
Manager, Sales & Operations Japan, Datamedia, high value-added software, PBX/ACD/CTI/VoIP 日本営業統括マネージャー
Japan

Manager, Sales & Operations Japan, Datamedia, high value-added software, PBX/ACD/CTI/VoIP 日本営業統括マネージャー
Japan
お世話になります。マルチメディア コミュニケーション サーバー ソフトウェアーを日本のお客様に提供しております。何らかの形でお役に立てるようであれば、お構いなく日本語でご連絡下さい。宜しくお願いします。
I develop and manage international sales of high value-added software solutions. Currently residing in Tokyo, Japan.
Entrepreneur experience: I have a first-hand experience of starting a business from scratch, establishing a strong brand image, defining and implementing product marketing and sales strategy and creating a loyal customer base.
Strong experience of Japan (11 years in Tokyo over three periods) and other countries and regions, including Africa/North-Africa.
Passionate about Information Technology issues and challenges. My most current technical experience is in the area of computer and telephony integration at large, but I have also been keeping a broad knowledge and practice of many technologies for the past 10 years.
Core expertise: managing international sales of high value-added software solutions. Here are some technology keywords I deal with every day: ACD, PBX, VoIP (SIP), VoiceXML, ASR, TTS, CTI.
(Privately Held; 11-50 employees; Computer Software industry)
January 2006 — Present (2 years 9 months)
Datamedia- a French company founded in 1989- publishes the Irisa Multimedia Communication Software and has a worldwide customer base of several hundred companies. Irisa is a robust and integrated software solution for the creation of full-featured Multimedia Contact Centers, IP switches (PBX and Centrex), IN Service Nodes and Interactive Applications on all media (including Telephone, Internet, Voice over IP, Fax, Wap, i-Mode, Videotex and SMS).
Irisa is subject to multiple United States and international patents.
Datamedia has branches in France (Paris, Toulouse), in Japan (Tokyo) and in the United States (San Francisco).
(Privately Held; 11-50 employees; Computer Software industry)
April 2000 — October 2005 (5 years 7 months)
Co-founder, shareholder and board member of the company (until the company was sold to Datamedia), I was in charge of the Sales & Marketing team. In three years time, I built a sales organisation that brought the company to profitability with 50% of international customers.
Idylic released the first European VoiceXML gateway, Phonic. Phonic was successfully deployed by mobile telecom carriers and enterprises in 10 countries, handling millions of calls each month for many kinds of business-critical applications.
Idylic was sold to Datamedia in June 2004.
MAIN TASKS:
o Board-level company strategy definition
o Sales & marketing strategy definition
o Direct / Indirect, National / International Sales
(Privately Held; 11-50 employees; Computer Software industry)
June 1998 — March 2000 (1 year 10 months)
I was in charge of the Embedded market worldwide for Elan, marketing and selling text-to-speech software technology to the automotive market through OEM contracts. My main customers were in Japan, Germany and the US.
When I left Elan, my business unit accounted for 40% of the company's turnover.
SALES ACTIVITIES
o Main market: embedded systems (e.g. Navigation Equipement), automotive
o Major customers: OKI Electric Industry, SAGEM, SIEMENS VDO, Renault
o Technical presentations, Lobbying, Negotiation, OEM contracts
MARKETING/COMMUNICATION ACTIVITIES: Definition and implementation of the marketing and communication strategy for the embedded market: product management, pricing, PR, ...
(Privately Held; Computer Software industry)
June 1995 — December 1997 (2 years 7 months)
I was hired as part of the initial team that started ACI's activity in Japan. I handled the sales & marketing activities and communication with the 4D Developer community.
I also operated 4D solutions direct sales campaigns for the Japanese market while assisting the Sales Manager in the indirect sales.
SALES ACTIVITIES
o ACI sales for Japan and Asia in 1997 : 359 million ¥
o Indirect Sales: contacts and negotiations with the Japanese and Korean distributors
o Direct Sales: in charge of all direct mailings to customers, management of the sales processing team, phone contact with customers
MARKETING ACTIVITIES
o Press and developer relations
o Organization of computer shows presence for ACI in Japan
Post graduate Research student, PhD level, Information Technology, 1994 — 1996
Masters Degree, Japanese Language and Civilization, with Economics option, 1989 — 1994
http://en.wikipedia.org/wiki/INALCO
Masters Degree, International Trade Business School (CPEI), 1989 — 1994
General academic background in business (economy, marketing, logistics, sales, business law, export procedures) with an emphasis on Asian markets, management and culture.
French "C" Baccalauréat, Maths, Physics and Chemistry, High School, 1986 — 1989
Secondary School 1984 — 1985
Primary and Secondary School, 1978 — 1984
Primary School 1975 — 1978
- I started my first website around 1994. I started my blog in June 2003 and I keep an eye on social networking and mobile internet among many other IT subjects. - Aikido (practicing since 1979 with some pauses) - I have lived in Spain, Japan and Morocco, totalling 18 years of living abroad since the age of 4.
Andrew Shuttleworth meeting with Xacti