
Human Resouces Professional (SPHR)
Greater Seattle Area

Human Resouces Professional (SPHR)
Greater Seattle Area
Over 15 years of professional experience in business management and human resources in professional services industries. Successful business owner in a highly competitive health care services market for 10 years. Over 22 years in leadership roles; volunteering in an international organization with a worldwide membership of over 12 million. Current member of a leadership team with over 500 culturally diverse members in the North Puget Sound area.
My combined professional and volunteer experience has taught me about leadership, individual development and organizational strategy and growth. I am a lifelong learner and committed to add value in my personal and professional endeavors.
(Public Company; CBG; Real Estate industry)
August 2007 — March 2009 (1 year 8 months)
Manage, develop, implement and coordinate human resources in a variety of core areas including employee relations, development, training, recruiting and other generalist functions as necessary. Serve as a business and strategic partner with account leaders and managers. Provide counsel and guidance to align human resources best practices with the vision, mission and values of this global leader in real estates services.
(Hospital & Health Care industry)
December 1996 — April 2007 (10 years 5 months)
Co-founded and performed all business management functions for this 12-bed residential care facility. Personally generated funds and negotiated financing with SBA. Selected and purchased original facility, inventory, and furnishings. Oversaw physical upgrades to assure code compliance. Developed and implemented policies and procedures. Recruited and trained staff. Created and implemented management and accounting systems.
Extensively researched federal and state employment law to assure compliance with all jurisdictions. Effectively work with such state agencies as Departments of Social & Health Services, Employment
Security, and L&I. Assure all records are in compliance and accessible. Have achieved virtually perfect facility audits each year.
Regularly update knowledge of changes in law and trends in the industry. Consistently upgrade policies, procedures, and practices to reflect changes and improve service. Established a record of quality, which resulted in expanding into a larger facility to accommodate growth. Recognized as both a model business and residential facility as well as a “good neighbor” by the community.
(Partnership; Law Practice industry)
April 1997 — January 1999 (1 year 10 months)
Performed a wide range of administrative and supervisory functions for the Seattle branch of this multi-state law firm. Managed all functions of the secretarial department. Actively recruited diverse secretarial and support staff. Successfully obtained top-level secretaries in a highly-competitive recruiting market. Performed new employee orientations for all office staff. Identified and encouraged continuing education for staff. Assigned appropriate secretaries to specific attorneys based upon skills, legal expertise, and personality. Facilitated monthly department meetings. Conferred with attorneys and other legal staff to assure satisfaction and resolve problems. Networked with other firms and recruiting agencies on changes and directions of the legal profession.
(Real Estate industry)
1994 — 1997 (3 years )
Directed all day-to-day operations of this four-attorney firm. Recruited, trained, and supervised a 10 person legal, professional, and support staff. Developed and administered annual office budget. Managed workflow, inventory, equipment maintenance, and all interdepartmental contact. Conducted perform¬ance evaluations and recommended pay raises. Effectively resolved employee disputes. Administered office’s benefits program.
(Real Estate industry)
1987 — 1997 (10 years )
MA , Organization Systems Renewal , 2009 — 2011 (expected)
BA , Political Science
Society of Human Resource Management