Ernie Babinski

Current

• Level 2 Support at CyberDefender
• CEO/Owner at EPCDOCTOR.COM

Past

• Retail Support Manager at Panda Security
• Computer Technologist at LAUSD

Education

• Glendale High School

Recommended

9 people have recommended Ernie

Connections

52 connections

Industry

Computer & Network Security

Websites

• My Company

Ernie Babinski’s Summary

• 15 years of general computer experience, extensive experience installing, maintaining and troubleshooting Windows systems, Macintosh, office applications, security software and other, knowledgeable in computer hardware.
• Possess the enthusiasm for work, strong desire to succeed and commitment to continuous skill development that help build confidence and high level motivation to achieve desired results. Very ambitious to help others and work in the IT field.

Ernie Babinski’s Specialties:

MCSE, MCP, A+, N+, HTML

Ernie Babinski’s Experience

• Level 2 Support

  CyberDefender

  (Public Company; CYDE; Computer & Network Security industry)

  September 2009 — Present (4 months)

• CEO/Owner

  EPCDOCTOR.COM

  (Computer & Network Security industry)

  January 1996 — Present (14 years )

  Overall running of the entire company

• Retail Support Manager

  Panda Security

  (Privately Held; Computer Software industry)

  September 2005 — September 2009 (4 years 1 month)

  1. Daily inbound phone calls and emails
  2. Overlooking my juniors as a senior technician, making sure that they are up to speed on whats new with the software supported
  3. Evaluating issues that need to be escalated to a higher source
  4. Reporting to my lead retail tech problems arising with the software supported
  5. Training of technicians on products and support
  6. Producing new ideas that will improve the department and overall support.
  7. Collaborating with the Director of Support on the support needs of the department to maintain the highest quality support policies.
  8. Directly in charge of the hiring and procedures set for new employees
  9. Weekly graphs of technicians to improve support for quality and quantity balance.

• Computer Technologist

  LAUSD

  (Educational Institution; 10,001 or more employees; Higher Education industry)

  1992 — 2004 (12 years )

Ernie Babinski’s Education

• Glendale High School

  1985 — 1988

Additional Information

Ernie Babinski’s Websites:

• My Company

Ernie Babinski’s Groups:

Camp Fox

•    CastleCops
•    Computer Anti-Virus Researchers
•    Fans of Digsby

Ernie Babinski’s Contact Settings

Interested In:

• consulting offers
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch