Regional Desktop Support Technician at Atkins
Birmingham, United Kingdom
- Current
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- Regional Desktop Support Technician at Atkins
- Past
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- PC Installation Engineer at Heart of England NHS Trust
- Corporate Pension Support Consultant at Friends Provident
- Customer Service Representative at Norwich Union
- Education
-
- City of Norwich Sixth Form
- Hethersett High School
- Connections
-
16
connections
- Industry
- Computer Hardware
- Websites
Dominic Barnes’s Summary
A well rounded support technician with experience of Windows XP, Vista, and 7, Server 2003 and 2008, as well as Mac OS X.
Able to quickly grasp new technologies and always eager to learn more and gain a better understanding.
Reliable, enthusiastic, always willing to take on new responsibilities, as well as taking initiative.
Dominic Barnes’s Specialties:
CompTIA A+ IT Technician qualification
CompTIA Network+ Technician
Dominic Barnes’s Experience
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Regional Desktop Support Technician
Atkins
(Public Company; ATK.L; Construction industry)
September 2008 — Present (1 year 3 months)
• 2nd-line Technical Support
• PC and laptop imaging and deployment
• Windows Mobile and Apple iPhone deployment and support
• Windows XP and Office software support
• Network Infrastructure maintenance and support -
PC Installation Engineer
Heart of England NHS Trust
(Government Agency; Hospital & Health Care industry)
May 2008 — September 2008 (5 months)
• Installation of network PC's and laptops,
• Imaging and configuring stock PC's using LanDesk and Symantec Ghost,
• Software Installation,
• Upgrades to existing hardware,
• Auditing and Stock Management. -
Corporate Pension Support Consultant
Friends Provident
(Public Company; Financial Services industry)
July 2006 — May 2008 (1 year 11 months)
• Support Consultant to Corporate Pension Sales Consultant.
• Scheme Portfolio Management
• Proactive Contact with clients
• Scheme installation management
• Ongoing support to clients
• Telephone Training of online administration systems -
Customer Service Representative
Norwich Union
(Public Company; 10,001 or more employees; AV; Financial Services industry)
August 2003 — June 2006 (2 years 11 months)
Scheme Administration
New Scheme Installation
Product Testing and Documentation
Dominic Barnes’s Education
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City of Norwich Sixth Form
Maths, Physics, Computer Studies 2000 — 2002
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Hethersett High School
1996 — 2000
Additional Information
Dominic Barnes’s Websites:
Dominic Barnes’s Interests:
Apple, Bass Guitar, personal productivity, Photography, Mac OS X,
Dominic Barnes’s Groups:
Midland Mac User Group
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Birmingham Bloggers -
Birmingham Twitter-ers
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Midland Mac User Group -
Brummies
Dominic Barnes’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- reference requests
- getting back in touch
