Online community builder and usability champion as well as a mobility enthusiast
Delhi Area, India
Online community builder and usability champion as well as a mobility enthusiast
Delhi Area, India
- 12 yrs of experience out of which 5 yrs is in content & community management on the internet & 3 yrs in the wireless domain
- Am a builder of online communities be it on the mobile or on the web, a dreamer and a complete audience person. I like to personify my audience to design and develop communities.
- Will go to any lengths to design a product which attracts my audience
- Very into studying the latest concepts and trends in usability but not so much as to sacrifice plain old common sense!!
- Proficiency in module design for online community building - search, select, communicate etc
- Conducted usability studies on various products and made iterative designs
- Adept in audience evaluation, heuristic analysis and user centered design
- Expert at dealing with people on all levels from overseas clients to developers and light men
Experience in:
• Information architecture
• Interaction design
• Usability testing
(Privately Held; 11-50 employees; Wireless industry)
2007 — Present (2 years )
Some of my current job responsibilities include but are not limited to:
Product design for Rocketalk, enhancement of existing & creation of new features
Design of new features according to usability standards for the mobile
Porting the same features from Symbian to Java, Windows and WAP
Creation of and integration with web end of Rocketalk
Integration of backend policies on the application
Achievements:
Launch of the product within 15 days of joining with a completely new look and feel.
(Public Company; 51-200 employees; Wireless industry)
July 2006 — October 2007 (1 year 4 months)
As a Senior UI Manager in the M-Access department of ACL-Wireless. I was responsible for the following
- Managing a team of application as well as graphic designers
- Mentoring & training my team members in the field of UXP
- Understanding the target audience for a product or a service and conceptualizing the design and information architecture
- Interacting with clients to get requirements and capabilities right
- User centered design of Services as well as Products
- Usability studies on existing products like Ticket Master, Jobs, Matrimony etc.
- Usability evangelism within the organization
(Privately Held; 51-200 employees; Wireless industry)
November 2004 — March 2006 (1 year 5 months)
My profile in the Mobile communities department of ACL-Wirless was...
Reporting to - Director, User Experience
Job responsibilities
- Maintenance and enhancement of the current product
- User centered design of new functionalities
- Usability study on existing products
- Training and knowledge sharing on Usability & Design with other design team members
(Public Company; 51-200 employees; Internet industry)
April 2003 — November 2004 (1 year 8 months)
Reporting to Director, Marketing
Job responsibilities:
- Gauging user experience through analyzing traffic trends & Heuristic Analysis
- Usability testing and product refinement through iterative product design
- Managing a team of designers and web developers who maintain and enhance the site
- Designing and implementation of client microsites and promotions
(Public Company; 501-1000 employees; Internet industry)
June 2002 — August 2003 (1 year 3 months)
Reporting to Team leader, Design
Job responsibilities:
- To research and write content for the site.
- To ensure that the marketing teams requirements from the site are met.
- To maintain consistency throughout the site even though the different sections on the site were updated by different teams.
- Interacting with the marketing team in UK to get clarifications, receive and submit designs.
(Public Company; 201-500 employees; Internet industry)
April 2000 — May 2003 (3 years 2 months)
Reporting to Community head
Job responsibilities:
- Building communities such as dating, clubs, homepages, e-mail, messenger etc
- Creation of peripheral content sections
- Formulation of strategy to populate the communities section including marketing, direct marketing, contests as well as advertising.
- Maintenance & content updation of the Clubs & Dating sites
Professional: Usability, Interface technology like HTML, WML, XHTML, XML etc... Personal: Travel, Health
STC Use Group, Mobile Monday