Operations architect / program manager - web application products, services and support
Greater Boston Area
- Past
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- Principal Solutions Architect / Technical Lead, Professional Services at Akamai Technologies
- Senior Solutions Architect, Professional Services at Akamai Technologies
- Consultant, Integration Services at Akamai Technologies
- Education
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- Bentley College - Elkin B. McCallum Graduate School of Business
- California State University-Fullerton - College of Business and Economics
- Recommended
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1 person has recommended Dmitry - Connections
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134
connections
- Industry
- Internet
- Websites
Dmitry Belakhov’s Summary
I am an operations architect / program manager with a professional services background. I have particular expertise in the area of web application solutions, products, service and support operations, with 500+ projects and wide knowledge of web application delivery/acceleration, Internet technologies, product/application supportability, development and rollout of operational methodologies and processes.
I am highly motivated by making things work, improving them, and bringing order, clarity, effectiveness and efficiency into my work. I love seeing and creating solutions and processes that are needed, are simple and effective, are a joy to use and support, and are well documented. The overall guiding approach in my work is to methodically create well-functioning environments/systems for current goals and needs, improve them until diminishing returns or higher priorities, and free resources for focus on new goals.
I am both creative and methodical in the analysis of problems and identifying solution options, and an idealist and consciously pragmatic in their prioritization, development and implementation in the face of fixed constraints and overriding priorities.
I have strong technical knowledge and aptitude, combined with interest and understanding of business contexts and customer (user) needs. I am mindful of not re-inventing wheels and creating solutions without a purpose. At the same, I am thorough and develop my own methodologies and operational processes where necessary.
I am open-minded, comfortable in diverse environments and across organizational levels, and bring with me a sense of humour (where appropriate). Others regularly seek me for guidance on the right direction and as a (quotes) voice of reason, calm and credibility and a person to bring order to chaos.
( My full downloadable resume is also published at www.belakhov.com/resume-detailed.html )
Dmitry Belakhov’s Specialties:
* Internet architecture, technologies, applications. Web application delivery, performance and management. Solution architecture and implementation.
* Definition of operational methodologies, processes, scope. Standardization and operational efficiency. Alignment of organizational functions and processes. Organization of information into clear, coherent structures.
* Product supportability, usability, service operations, rollout. Design specification, prioritization and validation.
Dmitry Belakhov’s Experience
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Principal Solutions Architect / Technical Lead, Professional Services
Akamai Technologies
(Public Company; 1001-5000 employees; AKAM; Internet industry)
April 2006 — January 2008 (1 year 10 months)
Defined and ensured product supportability requirements of the 100-person Professional Services group, comprising Solutions Architects and Engineers, Technical Project Managers, Enterprise Consultants and responsible for implementation of 50+ solutions for 2000+ customers with nearly 50% annual revenue growth. Role established to support revenue growth by controlling support costs. During this period, Akamai's revenue rose from $283m in 2005 to $636m in 2007.
Created internal and customer implementation processes and documentation for core products of the product portfolio.
You can find details of this position at http://www.belakhov.com/resume-detailed.html -
Senior Solutions Architect, Professional Services
Akamai Technologies
(Public Company; Internet industry)
October 2004 — March 2006 (1 year 6 months)
Performed over 500 implementation projects for web application and content delivery solutions in the capacity of a solution architect, solution engineer, technical project manager - more implementations than any consultant in company's 10-year history.
Example of project:
http://www.networkworld.com/news/2002/0819carrier.html
Developed and rolled out the methodology and operations of the standard implementation service for high-quality, efficient, self-funding solution implementation support, used for most customer implementations.
3-time nominee for Titan's club (2003, 2004, 2005), an annual award for outstanding contribution to sales and customer loyalty.
You can find details of this position at http://www.belakhov.com/resume-detailed.html -
Consultant, Integration Services
Akamai Technologies
(Public Company; Internet industry)
November 2000 — October 2004 (4 years)
Dmitry Belakhov’s Education
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Bentley College - Elkin B. McCallum Graduate School of Business
MBA, General Management
- Activities and Societies:
- Graduate Association of Management - VP of Communications
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California State University-Fullerton - College of Business and Economics
BA, International Management; French Minor
Graduated with honors
- Activities and Societies:
- French Club - President, Treasurer
Additional Information
Dmitry Belakhov’s Websites:
Dmitry Belakhov’s Interests:
Current events, technology, history, cultures
Dmitry Belakhov’s Groups:
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Bentley Alumni member -
CDN Industry member -
Online Advertising Professionals member -
Russian connection member
Dmitry Belakhov’s Contact Settings
Interested In:
- career opportunities
- expertise requests
- reference requests
- getting back in touch
