Daniel Luke

Current

• Senior IP Engineer at NTT America

Past

• Head Programmer at Voyager.net/CoreComm
• Technical Support Supervisor at Voyager.net

Education

• Michigan State University
• Grand Rapids Christian High School

Recommended

3 people have recommended Daniel

Connections

91 connections

Industry

Internet

Websites

• My Company
• My Blog

Daniel Luke’s Summary

Application developer, Systems Administrator, and occasional Database Administrator specializing in web-applications. Particularly adept at improving or replacing legacy systems to meet new and evolving business requirements. Interested in a wide variety of technologies with a passion for Apple Inc. (and Mac OS X) and unix-llike systems.

Daniel Luke’s Specialties:

Perl, database design, web applications, oracle, postgresql

Daniel Luke’s Experience

• Senior IP Engineer

  NTT America

  (Public Company; Internet industry)

  2001 — Present (7 years)

  Responsible for development and maintenance of various internal and external systems including the Verio IP Address Registry (email, whois, rwhois, and web interfaces) and our internal customer tracking system.

• Head Programmer

  Voyager.net/CoreComm

  (Public Company; COMM; Internet industry)

  1999 — 2000 (1 year)

  Daily duties included perl CGI programming for the customer care and billing system along with creation and maintenance of a custom system for tracking call-center statistics on a per-agent basis. Additional duties include custom reporting for different departments (business sales, marketing, customer service/new sales), general Oracle DBA work, and system administration for the 10+ billing systems.

• Technical Support Supervisor

  Voyager.net

  (Internet industry)

  1998 — 1999 (1 year)

  Oversaw a group of fifty dial-up technical support representatives. Duties included handling difficult calls (and helping representatives resolve difficult issues), alerting the Network Staff of network outages, and helping to diagnose and fix Network issues. Additional responsibilities included employee reviews, training, and disciplinary action.

Daniel Luke’s Education

• Michigan State University

  Computer Science 1998 — 2000

  Activities and Societies:

  Honors College

• Grand Rapids Christian High School

  1994 — 1998

  Activities and Societies:

  Symphonic Band, Chamber Chorale, Full Orchestra, Improv Team, Swim Team, Grand Rapids City-Wide High School Student Council

Additional Information

Daniel Luke’s Websites:

• My Company
• My Blog

Daniel Luke’s Interests:

fencing, piano, reading

Daniel Luke’s Groups:

Great Lakes Sword Club

Daniel Luke’s Honors:

Grand Rapids Foundation Excellence in Education Award
Employee of the Month, first month working at Voyager.net (1998)

Daniel Luke’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch