
Online Knowledge Communities, Technical Publications
Greater Los Angeles Area

Online Knowledge Communities, Technical Publications
Greater Los Angeles Area
Knowledge services professional with proven track record delivering best-of-breed solutions, services, and technologies. Key strengths include communicating with stakeholders, analyzing and responding to changing business needs, and aligning teams and partners on new initiatives. Specializes in innovative approaches to leveraging and monetizing technical information, and in leading teams to understand, embrace, and thrive in rapidly changing environments.
knowledge sharing and dissemination, online communities of practice, structured content, single-source and re-use, content management, open source, Author-It, DITA, XML, SGML
(Writing and Editing industry)
July 2008 — Present (1 year 5 months)
Building online knowledge communities to maximize ROI and monetize technical content.
(Public Company; 10,001 or more employees; JAVA; Computer Hardware industry)
July 2007 — July 2008 (1 year 1 month)
Managed the engineering services team responsible for technology strategy, implementation, support, and training for Sun’s software technical publications department comprising over 150 professionals.
(Public Company; 10,001 or more employees; JAVA; Computer Hardware industry)
January 2007 — July 2007 (7 months)
Managed a team of technical writers documenting a suite of commercial service-oriented business integration products and its open source counterpart.
(Privately Held; 51-200 employees; Computer Software industry)
October 2000 — December 2006 (6 years 3 months)
Responsible for technical authoring, knowledge management, and publishing functions for a global enterprise software startup.
(Public Company; 1001-5000 employees; MSCS; Computer Software industry)
1997 — 2000 (3 years )
Managed a technical publications team delivering online help and manuals for a large suite of MCAE finite element modeling and analysis software products.
(Computer Software industry)
1996 — 1997 (1 year )
Developed documentation for software industry leaders, including NCR Corporation, Simulation Sciences, Inc. and Microcadam, Inc.
(Privately Held; 1001-5000 employees; Computer Software industry)
1989 — 1996 (7 years )
Led a team of technical writers through documentation design and delivery for a single product line. Trained peers on corporate publishing tools and standards. Managed content, information architecture, and business rules for a library of single-source modules used by multiple product lines.
BA , Psychology
music, fine arts