
Software Developer at Intuition Publishing
Ireland

Software Developer at Intuition Publishing
Ireland
Microsoft Certified Engineer with 8 years research and industry experience in the e-learning and managed IT services sectors.
Design and development of Web Services, Web and Mobile Applications. Implementation and support of enterprise systems in production and pre-production environments. Test and analysis of performance for complex Web based systems.
Strong academic background (MSc in Electronic Engineering 109/110 and PhD in Edutainment) and great documenting skills. Co-Author of 10 scientific papers.
- Web based development: ASP/ASP.net, AJAX, SOAP, WSE, Javascript, XML/XSL, XHTML, CSS, Flash +AS
- Mobile based development: Java, C#
- Database development and administration: SQL2000/2005 (MCTS SQL 2005, MCITP:DBA)
- Hosting: IIS (MCTS Win2003 Hosted Environments), Apache
- Web based troubleshooting: Network Monitor, WireShark, Fiddler, FireBug, SQL Profiler
- Web accelerators: ISA 2004/2006 (MCP ISA 2004)
- Virtualization: MS Virtual Server, VMWare
- E-learning standards: SCORM, AICC
(Privately Held; 51-200 employees; E-Learning industry)
March 2008 — Present (1 year 5 months)
- Work as software engineer with a variety of programming languages including C#, VB.NET, Java, JavaScript and T-SQL.
Areas of competence:
• Intuition's next generation LMS (Learning Management System)
• Mobile Learning Solutions (BlackBerry and Windows Mobile)
• Integration between existing Intuition's solutions and 3rd party LMSs
(Privately Held; 201-500 employees; E-Learning industry)
October 2007 — February 2008 (5 months)
- Responsible for the day to day management of the more than 300 websites hosted in our state of the art servers
- Troubleshoot questions to proactively address issues
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
April 2007 — September 2007 (6 months)
- Ensure that the technical support to Microsoft Professional and Gold Partners for Microsoft SQL Server is provided with the correct technical level and in a timely manner
- Coach a number of people and guide them through their technical development
- Escalate cases to Microsoft and maintain a close working relationship with the Microsoft PTL and Global Technical Support Center
- Perform technical interviews on SQL
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
February 2006 — March 2007 (1 year 2 months)
- Troubleshoot Microsoft Professional Italian and Nordic customers’ issues regarding SQL Server 2000/2005, IIS Server 5.0/6.0 and ISA Server 2000/2004/2006. Technical support include:
• SQL: Setup, Performance, Replication, Integration Services, Clustering, CPU/IO/Memory issues as well as other issues the customer DBAs on site cannot resolve
• IIS: Code revision and dump analysis
• ISA: Setup of complex front-back end scenarios, use of virtualization to reproduce configuration issues in test environment and analysis of network traces
- SQL Product Lead stand in and mentor of several engineers mainly for SQL and ISA
(Research industry)
September 2001 — December 2005 (4 years 4 months)
- Design, implement, deploy and test Edutainment Systems (Virtual Reality, Mobile Gaming and On-Line Distributed Gaming)
- Write Project Proposals for European Union bids
- Write articles for Scientific Publications and Conferences [see My Articles link in Additional Information section]
- Coach and measure students performance about rich web applications as part of “Multimedia Electronic Systems” University course
PhD , Edutainment , 2002 — 2005
Dissertation titled: “Edutainment tools for primary and secondary schools”
PhD topics:
• Computer Assisted Learning (CAL)
• Human Computer Interfaces (HCI)
• Serious Games
1 article published in IEEE Computer journal and 9 articles presented at several international Conferences [see My Articles link in Additional Information section].
Master of Science , Electronic Engineering , 1994 — 2001
Dissertation titled: “Design of a Virtual Environment for the valorisation of the Cultural Heritage”
New Technologies, Pervasive Computing, eLearning, Motorbike, Music, Gym, Skying
Microsoft certifications:
https://mcp.microsoft.com/authenticate/validatemcp.aspx
Transcript ID: 764487
Access Code: transcript
Premio Perotto 2004, Award for the best software in the category People or Groups