Professional Digital Designer and Writer
Vancouver, Canada Area
- Current
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- Technical Support Designer at AirPatrol Research Corporation
- Past
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- Webmaster at Vancouver English Centre
- Graphic Designer at Sentry Telecom Systems Inc.
- Art Director at TranDirect Holdings Ltd.
- Web Designer/Graphic Artist at Stargate Connections
- Art Director at TVI Interactive Systems Inc.
- Instructor at Computer Consultants Int'l
- Volunteer Graphic Artist/Animator at Access Arts Canada Project wi. Bob Turner
- Graphic Artist at ECCAD/Knowledge Network
- Freelance graphic artist at BNG Design Group
- Education
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- Vancouver School Board
- Emily Carr College of Art and Design
- Killarney Secondary
- Recommended
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- Industry
- Design
- Websites
E. John Love’s Summary
Over 19 years experience in graphics and GUI design for video, print and interactive media, starting with my first job on the Emily Carr College/Knowledge Network educational television series, "Material and Form, back in 1989. I have practical experience in a variety of media and disciplines, and can bring a broad base of experience to many design projects. As a digital designer, I’ve been focusing on the Internet and software sectors since 1992, primarily with small, high-tech software and hardware developers who need an all-around creative person.
I am conversant with issues and techniques in graphic design, GUI and interaction design, usability, user support and documentation. I can talk to Sales and Marketing people, Engineers, and non-technical people in their own language, and am used to having my feet in different camps simultaneously. I’m technically proficient and experienced in common professional software design processes and terminology.
My past experience as an instructor also gives me strong communication, facilitation and leadership skills. My sense of humour and professional dedication help me to maintain high quality work even under challenging circumstances.
E. John Love’s Specialties:
As a career creative/design generalist, my ability to handle multiple responsibilities, shifting priorities and aggressive deadlines are all key skills. I can work with, understand, and communicate with software and hardware engineers, sales/marketing execs, admin staff, and other creative types effectively, in order to accomplish whatever goal is before me.
E. John Love’s Experience
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Technical Support Designer
AirPatrol Research Corporation
(Computer & Network Security industry)
September 2006 — Present (2 years 11 months)
Created multimedia projects including animated Flash product demonstrations for sales and support applications; assisting in shooting/editing in-house industrial video and various product photographs.
Wrote/maintained product documentation, wrote marketing copy and press releases for online and hardcopy collateral, assisted in design and maintenance of internal and external documents such as white papers and technical documentation;
Created graphic design for product labels/cases, brochures, spec sheets, internal forms and business cards; creating graphics for software projects;
Redesigned/maintained corporate web presence (graphics, php/javascript programming), tracked site performance and performed SEO;
Assisting in IT and technical support (internal staff and outside customer support), and with product assembly, inventory and shipping. -
Webmaster
Vancouver English Centre
(Privately Held; 51-200 employees; Higher Education industry)
October 2002 — September 2006 (4 years)
Located in beautiful downtown Vancouver, BC, Vancouver English Centre is one of Canada's leading language schools.
As Webmaster for Vancouver English Centre, I was responsible for the design and maintenance of dozens of active web sites across more than 40 domains, and for enabling/enhancing the school's Internet promotion efforts generally.
As a graphic designer, I regularly contributed to the visual appeal of many of VECs web sites, and consulted/created marketing collateral design efforts such as magazine ads, trade show signs and promotional web banners.
As an member of VEC's small IT team, I managed over 80 staff email accounts and was actively involved in many aspects of internal technical support and administration. -
Graphic Designer
Sentry Telecom Systems Inc.
(Telecommunications industry)
December 1999 — August 2002 (2 years 9 months)
I was initially hired to design a prototype Windows GUI to help transition a legacy product from MSDOS to Windows. I developed a functional Windows MDI front end using Visual Basic, which was incorporated into the pre-commercial version of the product.
As resident Graphic Artist/Designer, I was responsible for software GUI design and documentation, company web design and design/production of printed and interactive marketing materials.
I also designed and championed a series of "geurilla usability" test procedures to improve the effectiveness of our product's overall user experience. I conducted these tests using internal staff, and recommended various user interface improvements based on the compiled results. -
Art Director
TranDirect Holdings Ltd.
