
Principal, VanArsdall InfoDesign
Washington D.C. Metro Area

Principal, VanArsdall InfoDesign
Washington D.C. Metro Area
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Consultant working in technical communication since 1986.
Experience:
* instructional design, e-learning, and classroom training
* technical writing and editing
* online help and user assistance
* content modeling and strategy
Interests:
* XML solutions for content management
* social networking technologies in workplace settings
Tools:
* MadCap Flare
* Author-it
* RoboHelp
* FrameMaker
* Captivate
Writing, editing, classroom training, instructional design, e-learning, indexing, help development, single sourcing, content management strategies, Web design and architecture, blogs, and wikis.
(Information Technology and Services industry)
April 2006 — Present (3 years 8 months)
Run consultancy offering information design and development services for technology: training and facilitation, instructional design, technical writing, technical editing, indexing, help development, content analysis, information modeling, and market research.
BS , Music Education , 1975 — 1981
Post-graduate coursework in computer programming (Visual Basic and Java), Web design and development, Information Mapping, XML, XSL, DITA, and various tools (MadCap Flare and XMetal).
Senior Member, Society for Technical Communication (STC); Content Management Professionals; American Society of Indexers; Information Architecture Institute; Usability Professionals Association (UPA); International Institute of Business Analysis
Secretary, STC Washington, DC chapter, 2004 - 2005
President, STC Washington, DC chapter, 2005 - 2006
(received Chapter of Excellence award)
Editor, Capital Letter (STC WDC newsletter), 2006 - 2007
Editor, Marketing Communications, Content Management Professionals (2007)