Customer Service Representative at HSBC
British Columbia, Canada
Customer Service Representative at HSBC
British Columbia, Canada
Office administration and customer service with nearly two and a half years work experience as on-site manager, customer service representative and office clerk at self storage facility with proven knowledge and experience of accounts receivable management, telephone system operation, night deposit book preparation, cash control and asset management, as well as storage unit and Uhaul moving equipment leasing
(Warehousing industry)
May 2004 — December 2006 (2 years 8 months)
On-site office administrator tasked with overseeing the office, answering multiple-line telephone system in a prompt and courteous manner, accepting payments from both personal and commercial storage locker customers, leasing storage lockers, moving tenants out of the computer system upon customer notification of vacancy, assisting with accounts receivable management as necessary, preparing night deposit, balancing multiple cash drawers, making both local (in-town) and one-way truck and trailer reservations through online web-based process, renting Uhaul equipment, and various custodial or janitorial duties
High School Diploma , September 1996 — June 2001
knowledge acquisition, new technology, reading a good book, reading newspapers, surfing the Internet, watching television, walking the dog