(Public Company; 1-10 employees; TDH; Computer Software industry)
May 1999 — November 1999 (7 months)
TranDirect was the later public incarnation of TVI Interactive Systems, and TVINET Internet Services. As Art Director in a smaller team of technicians and Engineers, I took direct responsibility for graphic design and implementation for graphics and HTML re-branding of Internet home banking services for BC credit union clients, and in designing and maintaining GUIs for in-branch banking kiosk systems for some of those same customers. I contributed to the design of prototype banking interfaces, and also assisted in writing project requirements, generating customer billing reports and general company operations.
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Web Designer/Graphic Artist
Stargate Connections
(Privately Held; 1-10 employees; Internet industry)
November 1998 — April 1999 (6 months)
Designed and integrated corporate web sites, creating screen mockups and design specs. Programming and code customization of web sites using Cold Fusion and JavaScript. Site maintenance, customer support, assisting in sales calls, quotations, internal marketing and promotion.
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Art Director
TVI Interactive Systems Inc.
(Privately Held; 11-50 employees; Computer Software industry)
June 1993 — October 1998 (5 years 5 months)
As Art Director, I oversaw graphic design on all company projects, both internal or for customers. This included GUI/graphic design for software and web design projects, printed collateral design/specification, and related customer support and project administration.
I also served as an officer (corporate recording secretary) and a board member of our three companies for a number of years. As a member of TVI's executive management, I was involved in decision making and documentation of many corporate, legal and HR issues and initiatives, including the initial public placement of our parent holding company, TranDirect Holdings. -
Instructor
Computer Consultants Int'l
(Privately Held; 11-50 employees; Professional Training & Coaching industry)
May 1989 — March 1992 (2 years 11 months)
Taught adult education courses in introductory computer use, computer graphics, and desktop video for the Vancouver School Board Evening Program. Designed lesson plans, instructional materials, and a 64 page illustrated course manual.
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Volunteer Graphic Artist/Animator
Access Arts Canada Project wi. Bob Turner
(Non-Profit; 1-10 employees; Design industry)
1991 — 1991 (less than a year)
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Graphic Artist
ECCAD/Knowledge Network
(E-Learning industry)
May 1989 — August 1991 (2 years 4 months)
Responsibilities Included:
Created 2D/3D computer animations for the educational TV series "Material and Form", researched technical and graphical methods, and provided general project support.
Major Accomplishments:
Numerous 2D and 3D computer animation sequences created for "Material and Form", an award-winning ten-part educational telecourse which taught the processes, materials, history, and techniques for building and making three-dimensional art. Each episode required 20-30 seconds of animation to describe a particular material characteristic or working process. -
Freelance graphic artist
BNG Design Group
(Design industry)
1991 — 1991 (less than a year)
E. John Love’s Education
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Vancouver School Board
Completion Certificate , Adult Education Instructor Training Program , 1990 — 1990
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Emily Carr College of Art and Design
Dip. Fine Arts , Computer graphics, electronics, drawing systems, visual literacy , 1985 — 1989
Four years of fine arts studies, including Art History, drawing studio, audio-visual/multimedia theory and practice, and computer graphics on numerous platforms. Self-study credits in the areas of programming and electronics as applied to creative process. Extra-curricular effort/credit for studies in visual literacy, computer animation and participation in related research and educational television projects (ECCAD/Knowledge Network).
- Activities and Societies:
- Writing for "Planet of the Arts", the ECCAD student newspaper. Student Rep in Computer Studies Subcommittee.
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Killarney Secondary
1978 — 1983
Additional Information
E. John Love’s Websites:
E. John Love’s Interests:
Movies, writing, comics/graphic novels, art, web technologies, palmtop computers (especially Palm)
E. John Love’s Groups:
Past member of these groups:
ACM SigGraph, IEEE, VMREU
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"Write It Down"-A Website for Writers -
Authors, Writers, Publishers & Agents Group -
The eLearning Guild -
Technical Writer Forum
E. John Love’s Honors:
A site i did was "Canuck Site of the Day" once. Also, in Grade 3, I won as essay contest and won a dinner at a fancy restaurant. I went with my Dad because I was 8 and couldn't drive. I had the french onion soup and we kept the windows rolled down all the way home. Ah, memories...
E. John Love’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- reference requests
- getting back in touch
