Director / Manager / Systems Designer for startups to fortune 500 companies
Greater Seattle Area
- Current
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- Manager, Operations at Nokia
- Co-owner / Founder at PreGameLobby
- Past
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- Manager, Operations at Twango
- Director of IT Operations at Mercent Corperation
- Senior Systems Consultant at Mercent Corporation
- Director, IT at GiftCertificates.com
- Manager, IT at vJungle
- Sr. System Engineer at Microsoft
- System Administrator at Boeing
- Recommended
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- Industry
- Information Technology and Services
- Websites
David Miller’s Summary
Over 20 years total progressive IT experience working in both large structured environments and small internet startups. The last several years, I have specialized in architecting infrastructures for websites allowing for maximum uptime, high security and reasonable costs. This also includes architecting and designing office networks to give flexibility while staying within or under budget. I’m experienced in many technologies such as VoIP, co-location datacenters, MLPS, load-balancers and large storage systems. I have maintained and created many vendor relationships, balancing providers, company needs and cost benefits. Security has been a significant focus in my career as I believe it is the biggest challenge facing IT managers. I have participated in information security groups such as Pacific Northwest CISO forum and Agora.
David Miller’s Specialties:
Architecting an infrastructure for websites and corporations, Security polices and design, IT/OPS budgeting, IT/OPS management, Planning IT projects, Managing co-location operations, Network & Systems Security, Business Impact Analysis, Regulatory Adherence, Data Integrity/Recovery, Disaster Recovery Planning, Cost Benefits Analysis
David Miller’s Experience
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Manager, Operations
Nokia
(Public Company; NOK; Telecommunications industry)
July 2007 — Present (2 years 1 month)
* Managed production operations for share.ovi.com with three employees. This included a co-located environment with 600TB of storage and 50+ servers. Prepared and managed a $1+ million OPS budget and $2+ million annual capital budget.
* Was a member of several steering committees and projects to drive standards in Nokia services around Storage, Monitoring, Capacity Planning and Datacenter Location Planning.
* Designed a scalable network and server architecture that could support a rapidly growing member base while maintaining a 99.9+% uptime requirement.
* Managed all day-to-day operations and maintenance of an environment made up of Windows Server 2003, Linux (Ubuntu, Centos), Glassfish, Hadoop, MySQL, MSSQL, IIS, Apache, Fortinet Firewalls, Load-balancing hardware (BIG/IP), Cisco switches, Exanet/IBM Storage -
Co-owner / Founder
PreGameLobby
(Privately Held; 1-10 employees; Computer Games industry)
September 2006 — Present (2 years 11 months)
PreGameLobby is a safe-haven for mature gamers (over 21) of all types. Whether you're a hardcore, take-no-prisoners gamer or just a mild-mannered meat-shield, as long as you can be mature, PGL is the place for you. If you just want to have fun and hang out with a great group of gamers, stop by.
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Manager, Operations
Twango
(Privately Held; Computer Software industry)
July 2006 — July 2007 (1 year 1 month)
Nokia acquires Twango
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* Manage all IT functions for an ASP Startup company with 12 employees and a co-location datacenter facility. This included negotiated pricing, planned and moved to a new datacenter facility. This was a self funded startup that required tight controls on spending.
* Designed and implemented the network architecture for a new co-lo datacenter. Maintained high availability even with single points of failure by using machine redundancy.
* Managing day-to-day operations and maintenance of an environment made up of IIS, SQL, load-balancing hardware (Array Networks), Cisco switches, Microsoft Operations Manager and Windows XP workstations. -
Director of IT Operations
Mercent Corperation
(Internet industry)
September 2005 — July 2006 (11 months)
* Managed all IT functions for an ASP Startup company with 20 employees and a co-location datacenter facility. Prepared, tracked and managed IT budget. Managed and mentored an IT professional.
* Worked on obtaining PCI certification for the company.
* Maintained highest uptime standards.
* Managed all day-to-day operations and maintenance of an environment made up of IIS, SQL, MS DNS, WINS, Exchange, load-balancing hardware (BIG/IP), Cisco switches, Routers, SIP (MS), Microsoft Operations Manager and Windows XP workstations. -
Senior Systems Consultant
Mercent Corporation
(Privately Held; 11-50 employees; Internet industry)
July 2005 — September 2005 (3 months)
* Validated design and built out a co-location hosted ASP solution for a startup.
* Mentored fellow IT professional. -
Director, IT
GiftCertificates.com
(Privately Held; Internet industry)
December 2001 — June 2005 (3 years 7 months)
* Managed all IT functions for a $100 million revenue company with 130 employees in two primary locations with a co-location datacenter facility. Prepared and managed a $1.5 million IT budget and a $750,000 annual capital budget. I managed four IT Professionals in two locations.
* Reduced IT, telecomm and data costs by over $1 million (60%) in a three year period by exiting or renegotiating all uneconomic agreements, redesigning network architecture and selectively upgrading network equipment. Worked with hardware and software vendors to line up evaluation equipment, troubleshoot problems and negotiate pricing.
* Upgraded and improved datacenter performance which included new network architecture to support the 80% growth in volume over three years. This in combination with trapping errors for development raised availability from 96% to 99.8%.
* Designed and implemented the network architecture for new corporate office space, implementing many new technologies such as voice over IP and Gigabit to Desktop. Implemented an MPLS mesh network connecting the corporate offices, datacenter and partners.
* Acting Information Security Officer roll which included: Arranged third party security audits, answered and prepared documents for auditors and represented the company at information security forums and conferences. Insured that all security best practices are followed and started the creation of audit processes to insure SOX compliance.
* Managed all day-to-day operations and maintenance of an environment made up of Coldfusion, JRun, IIS, SQL, MS DNS, WINS, Exchange, load-balancing hardware (BIG/IP), Cisco switches, Routers, VPN, Wireless and Windows XP workstations.
* Implemented the IT piece of a complete disaster recovery / business continuance plan.
* Moved datacenter in 2002 and 2004 with minimum downtime. -
Manager, IT
vJungle
(Privately Held; Internet industry)
September 1999 — December 2001 (2 years 4 months)
* Managed all IT functions for a company with 110 employees in two primary locations (one in Mumbai, India) with a co-location datacenter facility. Prepared and managed the IT budget of $500,000. Managed a system administrator and a DBA.
* Presented IT architecture and structure to investors and distribution partners.
* Worked with vendors to line up evaluation equipment, troubleshoot problems and arrange pricing.
* Designed and managed Windows 2000 deployment for the datacenter. -
Sr. System Engineer
Microsoft
(Public Company; 10,001 or more employees; Computer Software industry)
June 1997 — August 1999 (2 years 3 months)
* Performed third tier support for Microsoft.com web sites including support, office update and windows update.
* Managed six Microsoft.com help desk employees and two systems engineers. -
System Administrator
Boeing
(Public Company; 10,001 or more employees; Aviation & Aerospace industry)
October 1988 — June 1997 (8 years 9 months)
* Performed third tier support for Windows NT and performed all support for the WINS environment.
* Supported the central system administration group intranet web server.
* Helped with the establishment of all production standards for file and print servers.
Additional Information
David Miller’s Websites:
David Miller’s Interests:
Computers, Home Theater
