Daniel Marcus

Privately Held; 11-50 employees; Computer Software industry

November 2010 – August 2011 (10 months)

Managed all infrastructure and IT operations for a SaaS video content management and monetization platform. Drove infrastructure migration and consolidation projects. Responsible for availability, performance, and scalability.

• Planned and led migration, rationalization, and consolidation of production systems
• Created and executed environment strategy, combining conventional colo, virtualization, and public cloud
• Improved change control and software release processes to reduce production defects and enhance stability
• Proactively identified and mitigated operational risks
• Planned and managed operations budget, including cost-benefit analyses of infrastructure alternatives

Privately Held; 11-50 employees; Internet industry

February 2007 – June 2010 (3 years 5 months)

Managed all technical operations for an industry-leading SaaS online video platform provider. Accountable for infrastructure availability, scalability, and performance. Collaborated with CEO and other department heads on technology and business strategy.

• Designed, built, and managed video ingestion, encoding delivery and analytics platform infrastructure, including production, staging, and development environments, monitoring/alerting infrastructure, and CDN integration
• Scaled platform through 1000X traffic growth in three years with no performance degradation
• Achieved 100% availability for two years running
• Created and managed change management protocol
• Managed $1.2M annual operations budget
• Managed cloud infrastructure (second tier storage and elastic load generators)
• Managed vendor ecosystem: identified technology acquisition requirements, drove RFPs and RFQs, negotiated contracts, managed day-to-day service delivery and SLAs
• Designed low cost, HA storage subsystem for rapidly growing rich media repository (> 20 TB)
• Championed Agile development practices and served as Scrum Master for the development team, managing backlog, burndown, daily scrum, and stakeholder communications
• Drove Level 2 incident and problem resolution

Public Company; 10,001+ employees; JPM; Financial Services industry

February 2003 – February 2007 (4 years 1 month)

Program and project manager for multiple infrastructure and application architecture initiatives

• Technical program manager for shared web application and database hosting platforms. Created service delivery model and chargeback protocol. Implemented multiple pre-production environments and entry/exit criteria for configuration items. Introduced Agile integration and build practices. Implemented off-site DR environment. Managed team of 7 (2 directs and 5 matrixed specialists in Support, QA, Networking, DBA). Managed $1.5M budget. Achieved > $2M annually in hard savings via server decommission and rationalization
• Led a team of 8 matrixed technology specialists in the development of a SDLC for WaMu technology projects, migrating legacy waterfall to a RUP variant
• Drove the Enterprise-wide SDLC component of SOX compliance activities
• Managed technology vendors: conducted due diligence for engagement, authored RFPs, managed SLAs, led “tiger teams” for incident and problem resolution
• Published Java coding standards and led code and architecture reviews

Public Company; 201-500 employees; LBRT; Computer Software industry

February 2002 – January 2003 (1 year)

Lead technology manager for APAC professional services team for a digital television software provider.

• Collaborated with Sales, Product, and Engineering teams to create regional solutions centered around Liberate server products
• Principal architect for Music-on-Demand application integrating content delivery with billing, asset management, and digital rights management services and a digital set-top-box client
• Managed offshore team (PM, architect, developers, interaction designers) for design and implementation of a next-generation set-top box program guide

March 2001 – December 2001 (10 months)

Responsible for technology strategy and service delivery for a 120-person application management firm

• Managed project managers and solution architects for client onboarding and ongoing support. Customers included Visa, Penske, A&E Television
• Created technology-specific service offerings (WebLogic, BroadVision, Interwoven)
• Led technical due diligence for acquisition targets
• Enhanced and refined Aptegrity's application monitoring, management, and optimization solutions

December 1999 – March 2001 (1 year 4 months)

Co-founded a speech recognition application middleware company

• Created the technology vision, core product architecture, strategy, and business plan
• Hired and led a team of 20; managed engineering, product, and human factors managers
• Raised $4M seed and Series A venture financing
• Managed budget, roadmap, and board reporting
• Managed technology vendor lifecycle: selection, integration, operation
• Executed successful merger

Public Company; 1001-5000 employees; XPDR; Information Technology and Services industry

October 1997 – January 2000 (2 years 4 months)

Managed web technology projects for Global 2000 clients, leading teams of project managers, architects, business analysts, and engineers through the full application development lifecycle

• Led geographically dispersed teams of PM’s and developers in Perth, San Francisco, and London to build a digital rights management system and e-commerce infrastructure for Internet-enabled digital media distribution for MoDe, a UK client
• Managed the implementation of an enterprise knowledge management system for Cadence’s global sales organization
• Managed a team of architects and developers to build an e-commerce solution for Wyle Electronics
• Designed and implemented the Tentative Rulings subsystem and a persistence object model for GUI data collection elements for DOMAIN, Alameda County’s award-winning court case management system
• Developed in-house training material and led classes in OOA&D, Forte WebEnterprise, and BroadVision.

Government Agency; 5001-10,000 employees; Research industry

December 1988 – October 1997 (8 years 11 months)

Designed and implemented large-scale scientific computing solutions for USDOE “Grand Challenge” problems

• Developed algorithms for simulating stratified flow, achieving unprecedented resolution of fluid interfaces
• Author of HYPERCLAW, a C++ framework for solving systems of conservation laws on nested hierarchies of logically rectangular grids, increasing computational efficiency by >300%

Educational Institution; 51-200 employees; Research industry

August 1991 – December 1991 (5 months)

Developed computational techniques for simulation, visualization, and statistical description of turbulence