Michael Dillon

Current

• Technology Content Manager at JWT

Past

• Web Marketing and Communications Consultant at Independant Contractor
• Manager, Online Programs at Quadrem, Inc.
• Senior E-Commerce Strategist at Capgemini Energy

• Senior Web Manager at Hewlett Packard
• Senior Web Editor at Compaq Computer Corporation
• Senior Technology Specialist at Alliance Data Systems
• Senior Documentation Specialist at VHA
• Documentation Specialist at American Heart Association
• Senior Documentation Specialist at Sykes Enterprises

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Education

• University of Northern Colorado
• Plano Sr. High School

Recommended

16 people have recommended Michael

Connections

487 connections

Industry

Internet

Michael Dillon’s Summary

Since 1996 Michael Dillon has worked in one field: the Internet. The niche he covered within this field has continually evolved from being a web designer, web marketer, internet strategist, and lately learning how to apply the new generation (Web 2.0) of the social web to overall communication strategies. He has designed and lead internet design, management & strategy projects for such companies as Quadrem, TXU, MedPro and Hewlett Packard.

Michael Dillon’s Specialties:

Internet Marketing
Web Usability and Customer Experience
Internet Program Management
Advertising
Account Management
Strategic Planning
User Interface Design
Client Relations
Research/Development
Database Administration
Corporate Communications
Business/Marketing Analysis
Graphic Design
Writing/Proofreading

Michael Dillon’s Experience

• Technology Content Manager

  JWT

  (Public Company; WPP; Marketing and Advertising industry)

  September 2009 — Present (3 months)

  I provide technology leadership as a member of the Digital Content team. As such, responsible for the management of the technology component of the CMS content and asset management system. This role requires strong experience with content analysis and management, document control, technical writing, creating and maintaining taxonomies, data analysis and retrieval, databases design and maintenance, methods of categorization/classification of assets, defining metadata and keywords, linguistic properties of data, utilizing web technology, developing content for the web, and web publishing procedures.

• Web Marketing and Communications Consultant

  Independant Contractor

  (Internet industry)

  September 2008 — September 2009 (1 year 1 month)

  As a Web Marketing and Communications consultant, I have focused on creating online presence for medium and small businesses, market research and competition analysis, SEO strategies, leveraging web 2.0 and social media technology to enhance online presence, brand development, extended web maintenance. Clients include:
  • Omni Hotels
  • Global Hotel Alliance
  • ViB Relaxation Drinks
  • Publishing Concepts

• Manager, Online Programs

  Quadrem, Inc.

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  August 2007 — September 2008 (1 year 2 months)

  As manager of the responsible for the strategy and execution of all interactive marketing initiatives to include on-line promotions, e-mail marketing, advertising, coupons, customer relationship programs, and search engine marketing.

• Senior E-Commerce Strategist

  Capgemini Energy

  (Public Company; 1001-5000 employees; CAP; Information Technology and Services industry)

  April 2006 — August 2007 (1 year 5 months)

  As the Senior E-Commerce Strategist for TXU Energy, my main duties were to conceptualize and manage the strategic aspects of the corporate website operations (B2C and B2B) as well as the infrastructure. Responsibilities include strategic direction and implementation of the company's online commerce for both consumers and business partners and coordination of the various stakeholders of company product divisions and headquarters related with website operations and online commerce.

• Senior Web Manager

  Hewlett Packard

  (Public Company; 10,001 or more employees; Internet industry)

  April 2002 — December 2005 (3 years 9 months)

  This critical role was responsible for effective project management of all things related to the online business at Hewlett Packard. Working closely with the VP/GM of the Enterprise Solutions division I managed the technical and marketing resources and map them to the business needs of the group. Specifically, I selected, edited and published daily updates to the Intranet and Internet sites, managed the day-to-day relationships with high-profile content partners negotiated and secured promotional links across the network, understand privacy and advertising issues relevant to the target market, planned editorial calendars and conceptualize special packages, prioritized and shepherd production items through development, assisted with the ongoing evolution of the site, and worked with the sales and merchandising teams to maximize revenue opportunities.

