
WorldWide FreeFlow Product Launch Manager at Xerox Corporation
Rochester, New York Area

WorldWide FreeFlow Product Launch Manager at Xerox Corporation
Rochester, New York Area
Digital Marketing Manager with deep experience in product development and innovation. Areas of expertise range from concept generation, system engineering and requirement generation to innovative marketing.
I have experience in the Product Development cycle all the way from Benchmarking/Voice of the Customer Activities, System Architecture Generation, Concept Development and Beta Testing to product launch activities. I have also developed and deployed Digital Innovative Strategies to complement and enhance traditional marketing efforts and channels to Launch Products and Services.
Product and Services Innovation, Project Management, Digital Marketing, B2B Blogging, Multilingual (English, Spanish, with basic Portuguese) DFLSS Green Belt Certified
(Public Company; XRX; Information Technology and Services industry)
September 2009 — Present (3 months)
Manage the Launch (Market Introduction) process for the FreeFlow SW Suite worldwide from initial launch strategy to early customer tests. Manage multinational customer engagement tests leveraging test data and Voice of Customer (VOC) as a feedback mechanism for program/product readiness. Provide gap analysis and develop plans to close gaps based on customer test prior to product introduction or product launch.
(Public Company; 10,001 or more employees; xrx; Information Technology and Services industry)
May 2007 — September 2009 (2 years 5 months)
Promote and use Digital Marketing and Innovation tools to enable Xerox Global Services to grow and achieve business objectives. Manage the Strategy worldwide for the XGS website. Introduced the use of blogs as vehicles to showcase Though Leadership in three vertical Industries and as deployment of Industry specific messaging. Championed the use of private online communities with clients to established dialogues about our product and services as well as industry specific needs.
(Public Company; 10,001 or more employees; XRX; Information Technology and Services industry)
December 2005 — May 2007 (1 year 6 months)
Manage the integration of Partner devices into Xerox Production Printer. Responsibilities include: writing specification based on customer input, manage all deliverables for program team, working with partners in the far east, specifically South Korea and Japan to develop a finishing module for a prodcution cut sheet printing device.
(Public Company; 10,001 or more employees; XRX; Information Technology and Services industry)
October 1998 — December 2005 (7 years 3 months)
Develop mechanical modules for fast cut sheet production equipment. Responsibilities ranged from developing design models and producing prototypes, testing these modules in the lab, develop manufacturing plans and work with electrical and software developers to integrate these moving parts into a large printer device.
MS , MPD, Master of Product Development , 2005 — 2007
GPA: 4.0/4.0
MS , Mechanical Engineering , 1999 — 2001
GPA: 3.6/4.0
BS , Mechanical Engineering , 1995 — 1998
GPA: 3.35/4.0
Web 2.0 / Social Networking, Digital Marketing Strategies, Product Innovation, Sustainable Development
PC Literacy: Word, PowerPoint, Microsoft Project, Crystal Ball, Web 2.0, Basic HTML, Social Networking Tools, SDRC Ideas, Pro-Mechanica, AutoCad,Mechanical Advantage, Matlab, Design Space
United States Patent US 7,024,136
Presenter at the 2008 ASME Design Engineering Technical Conference, paper titled:
"An Exploratory Study into Process Failures during the Voice of Customer Process in Product Development"