Eileen Bonfiglio

Current

• President at CMU Software Engineering Institute LI SPIN
• IT Professional, Information Security Quality Assurance Operations & Administration at Tyco International / ADT Security Services
• Owner at Web Design and Development Firm

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Past

• QA Manager, Software at Broker Dealer Solutions, Inc
• SR QA Engineer JAVA Lead, Enhancements at Mercator Software
• Internet Systems Architect at American Express

• Internet Development Manager at Bank Atlantic
• Internet Manager at City of Pembroke Pines
• Director, QA at Lundy Technical
• Quality Assurance Specialist at United States Department of Defense, DCMA

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4 more...

Education

• State University of New York Empire State College
• Keiser College/Everglades University

Recommended

21 people have recommended Eileen

Connections

500+ connections

Industry

Security and Investigations

Websites

• Contact By Phone
• CMU SEI LinkedInSPIN
• Digg

Eileen Bonfiglio’s Summary

Innovative, passionate, strong transformational leader with robust analytical, negotiating and collaborating skills. Agreeable. Multi-Tasking. Collaborative. Visionary - Not only new and better ideas for how things can be improved, but also the courage to pursue them.

Proven ability to target and reach high standards, widely perceived as an expert technical resource. I have a very 'hands on' and technical approach, am able to rapidly absorb new technologies and concepts and re-present them to different audiences.

Enthusiastic, analytical leader committed to excellence, providing motivation and training by example. Inherent, keen ability to identify improvement opportunities, design and implement process and operational improvements. Positive attitude, strong organizational, cross-functional team building and problem solving skills.

Eileen Bonfiglio’s Specialties:

Proven expertise in the following key areas:

Information Security
Supply Chain Quality Assurance (CQAP)
Supply Chain Management
Software Configuration Management
Quality Assurance
System Design, Engineering and Administration
Strategic Planning
Software Architecture, Design & Development
Industrial Engineering/Operations
Continuous Improvement
Project Management
Master of Web Presentation and Technology

Eileen Bonfiglio’s Experience

• President

  CMU Software Engineering Institute LI SPIN

  (Non-Profit; Computer Software industry)

  November 2007 — Present (9 months)

  First ever virtual SPIN approved by Carnegie Mellon University Software Engineering Institute Software and Systems Process Improvement Network.

• IT Professional, Information Security Quality Assurance Operations & Administration

  Tyco International / ADT Security Services

  (Public Company; 10,001 or more employees; TYC; Security and Investigations industry)

  February 2005 — Present (3 years 6 months)

  QA Operations & SDLC Manager - Information Security - Systems Administrator at Tyco Fire & Security/ADT
  
  -Leadership for Agile development and configuration security management
  -SDLC Process Development Project manager
  -Designed, implemented and Manage QA Virtual Test Lab Lab for testing as well as an off-shore testing model to support and average of 20 concurrent projects
  -Successfully implemented test automation to reduce testing cycle by 80%
  -Resource planning/scheduling for development and QA, global team members and customers world-wide. J2EE environment.

• Owner

  Web Design and Development Firm

  (Privately Held; Information Technology and Services industry)

  August 1997 — Present (11 years)

• QA Manager, Software

  Broker Dealer Solutions, Inc

  (Privately Held; 11-50 employees; Financial Services industry)

  January 2004 — February 2005 (1 year 2 months)

  Managed SQA and SCM areas. Direct report to CEO.
  
  * Dynamic, database-driven applications with web & fat client interfaces for this financial software firm.
  * Clear understanding of software platforms, finance industry, Java, Internet Security Best Practices, VPN/Firewalls, DNS required, applied successfully.
  * Excellent understanding of project development/management processes, methodology, and the impact of the project management metrics.
  * Participated and led team, department, and division meetings weekly and monthly basis.
  * Extensive experience with Windows and UNIX server environments; thorough knowledge of Internet standards (HTML, HTTP, CSS, CGI, etc.), web site design principles and software usability practices

• SR QA Engineer JAVA Lead, Enhancements

  Mercator Software

  (Public Company; 201-500 employees; MCTR; Computer Software industry)

  2001 — 2003 (2 years)

  Creator, developer, implementor, integrator and trainer for J2EE product base for this mid-cap software development firm. Product now known as IBM Websphere Broker.
  
  * Systems engineering and software implementation
  * J2EE-based applications, all server configurations on ALL platforms
  * Implemented iterative testing using agile (SCRUM) methodologies
  * Coordinated automated and manual testing effort for Release Management efforts
  * Automation tools: Empirix, WAST, LoadRunner, Segue Performer
  * Managed resource contention between ongoing development projects and urgent defects reported in production
  * Managed test case development and execution, white and black box
  * Familiar with all competitors EAI environments and middle ware products (WebMethods, Tibco, MQ Series, Biz Talk).

• Internet Systems Architect

  American Express

  (Public Company; 10,001 or more employees; AXP; Financial Services industry)

  1996 — 2000 (4 years)

  Finance systems, global CRM, Service Delivery Platform.
  Four tours of duty full & part time: 1996, 1997, 1999, 2000.
  
  * Architect, develop and build applications in a fast-paced object oriented environment.
  * Worked with Business and Operations teams to ensure software solutions synced with strategic hardware and operating systems direction.
  * Acted as a liaison between application development and engineering/operations to facilitate software project infrastructure planning and implementation.
  * Provided cross-project guidance to leverage existing technologies.
  * Assisted in the design of application systems to ensure that they perform well
  logically and physically.
  * Ensured that new development is consistent with business need and well integrated with existing application systems.
  * Improved per call metrics, 30% reduction in operating costs, 62% increase in customer satisfaction.
  * Reporting, metrics, benchmarking, process analysis, and root cause Method 1/ISO.

• Internet Development Manager

  Bank Atlantic

  (Public Company; 501-1000 employees; Banking industry)

  1999 — 2000 (1 year)

  * Managed in-house and out sourced development team for first Internet bank initiative, 10-30 employees, as well as vendor management for connectivity to organization and between branches.
  * Key team member for architecture and hosting plan, as well as data transformation.
  * Provided training to Customer Support staff, 150 team members.
  * Expert analytical, technical support and project leadership to all team members and clients), full project life-cycle development.

• Internet Manager

  City of Pembroke Pines

  (Government Agency; 201-500 employees; Government Administration industry)

  1998 — 1999 (1 year)

  * Accountable to constituents and City Management team, addressing both in public broadcast meetings via television, radio and in person appearances with Mayor of City.
  * Developed relationships with press, constituents, vendors, professional organizations, user groups, and industry trade groups to stay current with technology and needs.
  * Post-implementation continuous improvement efforts in enhancing performance and providing increased functionality.
  * Principle partner in RFP development and vendor selection process for the purchase of hardware and software systems.
  * Participated in the design phase of all software projects to ensure that application architecture best practices are considered and followed.
  * Acted as a liaison between application development and executive management to facilitate software project infrastructure planning and implementation.

• Director, QA

  Lundy Technical

  (Public Company; 51-200 employees; Aviation & Aerospace industry)

  1994 — 1996 (2 years)

  Responsible for creating and managing QA program, including budgetary responsibility, hiring and staff supervision.
  * Staff of 17 diverse employees.
  * Evaluated, recommended, purchased and implemented automated testing software.
  * Architected, implemented and managed audit and testing program.
  * Created product documentation, including online help (using RoboHelp), printed user manual, and training materials.
  * Conducted on-site user training classes.
  * Ensured that development team followed procedures to US Government standards (Mil9858, TQM, IQUE).
  * Evaluated, acquired, implemented and administered enterprise-wide defect tracking software
  * Installed, configured and administered Web and client/server software.

• Quality Assurance Specialist

  United States Department of Defense, DCMA

  (Government Agency; 10,001 or more employees; Government Administration industry)

  January 1989 — January 1992 (3 years 1 month)

  Defense Logistics Agency, Defense Contract Administrative Services, Defense Contract Management Services, Security Clearance secured.
  * Six Sigma/TQM source inspection supplier monitoring, controlling, or maintaining the quality of products or services enterprise-wide; ARPA/Internet project duties.
  * TQM facilitator
  * Establish a quality program to reviewing production activities and capabilities in light of contract requirements, written procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, EMEA, FMEA.
  * Analyze data to detect improvement opportunities, unsatisfactory trends or weaknesses in systems, recommend solutions utilizing MIL standards, ISO, and statistical process methodologies.
  * Verified by test or inspection, periodic audits and surveillance inspections using sampling inspection or intensive product inspection techniques that products comply with requirements before acceptance. Identified inadequacies.

Eileen Bonfiglio’s Education

• State University of New York Empire State College

• Keiser College/Everglades University

  EBusiness

  Deans List

Additional Information

Eileen Bonfiglio’s Websites:

• Contact By Phone
• CMU SEI LinkedInSPIN
• Digg

Eileen Bonfiglio’s Interests:

web development, FLASH programming, guitar, horticulture, travel, defensive aircraft industry, camping, road trips, swimming, home improvement Join our DallasBlue LinkedIn Group at http://DallasBlue.linkedingroup.com, as featured at MyLinkGroups.com

Eileen Bonfiglio’s Groups:

President CMU SEI Virtual SPIN,
President South Florida SPIN,
Honorary Member, Carnegie Mellon Software Engineering Institute,
American Society for Quality - Top Achiever,
IT Compliance Institute,
Network of Experts, Supply Chain and Logistics Professionals, Plaxo
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•    The DallasBlue Business Network member
•    Executive Suite member
•    International Association of Software Architects member
• Forbes.com Entrepreneurs member
•    American Society for Quality member
•    Viadeo.com member
•    SCN International member
•    Software Engineering Institute Virtual SPIN member
•    ICT DISTRIVUTION member
•    Link_Atlanta member
•    American ITIL member
•    Innovation and Entrepreneurship member
•    Model Driven Architecture member
•    LIPW member
•    QA member

Eileen Bonfiglio’s Honors:

* Top Achiever, American Society for Quality
* Certified Contract Quality Assurance Professional (CQAP), United States Department of Defense - [Supply Chain QA]
* On The Spot Performance Award, Above and Beyond Call of duty, United States Department of Defense
* Merit Award, Office Automation, United States Department of Defense
* Certified Quality Manager, ASQ
* Certified Quality Engineer, ASQ/United States Department of Defense

Eileen Bonfiglio’s Contact Settings

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