Eric D. Brown

Eric D. Brown

Technology, Strategy, People, Projects http://ericbrown.com | @ericdbrown

Dallas/Fort Worth Area

Current
  • Board of Directors at Dallas/Fort Worth Entrepreneur Network
Past
  • Director - Technical Services & Support at Marconi Wireless (MSI)
  • Manager - Technical Support at Metapath Software International (MSI) - Later Marconi Wireless
  • Technical Support Engineer at Metapath Software International (MSI) - Later Marconi Wireless
  • Systems Engineer at Prologix
  • Test Engineer at Applied Innovation
  • Founder/Owner at E.T. Communications
Education
  • Dakota State University
  • The University of Texas at Dallas - School of Management
  • World Intellectual Property Organization (WIPO) Worldwide Academy
  • Oklahoma State University
  • Southwestern Oklahoma State University
Connections
500+ connections
Industry
Management Consulting
Websites

Eric D. Brown’s Summary

Technology, Strategy, People & Projects
Web: http://ericbrown.com

Core Skills:
Technology ~ Leadership ~ Strategy ~ Web / Digital Marketing

I’m a generalist in all things technology & business. If you need someone that can understand a wide array of business & technology issues, I’m your man.

As my blog title states “Technology, Strategy, People & Projects” has been the focus of my career. I’ve always found myself at the intersection of business and technology and have loved it.
Here’s what I bring to the table:

Real World Experience
I have over fifteen years of experience in corporate and consulting environments…with most of my experience coming from the corporate world. I’ve been where you are today and can bring that real world experience to your organization.

Technical and Business Acumen
Whether you need assistance with developing a strategic plan, help with selecting the proper technology, implementing a new technology, developing software or outsourcing your operations, I can help. I’ve assisted organizations that range in size from 100 to 50,000 people and have experience in many types of technologies from many vendors.

Passion
You might think that this is a strange one to include here…but I feel that it’s a vital piece of what I bring (call it a piece of my competitive advantage). I’m passionate about what I do…and I’m passionate about helping other people.

In my career, I have always tried to work toward these five goals:

1. Build long-term relationships
2. Deliver Value
3. Deliver Results
4. Help people
5. Continue to learn


Feel free to email me or give me a call at 972-890-4058 if you think I can help your organization.

Learn more at http://ericbrown.com.

Eric D. Brown’s Specialties:

* Strategic Technology Planning & Alignment
* Technology Selection (Research, planning, selection)
* Human Capital Management Practices
* Technology Management
* Project and Program Management
* Portfolio Management
* Due Diligence for Mergers and Acquisitions
* Web Strategy
* Social Media


Eric D. Brown’s Experience

  • Web Team

    Boy Scouts of America

    (Non-Profit; Non-Profit Organization Management industry)

    August 2007Present (2 years 4 months)

    Responsible for helping the BSA move forward with all things web.

    Working on Web Strategy, Social Media and Digital Marketing initiatives for the Boy Scouts of America National Office.

    Assisting with developing Social Media strategy and tactics for the Boy Scouts of America (BSA). Part of team responsible for starting
    Twitter, Facebook and YouTube initiatives as well as internal BSA Social Network platform.

    Assisting with developing new Web Technology and Marketing Strategy for the BSA.

    Led project team responsible for implementation of Enterprise Content Management System (CMS) to manage over 300 websites.

    Led project team responsible for implementing internal social community (velvet rope community).

    Leading initiatives to re‐brand Boy Scouts of America web presence to provide much simpler website focused on delivering the BSA Marketing message and strategy.

    Lead project team responsible for redesigning internally developed software products. Manage software development lifecycle including requirements gathering, software development, testing, data migration and integration.

  • Consultant

    Brown Consulting

    (Information Technology and Services industry)

    August 2007Present (2 years 4 months)

    * Manage Social Media strategy and tactics for the Boy Scouts of America (BSA). Assisted with strategy for moving in to Social Media with Twitter, Facebook and YouTube initiatives as well as internal BSA Social Network platform.

    * Leading team responsible for developing new Web Technology and Digital Marketing Strategy for the BSA.

    * Leading project team responsible for implementation of Enterprise Content Management System (CMS) to manage over 300 websites.

    * Leading initiatives to re-brand Boy Scouts of America web presence to provide much simpler website focused on delivering the BSA Marketing message and strategy.

    * Lead project team responsible for redesigning internally developed software products. Manage software development lifecycle including requirements gathering, software development, testing, data migration and integration.

    * Manage vendor relationships and projects. Found cost savings of over 35% per year.

  • Co-Founder & Board Member

    Dallas Technology Network

    (Non-Profit; 1-10 employees; Information Technology and Services industry)

    March 2007Present (2 years 9 months)

    The Dallas Technology Network was founded in 2007 to provide a networking event focused on technology professionals. Our events are not business card exchanges, referral exchanges or other types of ‘networking’ that occur at other area networking events…we exist solely to provide an interesting networking event where technology professionals can meet others and learn about new technologies and new ideas.

    Our networking events are open to the public and are generally focused on technology related topics and normally consist of a speaker from a local technology based company.

  • Board of Directors

    Dallas/Fort Worth Entrepreneur Network

    (Privately Held; 1-10 employees; Civic & Social Organization industry)

    August 2004Present (5 years 4 months)

    The Dallas/Fort Worth Entrepreneur Network is a group of entrepreneurs and business professionals in the Dallas/Fort Worth Metroplex who have joined together to provide entreprenerial advice and networking opportunities to our members.

  • Consultant

    Brown Consulting

    (Information Technology and Services industry)

    March 2007August 2007 (6 months)

    Client Sampling:
    Capgemini, Digit Technologies, Boy Scouts of America, Aircom International, Cingular Wireless, AT&T, Sprint PCS, University of Maryland

    * Responsible for developing professional services processes and methodologies for implementation of litigation support software and hardware.
    * Responsible for finalizing and delivering contract worth $3 million within thirty days of starting with the company.
    * Created Project Management documentation and standards for use in all projects.
    * Managed implementation and development of enterprise web based software that provided electronic indexing, search, retrieval and storage systems for litigation departments of large corporations and law firms.
    * Worked closely with development team to ensure client feedback implemented in product.
    * Managed client relationships to ensure satisfaction with software and services.
    * Worked closely with sales team on multiple client proposals worth approximately $200 million.
    * Assisted with creation of a Project Management Office (PMO) within the Information Technology (IT) Outsourcing group. Developed methodologies, processes, statement of work and other project templates to be used with all new client projects
    * Developed Project Portfolio Management processes. This new process was responsible for selecting projects that brought the most value to the organization and are on track to bring approximately $5 million in additional revenue to the company.
    * Developed on-boarding processes for new employees. This process included training new employee on processes and technologies used in the organization.
    * Developed sales support processes to ensure all new sales initiatives received the appropriate level of focus and staffing.

  • Director - Technology Management

    Silicon Valley Expert Witness Group

    (Public Company; LECG; Legal Services industry)

    February 2005March 2007 (2 years 2 months)

    * Responsible projects that returned 30% profit margin on average and generated a significant portion of the annual revenue for the company over two years.

    * Managed projects and consulting engagements for strategic consulting services group.

    * Responsible for Information Technology operations for organization, including IT Strategy.

    * Worked with intellectual property attorneys assisting with patent infringement lawsuits, including multi-million dollar settlements and awards.

    * Directed recruitment of consultants for intellectual property and patent infringement litigation.

  • Owner / President

    Brown Consulting Group

    (Information Technology and Services industry)

    January 2004February 2005 (1 year 2 months)

    Worked as an independent consultant providing project management, technology and management consulting services to various companies.

    Accomplishments:
    * Responsible for divestiture of approximately $50 million in network equipment, cellular sites and other equipment during consulting engagement to top-tier wireless telecom companies during merger activities.

    * Responsible for saving approximately $50K per year in IT spending by creating and managing the development of a mobile solution to allow field personnel to access corporate computer network via wireless real time communication.

    * Provided consulting and project management services on $10 million consulting engagement for the design of a third generation (3G) wireless system for a top-tier wireless carrier.

    * Responsible for $500K development project that provided web based reporting platform to interface with legacy telecommunications software.

  • Director - Technical Services & Support

    Marconi Wireless (MSI)

    (Public Company; 10,001 or more employees; Wireless industry)

    March 2002September 2004 (2 years 7 months)

    * Negotiated service contracts with clients and maintained P&L responsibility for approximately $10 million in sales and services.

    * Responsible for bringing approximately $3 million in new business via business development and consultative sales with existing clients.

    * Provided strategic direction and leadership for project management, technical support, training and implementation operations for company software products.

    * Led a team of 30 training and technical professionals across North and South America. The team was responsible for all training, training development, technology implementations, support and project management for the company's software products. This team was responsible for training using face-to-face training methods and e-Learning methods.

    * Improved service metrics by 20% by developing and implementing policies and procedures to improve service levels, create cost-effective operations and more efficient project management practices.

  • Manager - Technical Support

    Metapath Software International (MSI) - Later Marconi Wireless

    (Privately Held; 51-200 employees; Wireless industry)

    September 2000March 2002 (1 year 7 months)

    * Responsible for managing the technical support team for all clients in North America.

    * Responsible for Profit & Loss (P&L) for the technical support group. Budget consisted of approximately $1 million per year.

    * Team responsible for pre-sales and post-sales support of software and consulting services.

    * Implemented processes to improve customer service ability and turn around times.

    * Created and managed publication of the quarterly technical newsletter sent to all customers.

    * Managed testing of new software products through the entire development lifecycle.

  • Technical Support Engineer

    Metapath Software International (MSI) - Later Marconi Wireless

    (Privately Held; 51-200 employees; Wireless industry)

    July 1999September 2000 (1 year 3 months)

    * Responsible for managing all aspects of technical support for software products as well as all customized software development for a $30 million account.

    * Project Manager for software implementation of software across 75 client offices across North America.

    * Acted as liaison with software development, testing, sales and marketing teams to ensure client requirements are implemented in Marconi products.

    * Worked closely with client to develop a web based reporting platform and portal for wireless engineers to view their work activity.

  • Systems Engineer

    Prologix

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    August 1998July 1999 (1 year )

    * Involved in managing post-sales support for accounts totaling $10 million.

    * Supported regional sales staff with design and implementation of wireless LAN systems (wi-fi) for use in hospitals and manufacturing facilities.

    * Responsible for ensuring on-time delivery for implementations and adherence to the project plan.

    * Acted as Project Manager for wireless system implementation in over 50 facilities.

  • Test Engineer

    Applied Innovation

    (Public Company; 51-200 employees; AINN; Telecommunications industry)

    June 1998August 1998 (3 months)

    Responsible for testing the operation of the DSAM 4800 ATM Switching platform. Test plans were created to test functionality of this new platform. Functionality covered in these tests were Signaling System 7 (SS7), Asynchronous Transfer Mode (ATM) and Operating System functions. Platform was built using the Qnx OS.

    * Developed test specifications and procedures and worked closely with development team to test ATM telecom products.

    * Created and maintained project management schedules for software/hardware testing and development.

    * Responsible for ensuring on-time delivery for testing and adherence to the project schedule.

  • Founder/Owner

    E.T. Communications

    (Privately Held; 1-10 employees; Telecommunications industry)

    November 1995July 1998 (2 years 9 months)

    ET Communications, which did business as "Unwired", was founded in November 1995 to provide wireless telecommunications solutions and products businesses.

    The initial focus was on the Oil & Gas industry in Oklahoma with most of our business being the sales, implementation and service of telemetry equipment for oil and gas systems throughout the state. Most of the telemetry services were provided using Cellular service and PCMCIA (now called PC Card) modems across the cellular system.

    The business operated for 2 years and 8 months and was profitable during each quarter.


Eric D. Brown’s Education

  • Dakota State University

    Doctor of Science (D.Sc. , Information Systems , 20072012 (expected)

    Research focus: Human Capital Management practices for IT professionals, Project Management, Knowledge Management

  • The University of Texas at Dallas - School of Management

    MBA , Business Administration , 20022006

    Specialized in Project Management and Strategy.

    Research (in lieu of Thesis) – Strategic Project Management as a Competitive Advantage

    Courses Taken:
    Strategy, Marketing, Information Systems, Organizational Behavior, Operations Management, Finance, Accounting.

