
Inside Sale Rep at Dell
Austin, Texas Area

Inside Sale Rep at Dell
Austin, Texas Area
I have worked for 5 years in computer hardware sales in the state and local government space. I have began working on my PMP certification. I am interested in project management and production.
Project Management,
Producer
Texas State DIR Contract
Sales Generation
Requirements Gathering
Customer Service
New Business Development
Solutions Implementation
Human Resources
Strategic Business Analysis
Quality Assurance
Accounts Management
Team Management
Follow Through
Multi-Tasking
(Public Company; 10,001 or more employees; Dell; Computer Hardware industry)
February 2003 — Present (6 years 6 months)
Senior Sales Rep for the LGA ( Large Governement Accounts ). I manage the State and Local Government accounts of central Texas.
Primary Accomplishments
Maintained a 25% or higher stack rank
Appoint Team leader of Outbound Sales Team
Started as inbound sales rep and was quickly promoted to Relationship Sales Rep(Account Manager)
Completed a quarter at 124% attainment while the floor average was 93%
Held the record in talk time averages for 2 quarters straight
Job Responsibilities
Responsible for growing qualified accounts at a minimum of 18% year on year
Responsible for building relationship with contacts through each of the 150 – 170 accounts in my account set
Show consistent growth in all Lines of Business-LOBS within the account set (ie: S&P, Notebookes, Servers, Storage, etc)
Average a minimum of 2 hours of talk each day
(Computer Hardware industry)
2008 — 2009 (1 year)
(Privately Held; 1-10 employees; Marketing and Advertising industry)
July 2007 — October 2007 (4 months)
Worked with Adam to help create and implement sales tactics for MRA.
(Sole Proprietorship; 1-10 employees; Computer Games industry)
August 2006 — August 2007 (1 year 1 month)
Primary Accomplishments
Acquisition of core talent
Mentored with Industry leaders to get better understanding of industry rules, procedures, and guidelines
Built relationship with other studios for future projects
Negotiated Contracts ( between team members and publishers)
Provided team with collaboration tools ( SVN, ActiveCollab, ThinkAtture)
Created a working beta of our first game!
Job Responsibilities
Team Manager - Track all changes to the code base, follow up on tasks assign to each team member through completion. Hired and released members from contracts.
Sr Project Manager – I oversee all projects and make decisions on the direction of each. Also assigning schedules and resources to each project
(Computer Hardware industry)
2006 — 2006 (less than a year)
(Privately Held; Computer Hardware industry)
2001 — 2003 (2 years)
Primary Accomplishments
Shipped 5 software titles
Created Automated mated test suite which saved 10 man hours each test iteration
Job Responsibilities
Responsible for generating detailed test plans, training users to properly conduct testing, review newly created test plans, and participate in team planning for QA testing based on RCDs published by Development.
Automated a suite of acceptance testing scripts using QA RUN by Compuware
Successfully set up Norton Anti virus CE and Ghost Enterprise Servers, built desktop systems, installed software, configured and maintained images for QA lab.
(Computer Hardware industry)
2002 — 2002 (less than a year)
Primary Accomplishments
Created an entire test plan for the full product. This test plan was adopted company wide and sent overseas to be used in other titles as well as the flagship product.
Created new reports that managers through out the organization used for product health status ( how many bugs vs features fix/implemented)
Shipped 1 MMO title (Shadowbane)
Created Automated mated test suite that was used to stress the server and graphic engine.
Created a PERL script to capture server crashes and build automated reports
Job Responsibilities
Responsible for testing all GUI features in game as well as every feature in the game ( since they had no test plans in place I created it)
Managed a subset of the team through my test plans and reporting. The French test team had to report to me any issues found in through use of my test plans.
Test over all features in the game.
Create test plans for server strength and features.
IGDA - SIG Austin