William Dougherty

Current

Director Technical Operations at StubHub
Director Site Operations (StubHub) at eBay
President at EdgeBack Consulting

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Past

Information Security Manager at Copart
Corporate Computing Services Manager at Copart
VP Operations at FusionStorm/ Stormwatch

VP Managed Services at Fusionstorm
Professional Services Manager, Sr. Client Rep at MicroAge
Corporate Account Executive at CompUSA

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3 more...

Education

Capella University
Pepperdine University

Recommended

14 people have recommended William

Connections

386 connections

Industry

Computer & Network Security

Websites

William Dougherty’s Summary

-16 Years Sales, Marketing and Management Expertise
-20 Years Distributed Computing Experience
-Master of Science, Information Security
-Sarbanes-Oxley, COBIT/COSO Experience

William Dougherty’s Specialties:

CISSP, CISM, CEH, MCSE, CCNA, CCDA, NSA CNSS-4011, IAM, IEM

Windows 2003, 2000, XP, NT4, Exchange 2003, 2000, SharePoint 2003, 2001, SQL 2000, 7, IIS 6, 5, 4, ISA 2004, 2000, Solaris 10, 9, 8, RedHat 4, 3, Ubuntu 5.1, IBM iSeries V5R3, TCP/IP, DNS, DHCP, WINS, ADS, SNMP, NTP, NFS, xHTML, CSS, ASP, PHP, MySQL, SendMail, Apache, Samba, Ethereal, TCPDump, NMAP, Nessus, EEye Retina, Core Impact, MetaSploit

William Dougherty’s Experience

Director Technical Operations

StubHub

(Privately Held; 201-500 employees; EBAY; Internet industry)

August 2007 — Present (2 years 4 months)
Director Site Operations (StubHub)

eBay

(Public Company; 10,001 or more employees; ebay; Internet industry)

August 2007 — Present (2 years 4 months)
President

EdgeBack Consulting

(Privately Held; 1-10 employees; Computer & Network Security industry)

February 2004 — Present (5 years 10 months)

Owner of IT consulting services company for small and medium businesses in Northern California. Designed SharePoint-based Knowledge Management System for commodity consulting company. Implemented Microsoft Small Business Server for medical firm. Provided web design and hosting services for youth charity.
Information Security Manager

Copart

(Public Company; 1001-5000 employees; CPRT; Computer & Network Security industry)

October 2005 — August 2007 (1 year 11 months)

Managed all aspects of IT security for $2.2 Billion online auction company. Responsible for coordinating IT response to all audit and compliance requests including Sarbanes-Oxley audits, customer security audits, and Business Software Alliance (BSA) audits. Wrote and maintained IT policies including security, acceptable use, and SDLC policies. Advised other IT managers on policy compliance. Performed black-box reviews of new application releases, searching for potential vulnerabilities. Coordinated security incident response including forensic analysis and attack duplication. Designed and Implemented new corporate firewall and web proxy solution. Managed Help Desk supporting propriety auto-auction system. Worked with developers and executive management to identify application and process improvements.
Corporate Computing Services Manager

Copart

(Public Company; 1001-5000 employees; CPRT; Information Technology and Services industry)

February 2004 — September 2005 (1 year 8 months)

Managed day to day responsibility for Corporate IT Infrastructure, covering 120+ locations and 2400+ employees. Oversaw activities of Corporate Computing Team of engineers and administrators. Performed design, implementation and administration tasks on 50+ Windows 2000 and Windows 2003 servers. Converted corporate e-mail system from AS/400 POP to Microsoft Exchange 2003. Completed enterprise software license audit and managed license compliance program. Assisted with design and build of Las Vegas Disaster Recovery Center.
VP Operations

FusionStorm/ Stormwatch

(Privately Held; 51-200 employees; Information Technology and Services industry)

October 2001 — February 2004 (2 years 5 months)

Responsible for operation of Stormwatch Remote Management Operations Center (RMOC) providing 24x7 monitoring and management of client systems, networks, applications and databases. Managed all aspects of Stormwatch Managed Services Deliverables. Received numerous awards for quality of service offerings, including 2002 HP OpenView Crystal Award for Best Internet Based Solution, and 2003 Sun Microsystems Best SunTone Certified Solution.
VP Managed Services

Fusionstorm

(Privately Held; 51-200 employees; Information Technology and Services industry)

April 2000 — September 2001 (1 year 6 months)

Responsible for operation of FusionStorm Remote Management Operations Center (RMOC) providing 24x7 monitoring and management of client systems, networks, applications and databases. Directly supervised teams of engineers, operations staff, project managers and account executives. Negotiated and approved all contracts related to Managed Service delivery including customer, vendor and partner contracts. Designed, built and maintained Intranet-based Knowledge Management Portal. Responsible for all aspects of distributed management infrastructure including Sun, Windows and Linux Servers; Oracle, SQL and SOLID databases; HP OpenView suite of tools; Cisco, Nortel and Foundry LAN, WAN and VPN; Exchange and SendMail e-mail system, Veritas cluster and backup services.
Professional Services Manager, Sr. Client Rep

MicroAge

(Public Company; 1001-5000 employees; MICAQ; Computer Hardware industry)

February 1997 — March 2000 (3 years 2 months)

Responsible for coordinating and advising on all sales of technical services to major accounts in Northern California. Wrote and negotiated all Statements of Work and Contracts related to technical services. Developed detailed sales program to bring new service offerings to market. Assisted Sales Manager in assigning resources, reporting and forecasting, managing Client Representatives and closing complex sales. Conducted high-level consulting assessments with executives on enterprise initiatives such as Enterprise Systems Management (Tivoli). Designed, wrote & supported multiple Outlook based Groupware Applications including a Sales Force Automation Application used by over 40 branches and 800 associates.
Corporate Account Executive

CompUSA

(Public Company; 5001-10,000 employees; Computer Hardware industry)

May 1995 — February 1997 (1 year 10 months)

Recruited and managed a team of account managers servicing Fortune 1000 customers in the Bay Area as an outside sales representative. Solicited new business and solidified relationships with existing customers. Identified and established reciprocal relationships with top trade partners. Coordinated sales activities between Corporate, Training and Integration Services teams, resulting in service sales exceeding 15% of revenue and an average profit margin above 18%. Responsible for opening and maintaining three of the five largest branch accounts which purchased in excess of $2.5 million annually. Acted as a sales and systems trainer for new sales associates throughout the Bay Area. Consistently ranked among the top 50 sales reps nationwide and regarded as a top producer of service sales, including training, on-site technical support and leasing.

William Dougherty’s Education

Capella University

Master of Science in Information Technology , IT Security , June 2004 — June 2005

http://www.capella.edu
Pepperdine University

Bachelor of Science , Business Administration and Management , September 1988 — April 1992

http://www.pepperdine.edu