Donna Edwards

Donna Edwards

Architect at Hitachi Solutions America, Ltd- Business Solution Group

Wilmington, North Carolina (Wilmington, North Carolina Area)
Information Technology and Services

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Donna Edwards's Overview


500+ connections

Donna Edwards' Summary

Donna Edwards is a recognized Microsoft Dynamics CRM Subject Matter Expert who partners with senior client leadership to develop and deliver flexible, scalable solutions that simultaneously address short-term business requirements and long-term strategic growth objectives.

Skills incude: Pre-Sales Support • Functional Consulting • Client Relations • Business Process Analysis & Re-engineering • Operational Streamlining & Cost Reduction • Negotiations • Troubleshooting / Problem Resolution • Independent Software Providers (ISV) Relationship Management.

Donna Edwards' Experience

Public Company; 51-200 employees; Computer Software industry

February 2014Present (8 months) Irvine, CA

Architects solutions and systems in line with best practices and reviews designs and architectures developed by clients and/or team members, provides strong functional guidance to clients and team members, lead the design stages of Microsoft Dynamics projects, and participates in scoping, estimating and risk management.

Donna Edwards' Publications

  • The CRM Field Guide

    • We Speak You Learn
    • October 1, 2012

    The CRM Field Guide was a collaboration between 19 Microsoft Dynamics CRM MVP's. Here you will find a wealth of knowledge, experience and creative ideas to take CRM to the next level in your organization. We hope you enjoy it as much as we enjoyed working together on the project.

Donna Edwards' Skills & Expertise

  1. Microsoft CRM
  2. Software Consulting
  3. Project Planning & Implementation
  4. Process Engineering
  5. Microsoft SQL Server
  6. SSRS
  7. Data Migration
  8. System Administration
  9. Release Management
  10. Project Planning
  11. Business Process
  12. Integration
  13. CRM
  14. Enterprise Software
  15. SDLC
  16. Business Analysis
  17. Business Intelligence
  18. Pre-sales
  19. Software Development
  20. Management
  21. Microsoft Technologies
  22. SharePoint
  23. SSIS
  24. SaaS
  25. ERP
  26. .NET
  27. Cloud Computing
  28. IT Strategy
  29. Requirements Analysis
  30. Software Project Management
  31. Enterprise Architecture
  32. Business Requirements
  33. Microsoft Dynamics
  34. Solution Architecture
  35. Agile Methodologies
  36. Requirements Gathering
  37. T-SQL
  38. Databases
  39. Agile Project Management
  40. IIS
  41. Software Implementation
  42. SQL

View All (42) Skills View Fewer Skills

Donna Edwards' Volunteer Experience & Causes

  • Volunteer Experience

    • Mentor

      University of Phoenix
      • Education
      January 2013 present (1 year 9 months)

      Participated as a mentor in their Mentor program for recent graduates

    • Advisory Board Member

      • Science and Technology
      2007 present (7 years)

      Advisory Board, Speaker, Conference planning

  • Volunteer Interests

    • Causes I care about:

      • Animal Welfare
      • Arts and Culture
      • Children
      • Civil Rights and Social Action
      • Disaster and Humanitarian Relief
      • Economic Empowerment
      • Education
      • Environment
      • Health
      • Human Rights
      • Politics
      • Poverty Alleviation
      • Science and Technology
    • Organizations I support:

      • Microsoft
      • Microsoft Dynamics Community

Donna Edwards' Certifications

  • Microsoft Dynamics CRM 2011 Applications

    • Microsoft
    • January 2013
  • Microsoft Dynamics CRM 2011 Customizations

    • Microsoft
    • December 2011
  • Microsoft Dynamics CRM 2011 Installation & Configuration

    • Microsoft
    • May 2012
  • Microsoft Dynamics® CRM 3.0 Installation & Configuration

    • Microsoft
    • May 2007
  • Microsoft Dynamics® CRM 3.0 Customization

    • Microsoft
    • May 2007
  • Microsoft Dynamics CRM 3.0 Applications

    • Microsoft
    • May 2007
  • Microsoft CRM Applications Professional 1.2

    • Microsoft
    • March 2007

Donna Edwards' Education

University of Phoenix

Bachelor of Science, Information Technology, Speciality in Internet Systems


The Bachelor of Science in Information Technology (BSIT) program is focused on the acquisition of theory and application of technical competencies associated with the information technology profession. The courses prepare students with fundamental knowledge in core technologies, such as systems analysis and design, programming, database design, network architecture and administration, Web technologies and application development, implementation and maintenance.

Donna Edwards' Additional Information


MS Dynamics CRM, Pre and Post Sales Support, Solution Design / Architect, Analyzing & Engineering / Re-Engineering Business Systems & Processes, Strategic Planning, SDLC, Golf, Boating, Travel and Family

Groups and Associations:
Honors and Awards:

Microsoft MVP since 2009

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