Devin Willis

Current

• Director of our Global Student Relations at Prosper (Prosper Learning)
• Student Care Manager at Prosper Learning
• Owner&inventor of Self Defense Products at PWP (SelfDefenseEducation.com)

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Past

• Senior Student/Customer Care Manager at Prosper Inc.
• Security/Safety Director at The Valley Hunt Club
• Defensive Tactics Instructor/Armed Patrol at Select Patrol

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Education

• Executive Security International

Recommended

38 people have recommended Devin

Connections

334 connections

Industry

E-Learning

Devin Willis’s Summary

To continue to help Prosper Inc. with our growth as an organization .

Competencies:

•Company , marketing, consulting, technology, operation, business processes, business acquisition

Key Personal Features:

• Motivates others thorough leadership, focused on delivering results
• A track record on surpassing goals
•Engaged and involved
• Innovative and motivational communicator, team builder
• Expert and proven negotiator, who is solution oriented
• A "can-do" spirit
• Strong business development and account management skills
• Strong networking abilities
• Strong understanding of Cyber Security.

Devin Willis’s Specialties:

•Executive protection
• Company management
• Account risk management
• Profit & Loss account management
• Company and business strategy
• Hospitality consulting
• Business development and acquisition
• Operational and business processes
• International project management
• Merchant electronic distribution and yield management
• Integrated communications and brand marketing
• E-business, digital and wireless commerce
• Strong understanding of Social Media and Web 2.0

Devin Willis’s Experience

• Director of our Global Student Relations

  Prosper (Prosper Learning)

  (Privately Held; 201-500 employees; E-Learning industry)

  October 2007 — Present (2 years 2 months)

  I follow all our students success through the educational processes world wide.
  
  I have responsibility and work with students in 75 Countries Knowing that the right people trained with the right skills are the key component to the success of our students and company I was asked to take personal responsibility and start training company wide and share what I found worked Some areas -Overview of a student care call, communication and telephone basics, email manners, handling difficult questions and students,stress management and questioning and listening skills coordinate and deliver great student care service agent training to include: company, product, process and student care save skills training.

• Student Care Manager

  Prosper Learning

  (Privately Held; 501-1000 employees; Internet industry)

  2001 — Present (8 years )

• Owner&inventor of Self Defense Products

  PWP (SelfDefenseEducation.com)

  (Education Management industry)

  December 1990 — Present (19 years )

  We have been providing education and products to keep women, children, and families safe from predators and the harm they can bring.
  
  Our products are also being used by Protection professionals around the world.
  
  I and my partners been Fiercely dedicated and loyal to our customer needs. I try to be to have an intuitive understanding of communication, organization and leadership.
  
  My goal is to put our customer first, so they know that we will determined and focused in maintaining and surpassing their and expectations.

• Senior Student/Customer Care Manager

  Prosper Inc.

  (Privately Held; 201-500 employees; E-Learning industry)

  January 2001 — October 2007 (6 years 10 months)

  In 2001 I was asked to develop a customer service infrastructure and create a world-class student care and support organization.
  
  -I over saw the day-to-day operations of the service department including a world team of student support, technical support graphic design and the resource lines for our students .
  
  -There is six departments from lead generations to support for financial payments of students.We help students with an array of issues and can resolve most issues on the first call.
  
  -Researched and with my team and set up systems and relationships with our on line partners and Merchant account providers, to prevent Fraud filters.
  
  This continues to prevent incompatibility between sales and consumers in an honest and up right way.
  
  Prosper's built a world-class student care and support organization.
  and established an outstanding reputation in the industry for responsiveness and reliable support.

• Security/Safety Director

  The Valley Hunt Club

  (Security and Investigations industry)

  November 1991 — January 2002 (10 years 3 months)

  *Improved profitability, enhanced operational performance, eliminate / mitigate risks, identify / close security gaps, and protect employees,executives, personnel, membership and property. Internal and external clients have included all properties Deliver consistent bottom-line results.
  
  *Help make high-stakes decisions, attack complex security/safety issues, provide expert advisory services, and manage projects. Design, implement, and enforce comprehensive, technologically sophisticated, yet fiscally conscientious corporate security programs and solutions.
  
  Protection for all VIP's political and religious figures, corporations and individuals while at the on and off club properties.when necessary.

