Experience Client Relationship, Business Development Manager & Human Capital Professional
Greater Nashville Area
Experience Client Relationship, Business Development Manager & Human Capital Professional
Greater Nashville Area
client relationship manager and business development professional with 10 diverse years experience of increasing scope and responsibility. Successful in hiring, developing and leading top-notch teams, corporate clients and cross-functional groups to exceed growth and revenue goals. Effective leader with a history of managing complex projects and turn-around efforts by implementing innovative tools and metrics for improving performance and productivity.
■ Operational & Business Process Improvements
■ Strategic Relationship Management
■ Strategic Planning & Analysis
■ Building Successful Business Units & Relationship Management Teams
■ Service Sales & Revenue Management
■ Market Research & Data Analysis
■ Risk Management & Cost Reduction Strategies
■ Healthcare, Hospital, Medicare & CMS Consulting Experience
(Privately Held; Staffing and Recruiting industry)
2007 — 2009 (2 years)
Led, developed and implemented the strategic planning, full life-cycle recruiting, new business sales and client relationship management activities for a start-up division. Responsible for all business-to-business sales and executive recruiting targeted at C-level Corporate client acquisition.
(Privately Held; Insurance industry)
2005 — 2007 (2 years)
Responsible for developing and maintaining key Corporate and Executive level relationships with Hospitals, Healthcare organizations, global Commercial & P&C Insurers and Risk Management Executives. Actively sought out by others nationally as a subject matter expert on complex and multi-million dollar negotiations. Trained clients and internal staff on sales strategies, insurance company practices, hospital structure, Federal / State Statutes, Internal Revenue Code(s) and Centers for Medicare & Medicaid Services (CMS) compliance.
(Public Company; CNA; Insurance industry)
2002 — 2005 (3 years)
Full management responsibility, including budgeting, sales forecasting, project management, new and existing account revenue generation, and ongoing process and procedural improvements for a $225M+ business unit. Promoted by SVP & CMO to turn-around a struggling division and hire, develop and lead a sales staff of 10 direct reports supporting 500+ customers in the US and Europe. Sales staff drove new business and provided existing client sales, legal, service and product support. Ensured successful execution of new business growth, profitability and client relationship management strategies exceeding customer and internal Executive Leadership expectations.
(Privately Held; 1001-5000 employees; Staffing and Recruiting industry)
1999 — 2002 (3 years)
Health and Wellness, Pre-Professional Medicine 1995 — 1999
Ohio State Football & UNC Basketball - New Technology, financial markets/commodities, music, metrics, interviewing & selection, sourcing, sales/marketing, executive recruiting, industry trends, retention, candidate networking, offer management & negotiation, training & development, employee management, career development