
Operations Manager at RealSupport, Inc.
Greater Chicago Area

Operations Manager at RealSupport, Inc.
Greater Chicago Area
Erica Parpan, Operations Manager
Erica joined the RealSupport Inc. team in 2004. She brings her collaborative and approachable management style to the table managing our external and internal communications and processes by supervising employees and their work, over-seeing daily operations, training new employees, and expediting client issues.
As our Operations Manager, Erica is responsible for expanding the growth of RealSupport Inc. This includes being the main point of contact for real estate agents looking to inquire about our vast list of services, taking on new clients and hiring new employees.
In addition, Erica plays a significant role in long-term planning and setting company goals geared toward operational excellence. Erica's valuable experience, fresh viewpoints and ability to delegate responsibilities effectively make her a powerful asset to our team!
Prior to joining RealSupport, Inc., Erica served as a customer service manager for a successful real estate company in Illinois. When Erica is not working, she and Ron enjoy spending time with their family, friends and most importantly, their daughters Kaelynn and Brianna.
Listing Coordination Marketing, Project Management, Thinking Outside the Box, and more...
(Marketing and Advertising industry)
February 2004 — Present (5 years 11 months)
Real Estate Virtual Assistant Team. We specialize in listing marketing, closing/transaction coordinator, website & logo design, agent branding, blogging, podcasts, RSS feeds, lead generation and management, marketing and pre-list package creation, social networking, scheduling services, expired listing campaign, buyer and seller campaigns, general administrative and technology support, special projects and more!
(Privately Held; Real Estate industry)
February 2002 — March 2004 (2 years 2 months)