Software & IT service management
Paris Area, France
Software & IT service management
Paris Area, France
6 more...
Software Product Development, Management & Marketing (SPM)
IT Service Management (ITSM)
Industry experience:
• High tech
• Financial services
• Fast moving consumer goods (FMCG - Import/Export)
• Public sector
• Healthcare
Goals:
I enjoy participating in open source projects, encouraging and facilitating adoption of open source solutions, collaborating with various partners in the open source community and lobbying for open standards, formats & technologies.
Outlook:
One of my favorite quotes by Prof. Gary Hamel, December 2003:
"Strategic resilience is not about responding to a onetime crisis…it's about continuously anticipating and adjusting to deep, secular trends that can permanently impair the earning power of a core business. It's about having the capacity to change before the case for change becomes desperately obvious."
• Software product development, management & marketing
• Information systems architecture, engineering and security
• Project management
• Consulting
• Business development in the enterprise technology space
• Mentoring / team professional development
(Self-Employed; Information Technology and Services industry)
June 2001 — Present (8 years 6 months)
Below is a brief overview of some of the varied engagements I've undertaken as an independent consultant...
Strategic planning:
• Strategic planning for social networking tool provider
• Interim MD - strategic planning for a Managed Services Provider
• SaaS product delivery strategy
• Trust, identity, p2p, social networks, business strategy
Technical decision support:
• Due diligence for acquisitions
• Due diligence of IT services procurement
• SAN audit, capacity planning / information lifecycle management
• Critical chain analysis for blade/virtualisation projects
• Software delivery best practices
IT service management:
• ITIL adoption, service delivery cost reduction, technology selection and configuration
• Service desk integration and capability review
• WAN service provision review
Solution consulting:
• CoP (Communities of Practice) and other internet solutions for a range of commercial and non-profit organisations
• Business intelligence, billing, data control
• Extranet/CMS with data replication / synchronisation
• Intranet modernisation - social software adoption, utilisation and analysis
• LAMP-based mashup with Wikipedia
Business development:
• Lead generation for financial software
• Advisor to senior IT sales professionals