
Branch Manager Trainee at Scotiabank
Ontario, Canada

Branch Manager Trainee at Scotiabank
Ontario, Canada
As a business professional and former player, my speciality is the business of baseball:
• Founded thegmsperspective.com, which provides analysis of the business side of baseball from the minors to MLB
• Content contributor to bizofbaseball.com, businessofsportsnetwork.com, oursportscentral.com,
• Strategic advisor to start-up clubs in the U.S. including the Plymouth Rivers Eels
• Broad operations experience ranging from success planning, player and team stats, marketing, and customer service
• 20+ years in the game, including experience as a pro relief pitcher with the Gateway Grizzlies of the Frontier League – Team Captain and Team Leader in 6 categories including Wins, ERA, and Strike Outs
As a player, I was the go-to person when the game was on the line and I earned distinctions as Team Captain and Athlete of the Year through a tireless work ethic and an understanding of what it takes to win.
As a business professional, I have re-focused this same work ethic and demonstrated consistent ability in high-stress, high-volume business environments. I am quickly developing a name in the industry as an online contributor to many baseball and sports websites, and have personally founded and now manage thegmsperspective.com which provides in-depth analysis of the business side of the game.
In other business leadership roles, I have been recognized for consistently outstanding performance and have been promoted into leadership positions where my skills in management, sales, service, client and interpersonal relations, and problem solving can best be utilized.
With my baseball background, I understand the culture, demands, and expectations within a professional baseball organization, and my corporate skills can contribute to its ongoing growth as a business.
Player, coach, instructor, leader, and role model.
Experience working for a variety of baseball organizations, assisting with start-up, expansion, success planning, and industry research
Exceptional business skills in leadership, office and legal administration, problem solving, research, and client and interpersonal relations
Recognized for ability to handle advanced responsibilities and streamline processes in high-stress, high-volume environments
(Public Company; BNS; Banking industry)
August 2010 — Present (2 months)
Responsible for the overall success of the branch. Meeting financial objectives related to profit growth and retention of the branch's retail and small business portfolio as well as achieving other objectives related to customer service, human resource management and operational effectiveness.
- Lead and develop the branch's sales and service
- Oversee the quality of customer service
- Develop plans to achieve branch's business objectives
- Manage and minimize the Bank's exposure to risk
(Sports industry)
October 2008 — Present (2 years )
Created and manage a site dedicated to the business side of sports organizations. Personally responsible for all research and content with a focus on providing advanced analysis of the business of sports (baseball, hockey, football) at the professional, minor, and independent league levels.
(Sports industry)
May 2008 — Present (2 years 5 months)
Reporting directly to Editor-in-Chief Aaron Schatz, and Managing Editor Bill Barnwell, provide advanced statistical analysis of NFL teams with a focus on the weekly update of Injury Databases, Injury Reserve and Inactive Lists, and Quarterback Tables/Databases.
• Additionally contributed to the compilation of 2008 and 2009 Football Prospectus Editions
(Sports industry)
August 2007 — Present (3 years 2 months)
Assisting the franchise with start-up activities ranging from competitive research and success planning to e-marketing strategies. Report directly to the VP, Management Information Services for Bay Colony Baseball & Athletics.
• Conducting extensive research into professional baseball operations to identify the factors that determine success vs. failure – accessing top sources of baseball information and categorized research criteria into key areas including population, stadium capacity and location, fans-per-game, ownership, marketing, and sponsorship
• Preparing a report on best practice to market the team online – analysis includes site design and construction, content, forums/discussion groups, etc.
(Sports industry)
October 2006 — Present (4 years )
Prepared and published MLB Organizational Reports. Researched, gathered, and forwarded baseball-related news for distribution on the site. On a daily basis, sought out information and newsworthy stories from a wide range of sources including sports-related websites, papers, baseball trade magazines, and team sites. Reported directly to the site Founder and Owner Maury Brown.
(Public Company; DLLR; Financial Services industry)
June 2008 — August 2010 (2 years 3 months)
Manage all day-to-day operations of the Branch with direct control over all operating plans, revenue, P&L, marketing, customer service, cost control, and staff leadership and development. Report directly to the District Manager.
• Based on performance and leadership demonstrated in just the first 4 months, promoted twice to manage one of the largest locations in the district
(Public Company; C; Financial Services industry)
December 2007 — June 2008 (7 months)
Managed a large portfolio of personal clients, with ongoing training as Branch Manager including full oversight over all branch operations and a staff of 7. Responsible for business development, sales, marketing/promotions, community relations, account maintenance and customer service.
(Privately Held; Outsourcing/Offshoring industry)
November 2006 — December 2007 (1 year 2 months)
Promoted into a senior operations role to manage a team of 40+ agents and two Team Leads, with accountability for all employee performance, training, inventory management, inventory planning, analysis, and the day-to-day operations of the department. Reported directly to the President.
(Sports industry)
March 2007 — July 2007 (5 months)
Responsible for updating all scores and press releases and adding links to online articles 3 days per week. Along with updating the releases, deciding upon headlining articles, main page and homepage. Report directly to the site Founder and Owner Paul Reeths.
(Financial Services industry)
June 2005 — October 2006 (1 year 5 months)
Managed a team of 7 collections and administrative staff responsible for investigating and processing thousands of collection cases on a weekly basis. Managed an ongoing portfolio of 70+ escalated cases and handled all Accounts Receivable. Credited with streamlining the process cycle by improving communications and file handling.
(Law Practice industry)
December 2004 — June 2005 (7 months)
Served as primary office support for one of the firm’s Partners, with responsibility for initial client interviews, appointment scheduling, trial preparation, drafting of all court documentation, and representing the firm with clients, court officials, judges, and legal colleagues
Certificate of Completion , Baseball GM & Scouting , 2006 — 2006
Dilpoma , Paralegal Studies , 2003 — 2003
Associates , English , 1997 — 2001
Professional Baseball Contract – Gateway Grizzlies, Frontier League - 2001
Athlete of the Year – York College, Nebraska - 2001
Conference Player of the Week – 1st Team All-Conference (Midland Collegiate Athletic Conference) - 2001
Team Leader – Wins, ERA, Games Played, Games Started, Innings Pitched, Strike Outs - 2001
Team Captain – York College, Nebraska - 2000, 2001
Player of the Week – 2nd Team All-Conference - 2000
NAIA National Pitcher of the Week (March) - 2000
Team Leader – ERA(2000), Games Played, Games Started, Innings Pitched, Strike Outs - 1998,1999,2000
All-Canadian Team - 2000
All-Conference Honorable Mention - 1999
2nd Team All-Conference - 1998
Baseball Scholarship – York College, Nebraska - 1997