• Defensive Tactics Instructor/Armed Patrol

  Select Patrol

  (Security and Investigations industry)

  January 1989 — March 1992 (3 years 3 months)

  I instructed Select Patrol's Defensive Tactics/Level of Force courses to their Elite patrol/protection Services staff
  
  I created and adapted lesson plans to meet requirements of clients and considering officer safety systems and standards
  I taught realistic defensive tactics and use-of-force solutions including many restraint techniques from all ranges.including securing items used in training such as pepper spray, hand guns, restraints etc

Devin Willis’s Education

• Executive Security International

  Executive Protection , 1991 — 1994

  Executive Security International's #1 goal is providing the worlds best protection professionals . Executive Security International (ESI) provides bodyguard training programs in the US and in Mexico. ESI offers its courses -- which include high risk protection, executive protection, intelligence and investigation, and eavesdropping -- as on-site classes and as distance education programs. The company was founded in 1980 by president Bob Duggan and former VP Steve Bigelow. provides bodyguard training programs in the US and in Mexico.
  
  ESI offers its courses -- which include high risk protection, executive protection, intelligence and investigation, and eavesdropping -- as on-site classes and as distance education programs. The company was founded in 1980 by president Bob Duggan and former VP Steve Bigelow.

  Activities and Societies:

  Graduate of Executive Security International, ESI, Advanced Executive Protection Program, Certified Protection Specialist and Certified Security Specialist

Additional Information

Devin Willis’s Interests:

Martial arts, self defense arts, reading, helping people, training, new technology , Ripoff Report.com and Prosper Learning.

Devin Willis’s Groups:

LDS Faith., prosper inc.,Executive Security International, TAO - the key to success member, Sales Best Practices member, eOffice member, Trainer member, Payment Systems Network member, LDS Professionals member, Ambitious People, (E-)learning network, Serious business persons member, Professional Mentoring Group member, Serious business persons member, The Recruitment Network member, Top Executives Net member, Competitive/Market Intelligence Professionals member, eMarketing Group member, Marketing Mavens member, Linked 2 Leadership member, Innovative Sales & Selling Professionals member, TEN - Top Executives Net member, Professionals' Network member, Business Intelligence Group member, Finance Professionals Network member, Professionals' Network member, Consulting Group member, Marketing Mavens member, Ripoff Report Business member, CyberSleuths Group

•    Blue: The DallasBlue Business Network (25,000+ members)
•    DFW Entrepreneur Network
•    TEN - Top Executives Net
•    Advertising Professional
•    U.S. Government Relations & Public Affairs
•    True Wealth Business Network
•    Business Intelligence Group
•    SHiFT! - TURN PROSPECTS INTO CUSTOMERS by Harnessing Trigger Events
•    Worldwide Management Consultants (23,000+ members)
•    Innovation People Expert Innovators Creative Network
•    Security Crew
•    Online Business Owners
•    Society for Computers and Law
•    Innovative Sales & Selling Innovators Network
•    Business 3.0™
•    Leadership Think Tank
•    Bright Ideas & Entrepreneurs
•    Consultants Network
•    eMind - eLearning Professionals
•    Identity Management Specialists Group
•    Speakers and Panelists
•    Sales Growth
•    MindManager Enthusiasts
•    Executive Consultants
•    MBL University's Leadership Coaching Forum
•    Marketing 2.0 Technology (Over 3400+ Members)
•    Executive Protection Network
•    Financial Risk Management Network
•    Martial Artists
•    Competitive/Market Intelligence Professionals
•    Search Marketing Salon
•    CEO Crossing
•    Innovative Marketing, PR, Sales, Word-of-Mouth & Buzz Innovators
•    M & A advisors
•    Global Information Security Professionals
•    Risk Managers
•    Online Marketing Network
•    Social Media Today
•    Information Security Network
•    Consumer Insights Interest Group
•    PPC Marketing
•    Trusted Advocate
•    InLinked Cyber Crimes Group
•    SEO_Group
•    The eLearning Guild
•    Executive Security International Alumni Association
•    E-Learning Advocates

Devin Willis’s Honors:

VHC Manager of the Year, 2001
Can Do Award — "Merchant Account Management", 2007-Reseached and with my team and set up systems and relationships with an online partners, to prevent Fraud filters.

Devin Willis’s Contact Settings

Interested In:

• consulting offers
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch