Dmitry Vaganov

Current

• Siebel Consultant at MTS OJSC

Past

• Project Manager at Sputnik Labs
• Consultant at Sputnik Labs
• CRM Leading Specialist at Sputnik Labs

• CRM Specialist at Sputnik Labs
• Software Design Engineer at Telecomproduct

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Education

• Moscow State Technical University

Recommended

2 people have recommended Dmitry

Connections

102 connections

Industry

Information Technology and Services

Dmitry Vaganov’s Summary

Over 5 year experience implementing CRM in such industries as: Telecommunications, Finance and Banking, Retail, Professional Services.
Experience includes managing project during all stages from making a contract to deployment and roll out.

I also provide consultancy support to business analyze and development teams in point of implementation methodology, CRM approach, Siebel knowledge and typical technical issues resolution.

Dmitry Vaganov’s Specialties:

Project management, Consultancy, CRM, BI, Siebel, Sales Logix, MS CRM

Strong knowledge in software development processes, methods and tools.

Certificates:
Siebel 7.7 Certified Business Analyst

Dmitry Vaganov’s Experience

• Siebel Consultant

  MTS OJSC

  (Public Company; MBT; Telecommunications industry)

  June 2008 — Present (1 year 7 months)

  Analysis of Service and Marketing business processes including workshops conducting and functional design documents creation.
  
  Aligning technical architecture for marketing automation with existing corporate infrastructure.
  
  Developing of batch integration processes for periodical massive data migration of billing data using EIM and ETL tools.

• Project Manager

  Sputnik Labs

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  March 2008 — June 2008 (4 months)

  Managing Siebel implementation project in banking institution.

• Consultant

  Sputnik Labs

  (Privately Held; Information Technology and Services industry)

  July 2006 — March 2008 (1 year 9 months)

  I had been taking part in projects at following companies:
  
  - MEGAFON (wireless telecom)
  This project included implementation of Siebel Marketing Automation and Siebel Analytics
  I participated in phases of Analysis and Configuration.
  In Analysis phase I was involved as consultant of Siebel and Siebel Analytics capabilities.
  In Configuration phase I was responsible for integration with other information system. Integration tasks included SMS distribution, ETL, Siebel configuration for external procedure calls
  Roles: Consultant, Siebel Architect, Dev Team Lead
  
  - FARMACO (Ukrainian pharmaceutical distributor)
  This project included implementation of Siebel Consumer Sector.
  I participated in Design phase.
  I was responsible for project management tasks ( in point of product creation )
  Role: Leading Consultant, BA Team Lead

• CRM Leading Specialist

  Sputnik Labs

  (Computer Software industry)

  March 2006 — June 2006 (4 months)

  I had been taking part in projects at following companies:
  
  - SVYAZNOY ( cellular phones retail )
  This project included implementation of Siebel CRM for marketing purposes (loyalty program).
  Roles: Consultant, System Architector, Developer
  I was responsible for all technical aspects of realization.
  
  - YORK A JOHNSON CONTROLS COMPANY ( refrigeration and air conditioning systems manufacturing )
  Roles: Project manager
  This project included additional customization of SalesLogix CRM.
  I was responsible for requirements analysis, implementation controlling.

• CRM Specialist

  Sputnik Labs

  (Computer Software industry)

  2005 — February 2006 (1 year )

  I had been taking part in projects at following companies:
  
  - IMMEDIA ( advertising agency )
  This project included developing web interface for SalesLogix CRM.
  Roles: Consultant, Analyst
  I was responsible for: managing subcontractor, requirements analysis, making up requirements specification, implementation controlling.
  
  - UNICUM ( Gambling & Casinos Industry )
  This project included implementation of SalesLogix CRM.
  Roles: Consultant, Delevoper
  I was responsible for development of fiscal planning module and alerting and notification module

• Software Design Engineer

  Telecomproduct

  (Computer Software industry)

  2004 — 2004 (less than a year)

  Developed User Interface for CRM Application using Windows Forms Library(.NET)
  
  This application is used in Mango Telecom now.

Dmitry Vaganov’s Education

• Moscow State Technical University

  Software 2001 — 2007

  During education developed following software:
  
  • Electronic Workflow System for Military Education Faculty of Moscow State Technical University
  • OCR System prototype
  • ADO.NET Data Provider for MySQL
  • Web Server with supports of GET and POST methods, different MIME types and CGI
  • Special software for 3d scenes rendering using ray tracing

Additional Information

Dmitry Vaganov’s Interests:

Project Management, Software Development, CRM, New Technology, Music, Ski, Snowboarding, Windsurf

Dmitry Vaganov’s Contact Settings

Interested In:

• career opportunities
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• job inquiries
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