provide much simpler website focused on delivering the BSA Marketing message and strategy.

* Lead project team responsible for redesigning internally developed software products. Manage software development lifecycle including requirements gathering, software development, testing, data migration and integration.

* Manage vendor relationships and projects. Found cost savings of over 35% per year.
Co-Founder & Board Member

Dallas Technology Network

(Non-Profit; 1-10 employees; Information Technology and Services industry)

March 2007 — Present (2 years 9 months)

The Dallas Technology Network was founded in 2007 to provide a networking event focused on technology professionals. Our events are not business card exchanges, referral exchanges or other types of ‘networking’ that occur at other area networking events…we exist solely to provide an interesting networking event where technology professionals can meet others and learn about new technologies and new ideas.

Our networking events are open to the public and are generally focused on technology related topics and normally consist of a speaker from a local technology based company.
Board of Directors

Dallas/Fort Worth Entrepreneur Network

(Privately Held; 1-10 employees; Civic & Social Organization industry)

August 2004 — Present (5 years 4 months)

The Dallas/Fort Worth Entrepreneur Network is a group of entrepreneurs and business professionals in the Dallas/Fort Worth Metroplex who have joined together to provide entreprenerial advice and networking opportunities to our members.
Consultant

Brown Consulting

(Information Technology and Services industry)

March 2007 — August 2007 (6 months)

Client Sampling:
Capgemini, Digit Technologies, Boy Scouts of America, Aircom International, Cingular Wireless, AT&T, Sprint PCS, University of Maryland

* Responsible for developing professional services processes and methodologies for implementation of litigation support software and hardware.
* Responsible for finalizing and delivering contract worth $3 million within thirty days of starting with the company.
* Created Project Management documentation and standards for use in all projects.
* Managed implementation and development of enterprise web based software that provided electronic indexing, search, retrieval and storage systems for litigation departments of large corporations and law firms.
* Worked closely with development team to ensure client feedback implemented in product.
* Managed client relationships to ensure satisfaction with software and services.
* Worked closely with sales team on multiple client proposals worth approximately $200 million.
* Assisted with creation of a Project Management Office (PMO) within the Information Technology (IT) Outsourcing group. Developed methodologies, processes, statement of work and other project templates to be used with all new client projects
* Developed Project Portfolio Management processes. This new process was responsible for selecting projects that brought the most value to the organization and are on track to bring approximately $5 million in additional revenue to the company.
* Developed on-boarding processes for new employees. This process included training new employee on processes and technologies used in the organization.
* Developed sales support processes to ensure all new sales initiatives received the appropriate level of focus and staffing.
Director - Technology Management

Silicon Valley Expert Witness Group

(Public Company; LECG; Legal Services industry)

February 2005 — March 2007 (2 years 2 months)

* Responsible projects that returned 30% profit margin on average and generated a significant portion of the annual revenue for the company over two years.

* Managed projects and consulting engagements for strategic consulting services group.

* Responsible for Information Technology operations for organization, including IT Strategy.

* Worked with intellectual property attorneys assisting with patent infringement lawsuits, including multi-million dollar settlements and awards.

* Directed recruitment of consultants for intellectual property and patent infringement litigation.
Owner / President

Brown Consulting Group

(Information Technology and Services industry)

January 2004 — February 2005 (1 year 2 months)

Worked as an independent consultant providing project management, technology and management consulting services to various companies.

Accomplishments:
* Responsible for divestiture of approximately $50 million in network equipment, cellular sites and other equipment during consulting engagement to top-tier wireless telecom companies during merger activities.

* Responsible for saving approximately $50K per year in IT spending by creating and managing the development of a mobile solution to allow field personnel to access corporate computer network via wireless real time communication.

* Provided consulting and project management services on $10 million consulting engagement for the design of a third generation (3G) wireless system for a top-tier wireless carrier.

* Responsible for $500K development project that provided web based reporting platform to interface with legacy telecommunications software.
Director - Technical Services & Support

Marconi Wireless (MSI)

(Public Company; 10,001 or more employees; Wireless industry)

March 2002 — September 2004 (2 years 7 months)

* Negotiated service contracts with clients and maintained P&L responsibility for approximately $10 million in sales and services.

* Responsible for bringing approximately $3 million in new business via business development and consultative sales with existing clients.

* Provided strategic direction and leadership for project management, technical support, training and implementation operations for company software products.

* Led a team of 30 training and technical professionals across North and South America. The team was responsible for all training, training development, technology implementations, support and project management for the company's software products. This team was responsible for training using face-to-face training methods and e-Learning methods.

* Improved service metrics by 20% by developing and implementing policies and procedures to improve service levels, create cost-effective operations and more efficient project management practices.
Manager - Technical Support

Metapath Software International (MSI) - Later Marconi Wireless

(Privately Held; 51-200 employees; Wireless industry)

September 2000 — March 2002 (1 year 7 months)

* Responsible for managing the technical support team for all clients in North America.

* Responsible for Profit & Loss (P&L) for the technical support group. Budget consisted of approximately $1 million per year.

* Team responsible for pre-sales and post-sales support of software and consulting services.

* Implemented processes to improve customer service ability and turn around times.

* Created and managed publication of the quarterly technical newsletter sent to all customers.

* Managed testing of new software products through the entire development lifecycle.
Technical Support Engineer

Metapath Software International (MSI) - Later Marconi Wireless

(Privately Held; 51-200 employees; Wireless industry)

July 1999 — September 2000 (1 year 3 months)

* Responsible for managing all aspects of technical support for software products as well as all customized software development for a $30 million account.

* Project Manager for software implementation of software across 75 client offices across North America.

* Acted as liaison with software development, testing, sales and marketing teams to ensure client requirements are implemented in Marconi products.

* Worked closely with client to develop a web based reporting platform and portal for wireless engineers to view their work activity.
Systems Engineer

Prologix

(Privately Held; 11-50 employees; Information Technology and Services industry)

August 1998 — July 1999 (1 year )

* Involved in managing post-sales support for accounts totaling $10 million.

* Supported regional sales staff with design and implementation of wireless LAN systems (wi-fi) for use in hospitals and manufacturing facilities.

* Responsible for ensuring on-time delivery for implementations and adherence to the project plan.

* Acted as Project Manager for wireless system implementation in over 50 facilities.
Test Engineer

Applied Innovation

(Public Company; 51-200 employees; AINN; Telecommunications industry)

June 1998 — August 1998 (3 months)

Responsible for testing the operation of the DSAM 4800 ATM Switching platform. Test plans were created to test functionality of this new platform. Functionality covered in these tests were Signaling System 7 (SS7), Asynchronous Transfer Mode (ATM) and Operating System functions. Platform was built using the Qnx OS.

* Developed test specifications and procedures and worked closely with development team to test ATM telecom products.

* Created and maintained project management schedules for software/hardware testing and development.

* Responsible for ensuring on-time delivery for testing and adherence to the project schedule.
Founder/Owner

E.T. Communications

(Privately Held; 1-10 employees; Telecommunications industry)

November 1995 — July 1998 (2 years 9 months)

ET Communications, which did business as "Unwired", was founded in November 1995 to provide wireless telecommunications solutions and products businesses.

The initial focus was on the Oil & Gas industry in Oklahoma with most of our business being the sales, implementation and service of telemetry equipment for oil and gas systems throughout the state. Most of the telemetry services were provided using Cellular service and PCMCIA (now called PC Card) modems across the cellular system.

The business operated for 2 years and 8 months and was profitable during each quarter.

Eric D. Brown’s Education

Dakota State University

Doctor of Science (D.Sc. , Information Systems , 2007 — 2012 (expected)

Research focus: Human Capital Management practices for IT professionals, Project Management, Knowledge Management
The University of Texas at Dallas - School of Management

MBA , Business Administration , 2002 — 2006

Specialized in Project Management and Strategy.

Research (in lieu of Thesis) – Strategic Project Management as a Competitive Advantage

Courses Taken:
Strategy, Marketing, Information Systems, Organizational Behavior, Operations Management, Finance, Accounting.
World Intellectual Property Organization (WIPO) Worldwide Academy

N/A , General Courses on Intellectual Property , 2005 — 2005

Took the "Primer on Intellectual Property" and "General Course on Intellectual Property" courses.

Activities and Societies:

Intellectual Property
Oklahoma State University

MS , Electrical Engineering , 1995 — 1998

Specializations: Telecommunication, Wireless Technology, Information Technology

Research (in lieu of Thesis) – A comparison of Code Division Multiple Access (CDMA) and Time Division Multiple Access (TDMA) capacities

Worked as a Teaching Assistant for 3 years teaching first and second year engineering students.
Southwestern Oklahoma State University

BS , Engineering Physics , 1991 — 1995

Courses Taken:
Digital Electronics, Quantum Physics, Solid State Physics, Nuclear Physics, Electricty & Magnetism, Thermodynamics, and many more interesting courses.

Additional Information

Eric D. Brown’s Websites:

www.ericbrown.com

Eric D. Brown’s Interests:

Entrepreneurship, networking, strategic thinking, management, Corporate Boards, New Technology, corporate officer, entrepreneur, technology, software, leadership, strategy, tactics, senior management, consulting, Real Estate Investing, Management Consulting, Technology Consulting, Consultant, Information Systems, Information Technology, Strategic Planning, IT Strategy, IT Efficiency, IT Effectiveness, Six Sigma, Business Process / Operations, Change Management, Organizational Development, Outsourcing, Strategy Consulting, Project Management, PMP, CMAP, PMI, Project+, ITIL, IT Service Management, Project, Project Server, Project Portfolio Server, Content Management Systems, CRM, Wireless Technology, Propagation Tools, RF, Earned Value Management, Waterfall, Agile, Lean,Scrum, XP, Iterative Methods, Feature Driven Development, Evo,

Eric D. Brown’s Groups:

Member - IEEE,
Member - Institute of Management Consultants (IMC),
Member - Project Management Institute (PMI),
Member – PMI Standard for Portfolio Management Second Edition Revision Team,
Reviewer - Information Technology (IT) & Telecommunications Special Interest Group,
Member - American Management Association,
Member - CompTIA Workforce Advisory Board

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