
Senior Consultant at IAG Consulting
Kitchener, Canada Area

Senior Consultant at IAG Consulting
Kitchener, Canada Area
As a Business Systems Analyst and Information Architect, I analyze the business to define requirements, so technology can be used to deliver solutions. My skills and experience have come from a career of over 15 years in requirements analysis, and include:
Business and Systems Requirements Analysis
- Data and Process Modeling
- Business Rules
- Use Case Analysis
- Feasibility Studies & Business Requirements
Behavioral Skills
- Requirements Session Facilitation
- Project Leadership / Task Management
- Presentations / Public Speaking
Requirements Gathering, Cost Benefit Analysis, Feasibility Studies, Business Analysis Techniques: Use Case Modeling, Data Modeling, Information Engineering, Process/Function Modeling
(Public Company; Management Consulting industry)
February 2008 — Present (4 months)
See www.iag.biz ...
(Information Technology and Services industry)
2007 — Present (1 year)
(Public Company; 201-500 employees; Information Technology and Services industry)
January 2003 — February 2008 (5 years 2 months)
Primarily, I work with the business (from VPs down to clerical levels) to define requirements, so technology can be used to deliver solutions. To accomplish, I also initiate and lead projects, and play a subject matter expert role to other project members: managers, developers, testers, trainers, etc.
(Public Company; 201-500 employees; Information Technology and Services industry)
May 2000 — September 2002 (2 years 5 months)
Key responsibilities included:
- Working in a cross-functional team to tailor Information Architecture and Object Oriented methodologies for use in determining business requirements for DHL Global Shared Services
- Creating use case models to specify business requirements for DHL Global Customer Shared Services
- Playing primary role in External Standards development with RosettaNet for B2B standards
- Performing business requirements analysis and specification for new Shipment Tracking System
(Public Company; 5001-10,000 employees; Insurance industry)
July 1997 — February 2000 (2 years 8 months)
Key achievements included:
- Planned and directed a systems project to address the Vanishing Premiums issue on a block of insurance policies acquired by Manulife
- Developed long-term plans for eliminating redundant systems through conversions to existing Manulife systems
- Initiated and directed a project to search for and acquire an automated data conversion and interface tool (ETI-EXTRACT)
- On the first conversion project to use ETI-EXTRACT, defined Business Conversion Requirements and used ETI-EXTRACT to implement those requirements
(Public Company; 1001-5000 employees; Insurance industry)
December 1991 — June 1997 (5 years 7 months)
- Business/Information Architect for strategic re-vamping of all systems and processes for Individual Insurance Division of the company, supported by a package information system
- Business Architect for Information Systems Infrastructure projects, primarily support and enhancement of Crown's standard methodology, Information Engineering
(Information Technology and Services industry)
1979 — 1997 (18 years)
Bsc, Computer Science / Business, September 1975 — April 1979
Member, International Institute of Business Analysis (www.iiba.com), Modern Analyst