• Senior Web Editor

  Compaq Computer Corporation

  (Public Company; 5001-10,000 employees; Internet industry)

  April 2000 — April 2002 (2 years 1 month)

  This position directed the design, development and implementation of Compaq Telecom’s internal corporate intranet web site. This position managed the content editor teams in creating database-loadable content that can be readily updated to reflect new information eliminating need for weekly updates and manages a team of web developers in creating business process tools utilizing the Intranet, have saved Compaq $1 million annually. Major Accomplishments: Creation and deployment of the Compaq Telecom’s Intranet web sites which received 332,000 hits weekly, creation of e-newsletter that had a 3,000 person subscriber base, chief technical consultant for video streaming all-company event, project manager for Internet-based applications for the Compaq Telecom Business Operations and Finance teams.

• Senior Technology Specialist

  Alliance Data Systems

  (Public Company; 501-1000 employees; Internet industry)

  1998 — 2000 (2 years )

  ß Responsibility for this position was to serve as chief Internet strategist and consultant for the company Corporate Internet and Intranet sites (http://www.alliancedatasystems.com). This included leading all development projects, setting the web infrastructure, evaluating new products and technologies and maintaining the web network. Major Accomplishments: Managed web developers and designers in re-structure and design of corporate Internet site, http://www.alliancedatasystems.com. Lead development efforts in implementation of Plumtree Corporate Portal software that now serves as the Corporate Intranet.

• Senior Documentation Specialist

  VHA

  (Privately Held; 201-500 employees; Internet industry)

  1994 — 1998 (4 years )

  ß Responsibility for this position was for developing, directing and maintaining all programs and maintenance for the company Corporate Internet and Intranet sites. In addition, I also managed the activities of the VHA MIS Training department and the corporate technical publications group. Major Accomplishments: Managed development and deployment of Corporate Internet site (www.vha.com) and Corporate Intranet site, was primary member of development and strategy teams for launching VHAseCURE.net® (which has since evolved to become VHA Online), connecting members electronically to each other and to VHA using secure Internet technology. Information Week magazine named it one of the 25 most innovative extranets of 1997. Founded the MIS Training department which trained VHA employees on newest in house and vendor technology and managed the MIS Technical Publications group, which produced manual and online support document for all MIS VHA business applications.

• Documentation Specialist

  American Heart Association

  (Non-Profit; 501-1000 employees; Internet industry)

  September 1991 — November 1993 (2 years 3 months)

  Responsibility for this position was to serve as primary technical documentation writer and editor for the Management Information Systems department. Produced and edited manuals, user guides, newsletters, brochures and training materials concerning technical systems. During my tenure, I won an award for technical writing from the Society for Technical Communications Texas Chapter.

• Senior Documentation Specialist

  Sykes Enterprises

  (Public Company; Online Media industry)

  1990 — 1991 (1 year )

  ß Responsibility for this position was User Guide writer for the OfficeVision software project at the IBM complex in Roanoke, Texas.

Additional Information

Michael Dillon’s Groups:

Project Management Seminar, Harvard Business School

Microsoft Certified Systems Engineer
Microsoft Certified Professional, Windows 2000
Microsoft Certified Professional, Windows 2000 Server
Microsoft Certified Professional, Windows 2000 Directory Services
Microsoft Certified Professional, Windows 2000 Active Server Directory
Microsoft Certified Professional, FrontPage

•    Blue: The DallasBlue Business Network (25,000+ members)
•    eOffice
•    American Marketing Association, Dallas-Fort Worth Chapter
•    Inbound Marketers - For Marketing Professionals
•    OpenNetworker.com
•    CareerConnection
•    eMarketing Association Network
•    Dallas Cowboys' Fans (NFL)
•    Online Advertising Professionals
•    Linking Dallas
•    GroupLinked.com
•    Social Media Marketing
•    Ex-Compaq Employees
•    Dallas Area Media Pros
•    HP Connections
•    LION500.com (Open Networkers)
•    University of Northern Colorado Alumni
•    American Heart Association - Former employees
•    Linked Dallas
•    Americajoblink
•    IT Jobs in Dallas Metro Area
•    Let's Connect! (Open Networkers)

Michael Dillon’s Honors:

Project Leader, Hewlett Packard/Compaq Computer Corporation Internet Mergers Project
Project Leader, VHA Internet Re-Design, 1997.
Project Leader, VHA Intranet, 1997
Project Leader, Windows 95 Roll-out, 1996.
Winner, Best User’s Guide Manual (Writing) Texas Society for Technical Communications Publications Content, 1993
Winner, Best User’s Guide Manual (Editing) Texas Society for Technical Communications Publications Content, 1996