  • World Intellectual Property Organization (WIPO) Worldwide Academy

    N/A , General Courses on Intellectual Property , 20052005

    Took the "Primer on Intellectual Property" and "General Course on Intellectual Property" courses.

    Activities and Societies:
    Intellectual Property
  • Oklahoma State University

    MS , Electrical Engineering , 19951998

    Specializations: Telecommunication, Wireless Technology, Information Technology

    Research (in lieu of Thesis) – A comparison of Code Division Multiple Access (CDMA) and Time Division Multiple Access (TDMA) capacities

    Worked as a Teaching Assistant for 3 years teaching first and second year engineering students.

  • Southwestern Oklahoma State University

    BS , Engineering Physics , 19911995

    Courses Taken:
    Digital Electronics, Quantum Physics, Solid State Physics, Nuclear Physics, Electricty & Magnetism, Thermodynamics, and many more interesting courses.


Additional Information

Eric D. Brown’s Websites:

Eric D. Brown’s Interests:

Entrepreneurship, networking, strategic thinking, management, Corporate Boards, New Technology, corporate officer, entrepreneur, technology, software, leadership, strategy, tactics, senior management, consulting, Real Estate Investing, Management Consulting, Technology Consulting, Consultant, Information Systems, Information Technology, Strategic Planning, IT Strategy, IT Efficiency, IT Effectiveness, Six Sigma, Business Process / Operations, Change Management, Organizational Development, Outsourcing, Strategy Consulting, Project Management, PMP, CMAP, PMI, Project+, ITIL, IT Service Management, Project, Project Server, Project Portfolio Server, Content Management Systems, CRM, Wireless Technology, Propagation Tools, RF, Earned Value Management, Waterfall, Agile, Lean,Scrum, XP, Iterative Methods, Feature Driven Development, Evo,

Eric D. Brown’s Groups:

Member - IEEE,
Member - Institute of Management Consultants (IMC),
Member - Project Management Institute (PMI),
Member – PMI Standard for Portfolio Management Second Edition Revision Team,
Reviewer - Information Technology (IT) & Telecommunications Special Interest Group,
Member - American Management Association,
Member - CompTIA Workforce Advisory Board

  •    The Networking Community
  •    DFW Entrepreneur Network
  •    The Personal MBA Community
  •    NetSquared
  •    Worldwide Management Consultants (23,000+ members)
  •    Global Program and Project Networking Group (9400+)
  •    Project Manager Networking Group
  •    Capgemini Alumni Network (+9000)
  •    CIOs.com: Chief Information Officer Network
  •    GoBigNetwork Startup Community
  •    Sitecore
  •    Project Management Bloggers
  •    Forrester
  •    MSI Alumni
  •    CEO/ CIO/COE/COO/CFO/Head/VP/ Director/President Level - Senior Leadership Group
  •    Linked Dallas
  •    Technology Integration in Education
  •    Grafton Executive Search Recruiting and Career Network
  •    Rubyists
  •    Oklahoma State University Alumni Association
  •    Enterprise2.0
  •    LinkedPlano - Plano/Collin County, Texas
  •    MTBC Connections
  •    SuperGroup Founders
  •    Agile DFW
  •    CITM University of Texas at Dallas
  •    Strategy, Marketing & Innovation Forum
  •    The Linked CXO / President, CEO, COO, CIO, CTO, MD, VP, Director 's
  •    PMI Information Systems Specific Interest Group (PMI-ISSIG)
  •    America's Most Promising Companies on Forbes.com
  •    MIT Enterprise Forum Dallas Chapter
  •    TEXAS TECHNOLOGY MANAGEMENT LEADERS (TTML)
  •    Project Management 2.0
  •    Business Process Intelligence Executives

Eric D. Brown’s Honors:

Project Management Professional (PMP) Certified
Six Sigma Green Belt Certified


Eric D. Brown’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

Public profile powered by: LinkedIn

Create a public profile: Sign In or Join Now

View Eric D. Brown’s full profile:

  • See who you and Eric D. Brown know in common
  • Get introduced to Eric D. Brown
  • Contact Eric D. Brown directly

View Full Profile