
Organisational community consultant and group facilitator
Bristol, United Kingdom

Organisational community consultant and group facilitator
Bristol, United Kingdom
(Information Services industry)
July 2006 — Present (2 years 1 month)
I am an organisational community consultant and group facilitator.
Things I am and do:
1. Absolutely passionate about communities
2. Strategic planning processes for organisations considering engagement networks
3. Practical preparation workshops for sustainable organisational communities
4. Blended (physical and virtual) facilitation for communities focused on shared engagement goals and collaboration opportunities for all stakeholders
5. Training and mentorship for new facilitators
6. Event planning, design and delivery for large or small groups
7. Powerful copy writing and community content re-purposing for different media
8. Regularly publish own case studies (cc licence) and speak at conferences
(Information Services industry)
June 2004 — June 2006 (2 years 1 month)
From 2004 to 2006 I was Editor on the EC research network: KnowledgeBoard.
KnowledgeBoard was the largest Knowledge Managment community in the world with nine different language zones, twenty international Communities of Practice, 35 voluntary editors, a massive collection of research papers from members and peer-reviewed journals, and over forty virtual and physical events during my time there.
As well as maintaining equilibrium for 13,000 members on the website and in the physical world, I launched a highly experimental and successful series of events and research opportunities called Contactivity. I was also deeply involved in the publication of KnowledgeBoard’s first community book which was free and full of members’ real world KM case studies. I worked with the KB partners on a new thread of CoP research, which we workshopped and presented at different on and offline gatherings.
(Privately Held; 51-200 employees; Information Services industry)
March 2001 — July 2002 (1 year 5 months)
Managed technical and design teams and was main client liaison for production
Established strong intra-departmental communications with sales and editorial departments
Responsible for the delivery of both internal and external publishing targets
Developed technical publishing process to ensure timely and accurate updates and introductions of community data at relevant times during the year
MSc (distinction), Information Systems and Knowledge Acquisition and Dissemination, 2003 — 2004
BA, Development Studies, 1991 — 1994
Allotment, exercise, cats, friends, Bristol,