DeShannon Brissey

Current

• Care Center Manager at Valued Relationships Inc (VRI)

Past

• Vice President of Operations at Taurus Solutions
• Director of Operations at Access Direct
• Asst Vice President, Operations at Advanced Data-Comm

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Education

• Iowa State University

Recommended

1 person has recommended DeShannon

Connections

113 connections

Industry

Telecommunications

Websites

• My Company

DeShannon Brissey’s Summary

DeShannon Brissey’s Specialties:

Leadership
Investment In People
Succession Planning
Operations Management
Managing Multiple Call Centers

DeShannon Brissey’s Experience

• Care Center Manager

  Valued Relationships Inc (VRI)

  (Privately Held; Hospital & Health Care industry)

  December 2008 — Present (8 months)

  VRI is a leading nationwide provider of medical alarm monitoring, medication adherence solutions, vitals monitoring and other electronic monitoring solutions focused on keeping seniors independent, healthy and safe.
  
  We maintain our own medical only monitoring call center and currently monitor 45,000 customers.

• Vice President of Operations

  Taurus Solutions

  (Legal Services industry)

  February 2005 — November 2008 (3 years 10 months)

• Director of Operations

  Access Direct

  (Privately Held; 1001-5000 employees; Marketing and Advertising industry)

  December 2001 — May 2004 (2 years 6 months)

• Asst Vice President, Operations

  Advanced Data-Comm

  (Privately Held; Telecommunications industry)

  December 1992 — May 2001 (8 years 6 months)

DeShannon Brissey’s Education

• Iowa State University

  BS , Education , 1986 — 1990

Additional Information

DeShannon Brissey’s Websites:

• My Company

DeShannon Brissey’s Groups:

•    Iowa State University Network
•    Linked Dayton
•    Contact Center Operations & Management
•    Customer Care Network
•    Call Center Professionals

DeShannon Brissey’s Honors:

Excellence Award, Advanced Data-Comm, 1996

DeShannon Brissey’s Contact Settings

Interested In:

• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch