Alain Robillard-Bastien

Current

Chargé de cours at Université de Sherbrooke
Director, Usability & Accessibility, Bell Canada at Bell Canada
Directeur Utilisabilité et accessibilité at Bell Web Solutions

Teacher at CRIM - Computer Research Institute of Montreal

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Past

Member of the Editorial Committee at User Experience magazine
Participant at Intracom
Conference Team at Usability Professionals' Association

Conference Co-Chair at Usability Professionals' Association
Director, Usability Team at Cesart
UX Director at Cesart, a Bell Canada Company
Senior HCI Specialist at Idéactif
Coordonateur Assurance Qualité at DynEC
Ergonome at Fokus Group
Senior Usability Specialist at CRIM

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7 more...

Education

Université de Montréal
Collège Jean de Brébeuf

Recommended

2 people have recommended Alain

Connections

478 connections

Industry

Information Technology and Services

Websites

Alain Robillard-Bastien’s Summary

Director, teacher, and subject matter expert, Alain Robillard-Bastien, possesses over 15 years experience in the field of usability, e-learning, and new media. His current focus lies in user-centered design, eye tracking evaluation, and the implementation of UCD & Agile methodology for large projects. Alain demonstrates strong skills in expert review of Web sites, intranets and software interfaces, as well as in laboratory and remote usability testing of various interactive products, including mobile phones. He is fluent in both French and English.

Alain holds a Master’s degree in Communication Sciences from the Université de Montréal with a specialization in Multimedia. He has worked for a variety of companies and public bodies, including the CRIM (Computer Research Institute of Montreal, where he still teaches ergonomics to professionals), DynEc, and Ideactif.

Alain is the former president of the Montréal chapter of the Usability Professionals’ Association (UPA). He was one of the main organizers of the 2005 UPA International Conference, held in Montreal. He was chairman of the UPA 2008 Conference that was held in Baltimore in June 2008. He has recently been elected on the board of the UPA.

Alain has also published various works for a variety of books and magazines that touch on the subject of delivering successful Web site projects and the importance of offering a pleasant online user experience. His most notable works have been published in “L’intranet dans tous ses états” (2005), the American magazine “User Experience” (Fall 2004), and “Réussir un projet de site Web” (First edition: 2003; fifth updated edition published in 2009). He has been interviewed numerous times by Canadian and French specialized TV shows, as well as local magazines and newspapers, including “La Presse” and “Le Devoir”.

Alain Robillard-Bastien’s Specialties:

•Team’s leadership, market watch; industry trends worldwide; sales
•Business cases and Usability ROI
•Integration of UX in various methodologies
•Information architectures, wireframes and specifications (functional and non functional)
•Conducting usability tests , eye tracking
•Defining the profiles, needs and tasks of users (one-on-one interviews, discussion groups, creation of personas)

Alain Robillard-Bastien’s Experience

Chargé de cours

Université de Sherbrooke

(Educational Institution; Higher Education industry)

December 2009 — Present (2 months)

CRM834 - Ergonomie du multimédia avancé
Director, Usability & Accessibility, Bell Canada

Bell Canada

(Public Company; BCE; Telecommunications industry)

September 2003 — Present (6 years 5 months)
Directeur Utilisabilité et accessibilité

Bell Web Solutions

(Public Company; Internet industry)

September 2003 — Present (6 years 5 months)
Teacher

CRIM - Computer Research Institute of Montreal

(Non-Profit; Information Technology and Services industry)

1996 — Present (14 years )
Member of the Editorial Committee

User Experience magazine

(Information Technology and Services industry)

2006 — December 2009 (3 years )
Participant

Intracom

(Information Technology and Services industry)

2000 — 2008 (8 years )
Conference Team

Usability Professionals' Association

(Information Technology and Services industry)

2006 — 2007 (1 year )
Conference Co-Chair

Usability Professionals' Association

(Information Technology and Services industry)

2006 — 2007 (1 year )
Director, Usability Team

Cesart

(Privately Held; 51-200 employees; Internet industry)

September 2003 — January 2007 (3 years 5 months)
UX Director

Cesart, a Bell Canada Company

(Information Technology and Services industry)

2003 — 2006 (3 years )
Senior HCI Specialist

Idéactif

(Privately Held; 1-10 employees; Internet industry)

June 2000 — September 2003 (3 years 4 months)
Coordonateur Assurance Qualité

DynEC

(Privately Held; 11-50 employees; Computer Software industry)

1997 — 2000 (3 years )
Ergonome

Fokus Group

(Information Technology and Services industry)

1997 — 1998 (1 year )
Senior Usability Specialist

CRIM

(Non-Profit; 51-200 employees; Information Technology and Services industry)

January 1994 — December 1997 (4 years )

Usability specialist on web projects, software projects and computer-assisted learning projects.

Alain Robillard-Bastien’s Education

Université de Montréal

Master of Science , Communication Studies , 1994 — 1997
Collège Jean de Brébeuf

DEC , Communications , 1987 — 1989

Additional Information

Alain Robillard-Bastien’s Websites:

Alain Robillard-Bastien’s Interests:

Photography & portrait, travels.

Alain Robillard-Bastien’s Groups:

Usability Professionals' Association - Co-chair, 2006 & 2007 conferences, chair of the 2008 conference.
User Experience Magazine: editorial board, Networking en TI à Montreal