Software & IT service management
France
Software & IT service management
France
6 more...
Experience:
• Software Product Development, Management & Marketing
• Technical, commercial and leadership experience in high tech, financial services, FMCG, government and healthcare
• Effective in providing vision and leadership to diverse groups & cultures in order to achieve goals
• Ability to develop rapport and trust with co-workers, executive management, clients and partners
Outlook:
One of my favorite quotes by Prof. Gary Hamel, December 2003:
"Strategic resilience is not about responding to a onetime crisis…it's about continuously anticipating and adjusting to deep, secular trends that can permanently impair the earning power of a core business. It's about having the capacity to change before the case for change becomes desperately obvious."
Goals:
I enjoy participating in open source projects, collaborating with various partners in the open source community and lobbying for open standards, formats & technologies.
I relocated to Paris in August 2009 and wish to continue my career in Software Product and IT service management for an organisation with a presence in Paris.
• Software product development, management & marketing
• Information systems architecture, engineering and security
• Project management
• Consulting
• Business development in the enterprise technology space
• Mentoring / team professional development
(Self-Employed; Information Technology and Services industry)
June 2001 — Present (8 years 6 months)
• Strategic planning for social networking tool provider
• Technical decision support for a software consultancy
• Interim MD - strategic planning for a Managed Services Provider
• Design & development of LAMP-based mashup with Wikipedia
• ITIL adoption and service delivery cost reduction via optimal technology selection and configuration
• SAN audit, capacity planning / information lifecycle management
• Service desk integration and capability review
• WAN service provision review
• Critical chain analysis for blade/virtualisation projects
• Intranet modernisation - social software adoption, utilisation and analysis
• Trust, identity, p2p, social networks, business strategy
• SaaS product delivery strategy
• Due diligence of IT services procurement, 45% reduction in IT operational start-up costs
• Business intelligence, billing, data control
• Extranet/CMS using database replication
• Lead generation strategies for financial software marketing
• Technical due diligence for acquisitions
• CoP (Communities of Practice) and other internet solutions consulting for a range of commercial and non-profit organisations