Research scientist at Nokia, Stanford Communication Department
San Francisco Bay Area
Research scientist at Nokia, Stanford Communication Department
San Francisco Bay Area
I work in the general areas of human-computer interaction and user experience. I employ, adapt, and create social and cognitive science theories and methods -- with the additional end of informing and designing new mobile experiences.
My work has focused on how mobile technologies can change people's attitudes and behaviors by design – whether by transforming and influencing their communications with others or by cuing social responses to the very services they are interacting with and through. Recent and current work is focused on context-aware mobile media sharing, self-disclosure via mobile phones, participation in online communities, and mobile augmented reality.
Mobile Persuasion: 20 Perspectives on the Future of Behavior Change
This is a book on mobile persuasive technology that BJ Fogg and I edited. Check it out at mobilepersuasion.com
mobile persuasion, interaction design, user experience research, persuasive technology, strategic innovation, experimental research, research and design management, rapid prototyping, photo sharing, mobile media, participatory media, computer-mediated self-disclosure, privacy, context-aware services, mobile augmented reality, online communities, applied psychology, social influence, persuasion, social responses to communication technologies, human-computer interaction, mobile Internet services
(Educational Institution; 10,001 or more employees; Higher Education industry)
September 2008 — Present (11 months)
Working under the guidance of Prof. Cliff Nass in his lab in the Department of Communication. I am currently investigating how people use folk psychological concepts -- normally applied to other people -- to guide their interaction with mobile technologies that sense the environment.
(Public Company; 10,001 or more employees; NOK; Telecommunications industry)
March 2007 — Present (2 years 5 months)
Research and design in mobile communication and media sharing, mobile augmented reality, services powered by online communities and markets, and user interfaces. Methods include lab experiments, field studies, interviews, rapid prototyping, and morphological analysis.
I've worked in many research project phases and roles, including defining a new research program, designing and executing studies, designing new experiences, managing engineering sprints, and transferring research results to business units and intellectual property rights.
(Educational Institution; 10,001 or more employees; Higher Education industry)
June 2004 — June 2007 (3 years 1 month)
With B.J. Fogg, I led the lab's experimental research on mobile persuasion -- specifically, investigating strategies for changing when people choose to share information via their mobile phones.
In February 2007, we hosted Mobile Persuasion, a new conference that brought together people working on mobile persuasive technology. As associate chair for the conference program, I worked to create an innovative conference experience.
My previous work in the lab includes BuddyBuzz, a mobile application for reading news and blogs. As part of this work, we invented new methods for presenting and interacting with textual media while mobile.
(Public Company; 10,001 or more employees; YHOO; Internet industry)
September 2005 — September 2006 (1 year 1 month)
As part of the Media in Context and Experience Design teams, I was interaction designer and researcher for the ZoneTag and Zurfer projects. ZoneTag is a mobile photo sharing service that leverages location information and community knowledge in enabling the sharing, consumption, and organization of photos.
This included Web and mobile design, prototyping, and development. I also contributed to designing and executing user research protocols studying use of this system, including privacy and disclosure behaviors and considerations, usability, and desirability. We published papers reporting on this work.
(Public Company; 10,001 or more employees; YHOO; Internet industry)
June 2005 — September 2005 (4 months)
I worked in the Prototype Design group and Mobile business unit, where I designed and developed prototypes -- from paper to on-phone software with live data -- of new mobile concepts.
PhD , Communication; Human-Computer Interaction , 2008 — 2012 (expected)
Advised by Clifford Nass
MS , Symbolic Systems: Human-Computer Interaction , 2006 — 2007
My research and individually designed course plan focused on persuasive technology and online communities.
Master's Degree Thesis: Mobile Persuasive Technology and Influencing Self-Disclosure Behavior
My thesis was advised by B.J. Fogg and Scott Klemmer.
BS , Symbolic Systems: Human-Computer Interaction , 2002 — 2006
BA , Philosophy, with Honors , 2002 — 2006
My research and coursework in philosophy focused on communication, language, and interpretation.
Honors Thesis: Radical Interpretability and Parasitism: Justifying the Principle of Charity
My thesis was advised by Mark Crimmins and John Perry.