Social–cognitive scientist
San Francisco Bay Area
Social–cognitive scientist
San Francisco Bay Area
My expertise is in human-computer interaction and user experience. I employ, extend, and create new social-cognitive science theories and methods. The design of new interactions is often a means and an end.
My research has focused on how mobile technologies can be designed to change people's attitudes and behaviors – whether by transforming and influencing their communications with others or by cuing them to treat systems and services as if they were human. Recent work has included context-aware mobile media sharing and consumption, self-disclosure via mobile phones, participation in online communities and micro-labor markets, computer vision-based interactions.
Mobile Persuasion: 20 Perspectives on the Future of Behavior Change
This is a book on mobile persuasive technology that BJ Fogg and I edited. Learn more at mobilepersuasion.com
mobile persuasion, interaction design, user experience research, persuasive technology, strategic innovation, experimental research, research and design management, rapid prototyping, photo sharing, mobile media, participatory media, computer-mediated self-disclosure, privacy, context-aware services, mobile augmented reality, online communities, applied psychology, social influence, persuasion, human-computer interaction, mobile Internet services, research methods, statistics
(Educational Institution; Higher Education industry)
September 2008 — Present (1 year 3 months)
Working under the guidance of Prof. Cliff Nass in his lab in the Department of Communication. I am currently investigating how people use folk psychological concepts -- normally applied to other people -- when interacting with mobile technologies.
Also:
- differences in interacting with "the cloud" vs. a device
- mobility and varying environments in human-computer relationships
- modeling individual differences in susceptibility to influence strategies -- persuasion profiling
(Public Company; NOK; Telecommunications industry)
March 2007 — October 2009 (2 years 8 months)
Research and design in mobile communication and media sharing, mobile augmented reality, services powered by online communities and markets, and user interfaces. Methods include lab experiments, field studies, interviews, rapid prototyping, and morphological analysis.
I've worked in many research project phases and roles, including defining a new research program, designing and executing studies, designing new experiences, managing engineering sprints, and transferring research results to business units and intellectual property rights.
(Educational Institution; Higher Education industry)
June 2004 — June 2007 (3 years 1 month)
With B.J. Fogg, I led the lab's experimental research on mobile persuasion -- specifically, investigating strategies for changing when people choose to share information via their mobile phones.
Also:
- associate chair for Mobile Persuasion, a conference held in Feb 2007.
- design, implementation, and research for BuddyBuzz, a mobile application for reading news and blogs. Pending patent.
(Public Company; YHOO; Internet industry)
September 2005 — September 2006 (1 year 1 month)
As part of the Media in Context and Experience Design teams, I was interaction designer and researcher for the ZoneTag and Zurfer projects. ZoneTag is a mobile photo sharing service that leverages location information and community knowledge in enabling the sharing, consumption, and organization of photos.
- mobile and Web design, prototyping, and development.
- designing and executing lab and field research on these systems, including privacy and disclosure behaviors and considerations, usability, and desirability.
(Public Company; 10,001 or more employees; YHOO; Internet industry)
June 2005 — September 2005 (4 months)
I worked in the Prototype Design group and Mobile business unit, where I designed and developed prototypes -- from paper to on-phone software with live data -- of new mobile concepts.
PhD , Communication; Human-Computer Interaction , 2008 — 2012 (expected)
Advised by Clifford Nass
MS , Symbolic Systems: Human-Computer Interaction , 2006 — 2007
My research and individually designed course plan focused on persuasive technology and online communities.
Master's Degree Thesis: Mobile Persuasive Technology and Influencing Self-Disclosure Behavior
My thesis was advised by B.J. Fogg and Scott Klemmer.
BS , Symbolic Systems: Human-Computer Interaction , 2002 — 2006
BA , Philosophy, with Honors , 2002 — 2006
My research and coursework in philosophy focused on communication, language, and interpretation.
Honors Thesis: Radical Interpretability and Parasitism: Justifying the Principle of Charity
My thesis was advised by Mark Crimmins and John Perry.