Finance IT Support Analyst and Service Delivery Manager at UBS Investment Bank
Zürich Area, Switzerland
Finance IT Support Analyst and Service Delivery Manager at UBS Investment Bank
Zürich Area, Switzerland
IT System analyst with 12 years of professional experience in large enterprise environments, out of which 8 years in Swiss financial sector.
Client-oriented and results-driven. Capable of working in dynamic environment, under aggressive timelines and keeping tight schedule.
Unix (Linux, Solaris), Batch Processing, Oracle (DBA/Analyst), Informatica PowerCenter, Autosys, Job Scheduling, Workload Automation, Business Objects, Management Information Systems (MIS), SAP R/3, SAP BW, SQL, ITIL v3 Certification, SOA, Remedy, ECM, DMS, Web, HTML, PHP, CSS, Open Text Livelink, Lotus Domino/Notes, Dreamweaver, Apache, MS IIS, FORTRAN
(Public Company; UBS; Investment Banking industry)
November 2006 — Present (2 years 9 months)
IT Service Management and Production Support (Global and Swiss Secure) - UBS Global General Ledger Batch Processing; Regional Regulatory and Statutory and Global Capital and Treasury Financial Reporting; Nostro Accounts Position Keeping and PnL Batch Processing; MIS - Fixed Income/Equities/Client Management and Revenue Reporting; Unix File Transfer Gateways (Global and Swiss Secure); SOX/MORCS; Internal Auditing Coordinator; Release Mgmt (Swis Secure Zone); Deputy Zürich Regional Head Finance IT Production;
Keywords: RH Enterprise Linux 3; Solaris 8, Solaris 10; Oracle 9i; Informatica Power Center 8.1.1, AutoSys Job Management 4.0, Business Objects 6.5 / Web Intelligence 6.5, Sybase ASE 12.5, SAP R/3, SAP Business Warehouse, Remedy Action Request System 6
(Public Company; UBS; Financial Services industry)
June 2006 — October 2006 (5 months)
Implementation of the new DocWeb (the Document Management System of UBS AG) Architecture: Testing, Scripting, Unix Packaging, Open Text Livelink customizing, Technical Documentation and Instructions; Implementation of a custom DocWeb Monitoring Solution: Design, Scripting, Rollout and Documentation; Support of DocWeb Livelink LiveReports and complex incidents, problems and requests of the end users.
Keywords: Open Text Livelink 9.5. SP1; Solaris 8; Oracle 10.1.0.4
(Accounting industry)
August 2005 — May 2006 (10 months)
Freelance contract. Case study, engineering and delivery of the Document Management System based on Open Text Livelink, Sun Solaris, Oracle and Windows 2000. Workflow engineering. Live-Reports development. Migration of the phased out File server solution to the new DMS. User and support staff training.
(Privately Held; Insurance industry)
August 2001 — July 2005 (4 years)
Responsible for Winterthur Life and Pension’s DMS „Lifelink“ (08.2001-07.2005) based on Open Text Livelink and Winterthur Insurance’s DMS/ECM “WGRIntra” based on Lotus Notes/Domino (05.2003-07-2005). Production support, Incident and Problem
Management, Release Management, Business Continuity Management;
Keywords: Document Management, Internet, Enterprise Search
Technologies: Open Text Livelink 9.0SP1, Sun Solaris 8, Oracle 9i, Windows 2000 Advanced Server, MS IIS 5.0, Lotus Domino/Notes 6.5, Lotus Domino.Doc, Lotus Aptrix
(Information Technology and Services industry)
February 2001 — June 2001 (5 months)
Analysis, concept und design of customer web projects ; Web Development (HTML, CSS, ASP, Dreamweaver); Analysis und DB-development for customer web projects; Web Hosting System Administration und Server Management.
Project Successes: Online Room Reservation System for a client in Zürich; Business to Customer (B2C) Portal for a client in Volketswil; Online Recruiting Platform for an IT-Recruitment agency in Wetzikon; Online ordering system for a pizza-delivery
service in Wetzikon.
Keywords: HTML, ASP, CSS; Macromedia Dreamweaver/UltraDev; Allaire ColdFusion Studio; RH Linux / Sun Cobalt RaQ XTR, Sun Cobalt RaQ 4; Windows NT Server; MS IIS 4; Apache; IIS 4 MS Access, MS SQL 7; MySQL
(Automotive industry)
September 1997 — January 2001 (3 years 5 months)
Development and Support of Departmental Public Internet Site, Intranet Portal and Document Management System; Support and Operations of Unix Infrastructure - Prod/UAT/Test/Dev; Messaging
Keywords: HTML, ASP, CSS; ColdFusion; Macromedia Dreamweaver; Lotus Notes 4; Unix (SGI Irix 6.5, Red Hat Linux 5.0 Hurricane), Shell Scripting; Windows NT Server, IIS 4; MS Exchange 5.5; MS SQL 7
(Mechanical or Industrial Engineering industry)
November 1993 — August 1997 (3 years 10 months)
IT Engineering, Delivery and Support of the CAD/CAM/CAE/FEA Infrastructure.
Keywords: Pro/ENGINEER 12.0-15.0 / Unix (SGI IRIX 5.0)
AutoCAD R12-R13 and CNC Mastercam X (Windows NT 3.51-4.0)
Finite Elements Analysis Custom-tailored Solution (Unix/SGI-IRIX 5.0/FORTRAN 77
Dipl.-Ing TU / M.Sc. , Mechanical Engineering , 1989 — 1997
Dept. of Applied Mechanics and Automatic Control Engineering
Thesis: Industrial Robots in Gas-Metal Arc Welding (MIG/MAG)
High School , 1985 — 1989
Magna Cum Laude
Heraldry, Orders of Knighthood and of Merit, Archontology, Sigillography (Sphragistics), Vexillology, Insignia, Nobility, Rotary International
Cavaliere di Merito di Honore, Constantinian Order (Hispanic Branch), 2005
http://www.constantinianorder.org
Honorary Fellowship, Society of Heraldic Arts (England), 1996
http://www.heraldic-arts.com
Honorary Fellowship, Slovak Genealogical-Heraldic Society, 1995
http://www.genealogy-heraldry.sk