Business Analyst/Test Manager at Documetric
Leeds, United Kingdom
- Current
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- Business Analyst/Test Manager at Documetric
- Past
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- Forms Development Manager at Trigold
- Case Manager Team Leader at enact
- Case Manager Team Leader at Addleshaw Goddard
- Information Officer at Addleshaw Goddard
- Education
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- Leeds Metropolitan University
- University of Leeds
- Recommended
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6 people have recommended Dave - Connections
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75
connections
- Industry
- Information Technology and Services
- Websites
Dave Graham’s Summary
Information and project management professional with over 15 years' experience in the legal and financial markets. Extensive experience in project management including risk and stakeholder management. I also have workflow development and business analysis experience.
Currently working as a business analyst/test manager for Documetric, a technology led Business Process Outsource provider
Experience of the full project life-cycle from initial pre-sales work through to requirement gathering, specification design, development and testing of the proposed solutions. Co-ordinated testing internally and in liaison with external clients.
Dave Graham’s Specialties:
project management, business analysis, web technologies including XML/XSLT/XSD, Javascript, PHP.
Dave Graham’s Experience
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Business Analyst/Test Manager
Documetric
(Information Technology and Services industry)
September 2009 — Present (3 months)
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Forms Development Manager
Trigold
(Privately Held; Information Technology and Services industry)
June 2006 — September 2009 (3 years 4 months)
The Forms Development Team replicate lender clients’ mortgage application forms as an integral part of the Trigold 'Prospector' mortgage sourcing software system. Forms vary from simple data collection through to complex logic-based forms with extensive client branding and XML integrations with lender client back office systems.
Key responsibilities:
• Line management of the Forms Development Team, reporting to Head of IT
• Provide first point of contact for lender clients within Trigold
• Visit lender clients across the UK to pitch and tender for projects, along with ongoing liaison to support and improve application forms
• Co-ordinate multiple concurrent forms projects using MS Project, schedule work to client and internal deadlines and agree project prioritisation with clients and account managers
• Update senior management and account managers of project progress
• Produce detailed project requirement specifications and project plans, both internally and for lender clients
• Control project budgets, produce cost models and analysis, and liaise with accounts over invoicing
• Build application forms and XML integrations to lender websites
• Co-ordinate and conduct comprehensive testing of application forms, both internally and in conjunction with lender clients
• Provide management information reports to external clients and management
• Consult on code changes and process enhancements internally
• Design and implement effective procedures for the forms development process
• Maintain internal wiki on forms and support procedures
• Point of contact for support requests through central helpdesk
• Deliver business improvements to existing processes and procedures -
Case Manager Team Leader
enact
(Information Technology and Services industry)
December 2004 — June 2006 (1 year 7 months)
Design and implementation of workflow solutions for volume convenancing firm, including document precedent/forms development. Management of change request process from initial concept discussions and requirements gathering through to delivery and testing of final solution. Training and coaching of team and other users of the systems.
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Case Manager Team Leader
Addleshaw Goddard
(Partnership; Law Practice industry)
1993 — 2000 (7 years )
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Information Officer
Addleshaw Goddard
(Partnership; Law Practice industry)
1994 — 1998 (4 years )
Extensive legal and company research, provision of on-demand query service for staff. Development and production of a daily press monitoring service. Identifying and sourcing key reserach tools.
Dave Graham’s Education
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Leeds Metropolitan University
PgDip , Information Studies , 1993 — 1994
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University of Leeds
1989 — 1992
Additional Information
Dave Graham’s Websites:
Dave Graham’s Interests:
photography, writing, web technologies, juggling
Dave Graham’s Groups:
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Legal IT Network -
SitePoint -
IT Professionals - Northwest UK -
IT Professionals - Yorkshire - UK
Dave Graham’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- reference requests
- getting back in touch
