Edward Miller

Entrepreneur & Consultant

San Francisco Bay Area

Current
  • Consultant at Self
Past
  • Customer Advocate (Sales Support Engineer) at Netli, Inc
  • NOC Manager at Netli
  • Network Engineer at iVMG
  • Network Engineer at GlobalCenter
  • Network Engineer at Global Center
  • Network Engineer at Global Crossing
  • QA Engineer at Starvox, Inc
  • Instructor at Master's Institute
  • Bookseller at Computer Literacy
Education
  • Masters Institute
Connections
314 connections
Industry
Information Technology and Services
Websites

Edward Miller’s Summary

10 years of experience in technical global network operations. Built, managed, and maintained multiple networks and associated NOCs.

Edward Miller’s Specialties:

I thrive in small, focused, rapidly growing tech startups. Technology development and deployment. High performance and high availability network services. Partnering with people and organizations to turn ideas into products and services. Developing People, Process, and Procedures. TCOB. Cisco, Juniper, Foundry, HP, Linux.


Edward Miller’s Experience

  • Consultant

    Self

    (Privately Held; Information Technology and Services industry)

    October 2007Present (1 year 10 months)

    Solving technical problems relating to systems and networks for various companies including Vendio and Xstrata.

  • Router Mastermind (Network Consultant)

    neoTactics, Inc

    (Information Technology and Services industry)

    October 2007April 2009 (1 year 7 months)

    Developing routing architectures for startups. Troubleshooting complex network problems for enterprises. Meeting with technical people and writing documents. Worked with 8x8, Safeway and others.

  • Director of Operations

    CGNET Services International

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    November 2006September 2007 (11 months)

    Helped non-profits leverage technology to make the world better. Found ways to improve and enhance systems to support CGNET's customers. Solved numerous long standing problems. Developed people, process, and procedures. Implemented documentation and knowledge base. Partnered with PG&E on VMWare Energy Efficiency Initiative.

  • Network Engineering Consultant

    Openwave, Inc

    (Public Company; OPWV; Computer Software industry)

    April 2006September 2006 (6 months)

    Resolved day to day network problems. Fixed Cisco Catalyst 6500 Switches , Cisco Routers, and Juniper, Netscaler, and Cisco VPNs.

  • Customer Advocate (Sales Support Engineer)

    Netli, Inc

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    March 2004April 2005 (1 year 2 months)

    Accelerated customer implementations by 200% (120 days down to 60 days). Introduced critical partner accounts. Setup automated testing systems, scripts and alerting to monitor performance and availability. Reported to management about customer accounts and customer issues. Established partnerships with industry leaders.

  • NOC Manager

    Netli

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    July 2002March 2004 (1 year 9 months)

    Built the world's first Application Delivery Network. Deployed Netli service network consisting of over 150 servers in 8 countries. Developed redundant architecture and configuration. Managed 24x7 Network Operations Center. Implemented standardized procedures and knowledge base. Met with management to discuss operational issues.

  • Network Engineer

    iVMG

    (Privately Held; 11-50 employees; iip; Information Technology and Services industry)

    May 2000April 2001 (1 year)

    Built the world's first carrier-class QoS network. Configured and installed network equipment at five data centers comprised of Juniper M-40's and Cisco GSR's. Setup 24x7 Network Operations Center. Setup a global frame relay backup network. Setup Micromuse NetCool monitoring system on Sun Solaris servers for monitoring.

  • Network Engineer

    GlobalCenter

    (Public Company; 51-200 employees; FRO, GBLX, GX; Information Technology and Services industry)

    June 1999May 2000 (1 year)

    Led a group of 6 engineers in providing support for co-located customers. Provided 4th level escalation support to regional Network Operations Centers. Operations support for first production MPLS/IP/Sonet network. Facilitated problem resolution with major ISPs. Let operational involvement in resolving Denial of Service (DoS) attacks on Yahoo. Change management of network maintenances and coordination as well as new network installations.

  • Network Engineer

    Global Center

    (Privately Held; 51-200 employees; Internet industry)

    June 1999July 1999 (2 months)

  • Network Engineer

    Global Crossing

    (Public Company; 1001-5000 employees; Internet industry)

    June 1999July 1999 (2 months)

    LinkedIn can't see different company formats, ie GlobalCenter vs Global Center, GlobalCrossing vs Global Crossing.

  • QA Engineer

    Starvox, Inc

    (Privately Held; 11-50 employees; Telecommunications industry)

    April 1998June 1999 (1 year 3 months)

    Tested Voice over IP product for enterprise networks. Automated testing systems. Met with project managers and software engineers. Technical presentations to partners and customers. Redesigned corporate network.

  • Instructor

    Master's Institute

    (Privately Held; 11-50 employees; Higher Education industry)

    January 1998July 1998 (7 months)

    Network Technologies introductory class covering high-level communications systems. Delivered instruction to students who were struggling to keep pace with current materials. Explained technologies related to Novell Netware, Microsoft Windows NT and overall Network Technologies.

  • Bookseller

    Computer Literacy

    (Privately Held; 11-50 employees; Research industry)

    September 1997November 1997 (3 months)

    Sold, read, and purchased computer books.


Edward Miller’s Education

  • Masters Institute

    AS , Systems Administration , January 1997June 1998

    Activities and Societies:
    Novell, Microsoft, SUN training for CNA, CNE, MCP, MCSE, and Solaris. Additional training in standard scholastic areas including reading, writing, mathematics.

Additional Information

Edward Miller’s Websites:

Edward Miller’s Interests:

Networking: OSPF, IS-IS, BGP, MPLS, VPLS


Edward Miller’s Contact Settings

Interested In:

  • new ventures
  • expertise requests
  • business deals
  • getting back in touch

Public profile powered by: LinkedIn

Create a public profile: Sign In or Join Now

View Edward Miller’s full profile:

  • See who you and Edward Miller know in common
  • Get introduced to Edward Miller
  • Contact Edward Miller directly

View Full Profile