End-User Advocate, Usability Analyst, Usability Testing, Information Architect. D Potts Consulting, Inc.
Dallas/Fort Worth Area
End-User Advocate, Usability Analyst, Usability Testing, Information Architect. D Potts Consulting, Inc.
Dallas/Fort Worth Area
End-user advocate with 20+ years experience analyzing, designing and testing user interfaces for all types of applications and Web sites.
Usability, information architecture, human factors, end-user advocacy, Section 508 Accessibility Compliance.
(Internet industry)
April 2002 — Present (7 years 4 months)
Usability analysis and testing of Web sites and software applications.
Section 508 Accessibility Consulting.
Clients include EDS, Travelocity, Verizon, Samsung, Hotlink
(Public Company; 10,001 or more employees; Information Technology and Services industry)
August 2005 — August 2007 (2 years 1 month)
Provided usability consulting for various large and small-scale Web sites and applications.
(Public Company; 1001-5000 employees; TSG; Leisure, Travel & Tourism industry)
March 2005 — August 2005 (6 months)
Usability consultant for development of American Express Travel Web booking site.
(Privately Held; 201-500 employees; Marketing and Advertising industry)
January 2001 — April 2002 (1 year 4 months)
Develop methodologies and processes for usability.
End-user Advocate
(Public Company; 1001-5000 employees; CATP; Information Technology and Services industry)
May 1999 — January 2001 (1 year 9 months)
Implemented Performance Technology for various clients, including Publix, Radio Shack, MCI, Honda, Mediaplex, and HP.
(Public Company; 10,001 or more employees; RTN; Defense & Space industry)
March 1996 — May 1999 (3 years 3 months)
Worked with the former Electrospace group in Richardson, and on the SIVAM program in Garland.
(Privately Held; 11-50 employees; Management Consulting industry)
1995 — 1996 (1 year)
(Privately Held; 1001-5000 employees; Industrial Automation industry)
1990 — 1995 (5 years)
M.S. , Applied Cognition and Neuroscience , 1995 — 1999
Area of Interest: Human Perception and Human Computer Interaction
Bachelors of Music , Music Engineering , 1977 — 1980
Electrical Engineering 1975 — 1977
Engineering 1974 — 1975
Usability analysis, Usability testing, User Interface Design, Web Analytics, Web Design, Human Factors, Video/Online Gaming, Handheld Device Interfaces
American Psychological Association, Usability Professionals Association, Association for Computing Machinery (SIGCHI), Heimlich and the Maneuvers, Codger
1993 Nebby Interactive Award
2002 Web Marketing Award
2003 Web Marketing Award