Joel McLaughlin

Current

• Service Manager at Ballard Tire Inc.

Past

• Owner, Operator at Ballard Tire, Inc.
• Customer Service Representative at Seattle Marine Group
• Service Advisor at Arne's Auto Service, MasterTek Automotive

• Service Advisor at Pat Austin's ProMax Performance Center
• Formalwear Specialist at The Tux Shop

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2 more...

Education

• University of Washington

Recommended

1 person has recommended Joel

Industry

Automotive

Joel McLaughlin’s Summary

I have been a certifiable second generation gear head for as long as I can remember. Anything with an engine or that "goes" I am interested in. It started with cars and has progressed to motorcycles, boats, yachts and airplanes. I can captain anything with wheels and many vehicles without. I have turned wrenches on almost everything from a Renault Le Car to a custom outfitted West Bay luxury yacht.

I strive to provide the best in customer service and satisfaction where ever I lay my professional hat. If I don't feel perfectly comfortable about a situation I won't put my McLaughlin Stamp of Approval on it.

Joel McLaughlin’s Specialties:

ASE Certified Master Technician, ASE Certified Service Consultant. Small business management. Customer service and satisfaction. Excellent vendor relationships. Maintaining vehicles to last lifetimes.

Joel McLaughlin’s Experience

• Service Manager

  Ballard Tire Inc.

  (Automotive industry)

  July 2008 — Present (1 year 5 months)

  My business partner and I sold Ballard Tire July 1, 2008. We luckily got the heads up the property is super contaminated and the building may need demolished to clean it up. We sold it to one of our technicians, Steve, who is my new boss. I continue my reign as the Big Cheese of Ballard Tire, with a lot less stress and income.

• Owner, Operator

  Ballard Tire, Inc.

  (Automotive industry)

  June 2007 — June 2008 (1 year 1 month)

  Business partner and I bought Fleury's Ballard Tire in May of 2007 and operated it until we caught wind of possible building closure. We sold it July 2008 to one of our mechanics.

• Customer Service Representative

  Seattle Marine Group

  (Maritime industry)

  February 2005 — March 2006 (1 year 2 months)

  Seattle Marine Group is parent company to five Marine Industry companies, Seattle Yacht Service, Seattle Marine Service and Drystack Storage, Seattle Marine Sales and Wright's Marine. I wore many hats from picking up and delivering vessels to performing service and repair on boats big and small. It was a great working experience as the company provides top-notch customer service. It's was also a great feeling helping to facilitate trouble free boating.

• Service Advisor

  Arne's Auto Service, MasterTek Automotive

  (Automotive industry)

  March 2003 — August 2004 (1 year 6 months)

  Wrote service for family owned full service automotive service and repair facility. Managed operations and oversaw three full time technicians. Provided the highest level of customer service to ensure great relationships with clients. Responsible for all repair orders, invoicing and parts requisition. Processed fleet accounts. Controlled quality of workmanship.

• Service Advisor

  Pat Austin's ProMax Performance Center

  (Automotive industry)

  February 2002 — March 2003 (1 year 2 months)

  Contributed to operations of 4 employee automotive service, repair and performance facility in Ballard. Managed operation of 2 bay express service building. Performed all kinds of undercar and underhood repairs. Instilled value in preventative maintenance. Quality controlled workmanship. Processed fleet accounts.

• Formalwear Specialist

  The Tux Shop

  (Events Services industry)

  November 2000 — December 2001 (1 year 2 months)

  Sold and rented suits and tuxedos at the Ballard location.. Assisted customers determine their needs for formalwear on very important days. Learned quite a bit about customer service and sales from The Tuxedo Guru, Richard McMillan.

Joel McLaughlin’s Education

• University of Washington

  2002 — 2007

Joel McLaughlin’s Contact Settings

Interested In:

• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch