PC Support Technician at City of Idaho Falls
Pocatello, Idaho Area
PC Support Technician at City of Idaho Falls
Pocatello, Idaho Area
Skilled with numerous operating systems, software, hardware, networking, and programming languages
Experienced with networking hardware and management, including ShoreTel and Cisco hardware
Knowledgeable in planning, maintaining, and managing Windows networks and IP Phones
Certified PC Technician with experience in computer troubleshooting and support
Quickly acquires knowledge in new technologies while maintaining effectiveness in various environments
Continually seeks improvements to system configuration and maintenance processes
Establishes effective relationships with colleagues to create teamwork and promote cross information exchange
OS: Windows Vista/XP/2000/9x, Server 2008/2003/2000, SLED, openSUSE, Ubuntu, Fedora
Software: Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Visio (2007 and below), Visual Studio 2008/2005/6.0, Virtual PC, Lotus Notes and Domino 8.x/7.x, Ghost 11/10/9/2003, VMWare, McAfee Enterprise 8.x
Networking: TCP, UDP, IP, DNS, DHCP, WINS, VPN, SSH, HTTP, FTP, POP3, SMTP, ARP, RARP, IGRP, EIGRP, RIP, OSPF
Programming: C++, C#, Java, VB 2008,2005,.NET,6.0, HTML, XHTML, PHP, CGI, JavaScript
(Information Technology and Services industry)
May 2007 — Present (2 years 8 months)
(Privately Held; 1-10 employees; Consumer Electronics industry)
November 2004 — April 2006 (1 year 6 months)
(Privately Held; 501-1000 employees; Entertainment industry)
January 2002 — October 2002 (10 months)
AAS , Computer Networking Technologies , 2006 — 2008
Anything with circuitry.
Student Senate (Business Office Technologies)
Student Represntative with Advisory Commitee to Technology (EITC)
1st Place in Microsoft Network Administration (Idaho State BPA)
1st Place in Network Design Team (Idaho State BPA)
2nd Place in PC Servicing and Troubleshooting (Idaho State BPA)