Don Crawley

Current

• President/Chief Technologist at soundtraining.net

Education

• University of Missouri-Kansas City
• Nebraska Wesleyan University
• Columbia College

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Recommendations

11 recommendations

Connections

145 connections

Industry

Information Technology and Services

Websites

• My Website
• My Website
• My Company

Don Crawley’s Summary

I am an expert on I.T. people; I understand them from a technical perspective and from a human-to-human perspective.

15 years experience as a writer, speaker, trainer, and consultant in the areas of Cisco, Microsoft, and Linux desktops/servers/networks. 25 years experience in automation and technology. Certifications include MCSE, CCNA, and Linux+. Member: Toastmasters. Experienced in the areas of technical training, business skills training, instructional design. Today, I work with I.T. professionals to enhance their work, lives, and careers.

Don Crawley’s Specialties:

Customer service training for I.T. people, network design, administration, and security training. Cisco router configuration, management, and training, Cisco ASA firewall configuration, management and training, Linux configuration, management, and training, Joomla website design, management, and training, communications, and negotiation training for IT professionals.

Don Crawley’s Experience

• President/Chief Technologist

  soundtraining.net

  (Privately Held; Information Technology and Services industry)

  1995 — Present (15 years )

  Experienced technical trainer, veteran I.T. guy, and small business operator
  * Author of the forthcoming book, "The Compassionate Geek: Winning Customer Service Strategies for I.T. People"
  * Technical training in the areas of Cisco routers and firewalls, Linux desktops/networking, Microsoft desktops/networking, network security, and help desk support.
  * Keynote speaking and training for IT professionals in the areas of customer service, communication, presentation skills, negotiation, and other business/workplace skills.
  * Author of two books (Windows Wit and Wisdom I and II) for SkillPath Publications
  * Author of "Win-Win Negotiating" audio program for SkillPath Seminars
  * Presented "How to Deal with Difficult Employees" video training for SkillPath Seminars
  * Author of numerous workbooks on computer and computer networking topics
  * Author of numerous articles on computer and computer networking topics (Google on "Don R. Crawley" for a sampling of articles.)

Don Crawley’s Education

• University of Missouri-Kansas City

  1994 — 1995

• Nebraska Wesleyan University

  1974 — 1975

• Columbia College

  1970 — 1971

Additional Information

Don Crawley’s Websites:

• My Website
• My Website
• My Company

Don Crawley’s Groups:

Washington Technology Industry Association, Toastmasters International, American Federation of Television and Radio Artists

•    Linked:HR (#1 Human Resources Group)
•    CISCO
•    Professional Speakers and Seminar Leaders
•    Linked:Seattle
•    Association of Information Technology Professionals
•    ASTD National
•    Strategic Use of Information Technology
•    Toastmaster
•    Joomla! Professional Users Group
•    VMware, Virtualization & Cloud Computing Group
•    Nebraska Wesleyan University Alumni
•    Training Time - Over 1400 Training and HR Professionals
•    ActorNation
•    VoIP Focus Expert Group
•    Motivational Speaking Network
•    Washington Technology Industry Association (WTIA)
•    Choral Enthusiasts
•    Actor's Network
•    Global Keynote Speakers Association
•    Working Voice Actor Group
•    Seattle Cisco Users Group
•    American Federation of Television & Radio Artists (AFTRA)
•    soundtraining.net I.T. pros

Don Crawley’s Honors:

Toastmasters, International Competent Communicator
Toastmasters, International Computent Leader

Don Crawley’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch