
Senior Manager - I&M Analytics and Program Management at Blue Shield of California
Sacramento, California Area

Senior Manager - I&M Analytics and Program Management at Blue Shield of California
Sacramento, California Area
A creative and innovative Business Professional with extensive people, process, project and change management experience in a variety of environments. Proven ability to bring cross-functional teams to a high level of performance through a collaborative approach. Thirteen (13) years of experience and progressive responsibility in health care and computer manufacturing industries. Cross-divisional experience in project leadership including acquisitions, major technology initiatives, business process re-engineering programs and new product launches. Focuses on achieving value by using innovative and fresh approaches to business problems. Believes balance between building effective processes, developing strong team talent and efficient project execution leads to business success. Develops and instructs on project leadership topics via mentoring sessions, classes, workshops and podcasts.
project management, business analysis, data analysis, mergers and acquisitions, SDLC, systems development, training, mentoring, process re-engineering, ISO9001
(Non-Profit; 5001-10,000 employees; Insurance industry)
December 2008 — Present (8 months)
(Non-Profit; 1001-5000 employees; Insurance industry)
March 2002 — December 2008 (6 years 10 months)
Responsible for the successful implementation of high-profile, cross-divisional projects which positively contributes to company profitability and growth. Leads projects as an agent of change, inspiring others towards a shared project vision that aligns with corporate goals and is an ambassador of VSP’s values. Responsible for project leadership, delivery of business value intended, effective project management execution with high team and executive engagement.
(Broadcast Media industry)
May 2006 — May 2008 (2 years 1 month)
Project Management is all about controlling the chaos in projects. And this podcast is dedicated to helping you succeed in managing projects in the real world. If you are a seasoned practitioner of project management, manage projects as a part of your “real job” or just thinking about hopping into the exciting world of project management, this podcast is for you!
Hosted by Dina Henry Scott, PMP, the podcast will cover the highlights of popular project management methodologies and how best to apply them, leadership topics, review interesting and useful project management books, conduct fascinating interviews with incredibly bright and successful people in the project management field and have fun at the same time. Contrary to popular belief, project management is not for the geeky and mundane. Well, geeky maybe.
(Non-Profit; 1001-5000 employees; Insurance industry)
August 2000 — March 2002 (1 year 8 months)
Managed team of seven business analysts and project managers responsible for coordinating and providing production system and process support as well as project support within Claim Services organization. Exercised sound management practices and supported a productive team environment. Performed human resources management functions such as recruiting, developing key job accountabilities, evaluating performance, administering compensation and rewards, developing team member skills and resolving conflicts.
(Public Company; 10,001 or more employees; AAPL; Computer Hardware industry)
June 2000 — August 2000 (3 months)
Recruited to provide information systems support to Manufacturing and Distribution departments. Lead a team of four information technology support staff and was responsible for providing reporting and systems support in an SAP environment.
(Non-Profit; 1001-5000 employees; Insurance industry)
January 2000 — June 2000 (6 months)
Lead Claim Services Business Support Team in managing business changes as a result of new claim system development project as well as ensuring department deliverables and timelines were met. Provided overall direction of the business team and served as Project Manager representing Claim Services on cross-divisional project teams. Working closely with IT Project Teams, developed department business processes that supported system processes while ensuring claim payment accuracy, encounter data integrity, compliance, cost effectiveness and meeting Corporate Performance Guarantees. Provided cost/benefit analysis for significant business changes, measured results and provided accurate and thorough written documentation to support changes.
(Privately Held; 1001-5000 employees; Computer Hardware industry)
November 1998 — December 1999 (1 year 2 months)
Recruited to redesign structure, establish policies and procedures for new Inside Sales/Call Center department at PB/NEC and obtain ISO9001 certification.
(Privately Held; 1001-5000 employees; Computer Hardware industry)
June 1996 — November 1998 (2 years 6 months)
Responsible for the successful launching of new NEC Powermate commercial desktop system product lines and supervising Commercial Desktop Team members from Manufacturing Data Management, Assembly Instruction and Document Control Groups as well Quality Assurance technicians.
MBA , Global Business Management , 2008 — 2009
BSIT , Minor in Data Warehouse Management , 2000 — 2003
working on my MBA, travel, new gadgets
Project Management Institute (PMI), Agile Project Leadership Network (APLN), American Management Association (AMA)
Certified Scrum Master - May 2007
Certified Merger & Acquisition Advisor (CM&AA) - December 2005
Project Management Professional (PMP) Certification - September 2003