Data Center Architect at Genisys Networks LLC
Wilmington, North Carolina Area
- Current
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- Data Center Architect at Genisys Networks LLC
- Past
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- Monitoring Architect at M3 Technology Group
- Systems Administrator at PPD
- Datacenter Engineer at Genisys Networks
- Senior IT Operations Analyst at APC Denmark
- Franchise Owner at Rescuecom
- Senior Systems Administrator - Global Citrix Platform Manager at APC
- Desktop Engineer - Global SMS Platform Manager at American Power Conversion (APC)
- Helpdesk Analyst at APC
- Software QA at American Power Conversion
- IT Manager at Cheaper Beepers Inc.
- Education
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- University of Rhode Island
- URI
- Briarcliffe
- Ward Melville High School
- Recommended
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8 people have recommended Dave - Connections
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375
connections
- Industry
- Information Technology and Services
- Websites
Dave Pavone’s Summary
IT Systems Analyst – Focusing on optimizing IT infrastructure and streamlining IT processes in order to deliver the greatest value at the lowest cost. Expert on Microsoft, Terminal Services, Servers, Networks, systems management and infrastructure. Enjoy working in a fast paced envioment with 24/7/365 uptime requirements. The type of place where failure is not an option.
I am comfortable working with all types of IT systems across all industries.
Email is dave(a)pavonenet.com if you would like to connect.
Dave Pavone’s Specialties:
SCOM 2007, Microsoft Opertions Manager, Citrix, SMS, Altiris, Windows, Server Architecture, Desktop Engineering, Desktop Administration, International Experience, India, UK, Asia, Nordic, Managing Subcontractors, Managing developers in India, Global Projects, Data Center Operations, Non-profits, Education IT, Documentation, ITIL
Dave Pavone’s Experience
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Data Center Architect
Genisys Networks LLC
(Information Technology and Services industry)
March 2009 — Present (5 months)
Comprehensive management, design and control of a world class datacenter. Responsible for architecting technology solutions, developing new data center products, and running a 24x7 high availability datacenter.
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Monitoring Architect
M3 Technology Group
(Privately Held; Information Technology and Services industry)
March 2008 — March 2009 (1 year 1 month)
Responsible for M3TG’s entire monitoring solution end-to-end including ongoing design, implementation and maintenance of the production, pre-production and lab environments.
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Systems Administrator
PPD
(Public Company; 5001-10,000 employees; ppdi; Pharmaceuticals industry)
March 2007 — March 2008 (1 year 1 month)
Provide primary support for Microsoft Operations Manager (SCOM2007) platform; Design and implement monitoring strategies for PPD datacenter infrastructure; work with application and server teams to develop event and performance monitoring solutions; work with application and server teams to develop and implement best strategies to monitor performance and establish critical event notifications. Provide primary support for AlarmPoint; work with application and server teams to establish notifications for critical events. Provide primary support for HP Insight Manager; work with application and server teams to monitor system hardware and establish standards to alarm on critical events.
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Datacenter Engineer
Genisys Networks
(Privately Held; 11-50 employees; Computer Networking industry)
November 2006 — December 2007 (1 year 2 months)
Developed and installed system configurations for medium business computer networks, based on latest available Microsoft and Citrix technologies to leverage the capability of customer and GSN datacenter solutions. Provided senior level operational support for existing customer environments to ensure proper operation of customer environments, and small scope projects to enhance customer environments. Maintained and deployed SonicWALL, firewall and intrusion management systems to ensure that these environments were sunning in a safe and secure manor. Provided operational support for servers running, Microsoft CRM, Citrix, and Filemaker pro servers
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Senior IT Operations Analyst
APC Denmark
(Public Company; 5001-10,000 employees; apcc; Information Technology and Services industry)
March 2006 — November 2006 (9 months)
Deploying advanced technology in order to assist the engineering division of APC and make them effective as possible. Redesigning the IT infrastructure and processes in order to bring stability and efficiency to IT systems at APC Denmark.
Working with the local IT group to automate as many of these processes as practically possible. This will result in at least a doubling of productivity and a 50 times increase the number of measurable metrics gathered for IT systems and personal review and improvement.
Utilizing the center for quality management 7 step problem resolution method for improving the speed and efficiency of these processes.
Working with VOIP, Microsoft Clustering, Microsoft SMS, BlackBerry, Engineering Applications, Cisco Hardware, Veritas Netbackup, EMC SAN storage, and others. To in order to deliver the greatest IT value at the lowest cost possible, with high availability. -
Franchise Owner
Rescuecom
(Privately Held; 51-200 employees; Information Technology and Services industry)
November 2004 — June 2006 (1 year 8 months)
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Senior Systems Administrator - Global Citrix Platform Manager
APC
(Public Company; 5001-10,000 employees; apcc; Computer Hardware industry)
April 2002 — March 2006 (4 years)
Worked with the best of the best in IT at APC!
Primary responsibility was for the Global Citrix Presentation Server (Metaframe) platform which hosted the CRM application as well as 80% of the applications used at the company. The Citrix platform had approximately 35,000 logons a month with servers in Singapore, Ireland, and the US. The platform was required to have 7/24/365 availability, with minimal service interruptions for maintenance.
Led, planned, and implemented a global project to migrate the platform to IBM blades and reduce server count, and locations to two datacenters.
Ancillary responsibilities included Data Center Operations (power, cabling, cooling, physical layout and data center security), OnCall support for Windows and Linux infrastructure, VMWare, NetIQ, HPOpenview, Dell OpenManage. -
Desktop Engineer - Global SMS Platform Manager
American Power Conversion (APC)
(Public Company; 1001-5000 employees; apcc; Information Technology and Services industry)
May 2000 — April 2002 (2 years)
Built, documented and deployed Desktop and Laptop images using Ghost and Altiris technology. Identify, built and deployed tools to assist the helpdesk with quickly deploying new Operating Systems to the endusers.
Managed servers for automated migration to new computers and operating systems. Tools for migration included Ghost, Altiris, PXE, and scripts developed in VB, AutoIT and Dos Batch.
Built a global SMS system containing 55 servers in 46 countries. Maintained SMS environment at latest patch hotfix level and built custom applications for the support team in order to properly utilize SMS to deploy applications.
Provided Management with reports on the health and licenses compliance of 5,500 PC's in the organization
Initiated a project to bring the ITIL framework to APC.
Worked with vendors negotiating global contracts in order to procure software and hardware at the lowest possible cost. -
Helpdesk Analyst
APC
(Public Company; 5001-10,000 employees; APCC; Computer Hardware industry)
September 1999 — May 2000 (9 months)
Provided end user support for approximately 5,000 users in a call center and desk side support group. Proactively troubleshoot problems for 1st call resolution. Worked with various 3rd level escalation groups to ensure that problems are resolved within SLA timeframes. Effectively recorded and resolved IT incidents, problems, and changes in Remedy and Lotus Notes based systems. Troubleshoot and diagnose problems with, Oracle, Siebel, Windows, Lotus Notes, Remedy, PowerBuilder Applications, and various engineering applications.
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Software QA
American Power Conversion
(Public Company; 5001-10,000 employees; APCC; Computer Hardware industry)
May 1998 — September 1999 (1 year 5 months)
Wrote test plans, and test procedures for APC software and hardware products to ensure the highest quality. Performed QA testing on APC hardware and software products on DOS, Solaris, HPUX, SCO, OS/2, and Windows platforms. Trained APC customer support on service on identifying and reporting customer issues, as well as advanced configurations of products.
Worked with APC customer service to simulate complex networks for troubleshooting advanced problems with APC products.
Worked with hardware and software engineering teams to correct design flaws and software bugs in new and existing products. -
IT Manager
Cheaper Beepers Inc.
(Privately Held; 11-50 employees; Information Technology and Services industry)
October 1995 — May 1998 (2 years 8 months)
Devleloped Database application in order to provide sales, billing, and customer support to 5000 customers.
Maintained IT infrastructure of Novel Servers and Windows Clients. Implemented IP network and brought Internet and Email to the company.
Maintained predictive dialers and phone system for inbound and outbound call centers.
Dave Pavone’s Education
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University of Rhode Island
BS , MIS , 1997 — 2000
- Activities and Societies:
- Surf CLub, RA, Snowboarding Club, SITA
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URI
BS , MIS , January 1997 — March 1997
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Briarcliffe
AOS , Computer Technology , 1995 — 1997
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Ward Melville High School
HSD , Business , 1992 — 1995
Additional Information
Dave Pavone’s Websites:
Dave Pavone’s Interests:
management training, new technology, investing, fishing, snowboarding, international travel, gourmet cooking, fish farming, aquaculture,
Dave Pavone’s Honors:
APC 5 years of service award, ITIL foundations certification, Citrix Certified Administrator, Rescuecom Commitment to Quality
Dave Pavone’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- business deals
- reference requests
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