
FT student at Henley Business School/Consultant
United Kingdom

FT student at Henley Business School/Consultant
United Kingdom
Experienced and innovative leader of business change across diverse cultures including the U.S., EMEA and APAC. Skilled in optimising successful businesses as well as implementing turn around strategies for underperforming organisations. Inspirational leader focusing on organisational culture, stakeholder management, brand enhancement, strategy design and implementation. High achiever in the field of human capital development and management, pioneering the Recruitment Process Outsourcing industry in both Europe and China.
People focused and revenue driven
Problem solver providing client focused solutions
Expert in the sales process from demand creation to close
Motivational speaker specialising in the training, development and executive management of multiple global teams
Additional information:
-Expertise in leveraging social networks, multi-generational communication styles and Web 2.0 enhanced sourcing techniques.
-Key note speaker at conventions in Asia, U.S. and Europe on organisational culture, branding, talent management, social networks and recruitment.
-Proficient in French, Spanish and Intermediate Mandarin
-Created and launched an RPO business for Asia. (Tal-os Asia) and worked with our U.S. and European partners to grow Global client relationships.
-Experienced in the development and implementation of business strategy for regional and global business models.
-Experienced in global contract negotiations, business diagnostics, change management and project direction.
-Skilled in HR strategy including: compensation and benefits, performance development, branding, e-recruitment solutions, talent mapping, retention strategies,campus recruitment, ATS technology and managing preferred vendors.
Expertise encompasses diagnosing the "best fit" approach for our clients and developing a solution specific to their wants and needs. Erica has been formally trained in Recruitment Process Outsourcing and Diagnostic audits, AEJ, Next Steps, Acclivus, Sales Negotiation, Behavioral Interviewing, Cultural Diversity, Management by Empowerment, Peter Leffkowitz and Train the Trainer. Certified in Behavioral Interviewing selection and assessment.
(Educational Institution; Higher Education industry)
January 2009 — Present (7 months)
Full time student at Henley Business School.
Available for short term consulting projects encompassing speaking engagements for conferences and forums.
Consulting projects include speech writing, resourcing diagnostics, strategic plans, outsourced exit interviews, RPO project management and international expansion projects.
(Public Company; KNXA; Human Resources industry)
September 2008 — April 2009 (8 months)
On sabbatical to complete my International MBA at Henley Business School. (Consulting only as of February 09)
The roles responsibilities include training the current recruitment and sales team to deliver on expectations. Building an infrastructure in EMEA and Asia for future Recruitment Process Outsourcing projects. Growing the global pipeline and creating solutions for multinationals expanding into new areas or geographies. Ensuring delivery on reducing the current cost per hire / time to hire and increasing line manager satisfaction as well as improving upon the "candidate experience".
Kenexa is a leading end-to-end provider of RPO, software, proprietary content, services and process outsourcing that enable organizations to more effectively recruit and retain employees.
(Staffing and Recruiting industry)
March 2005 — September 2008 (3 years 7 months)
First position was Head of Performance Development for Asia. Responsible for creating an induction program for new hires and a “Career Track” program for consultants. Delivered desk audits for 100+ employees across Asia.
Promoted to Managing Director of Hong Kong. Responsible for key accounts, business revenue, contract negotiations, P&L, staff recruitment and training. Expanded the office from seven employees to 39 employees within nine months. Exceeded revenue goals with a 18 percent profit margin. Created a part time program for executive women with young children looking to get back into the workforce. Awarded #1 office in Asia / 2006
Promoted to Managing Director of Solution Sales for Asia 11/06. Launched a consultancy practice under the name of Tal-os Asia. The company focused on delivering solutions with an emphasis on RPO (Recruitment Process Outsourcing).
(Privately Held; 11-50 employees; Staffing and Recruiting industry)
June 1999 — January 2005 (5 years 8 months)
Hired as a consultant through PowerMatch Inc. to create and develop an IT executive search business for the Group. Offered an equity partnership in January 2000. Responsibilities included business development of key accounts and interviewing senior executives for clients.
Hiring, training and development of internal staff. Management of day to day operations and conflict resolution.
Formed a strategic alliance with Behavioral Technologies / Novations by selling and delivering Behavioral Interviewing courses for hiring managers.
Re-hired as a consultant after returning from the Middle East
(Public Company; 1001-5000 employees; Staffing and Recruiting industry)
December 1996 — April 1999 (2 years 5 months)
Responsible for turning around several non profitable offices. Business development, P&L, expense control and staff development. Contract staffing and pay roll management for vendor onsite solutions. Signed Discovery Channel and Acer Latin America for onsite projects. Combined annual revenue-USD 6 million.
MBA , International business , 2009 — 2010 (expected)
MBA includes working on projects in Hungary, China and South Africa.
International Business,Communications 1985 — 1989
Currently taking the International MBA at Henley
Post Graduate Program-Sorbonne University / Alliance Francaise, Paris France
University of Hull, MBA Bahrain, U.K. (Incomplete due to evacuation)
Proficient in French, Spanish and basic Mandarin.
onrec.com,