Dennis Wagner

Current

Owner, Business Coach at Fort Severn Enterprises, Inc. d/b/a ActionCOACH

Past

Director at Capital One Auto Finance
Senior Manager at Capital One Auto Finance
Consultant at Perot Systems Corporation

Navy Supply Officer at U. S. Navy

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Education

Southern Methodist University - Cox School of Business
United States Naval Academy

Recommended

8 people have recommended Dennis

Connections

307 connections

Industry

Professional Training & Coaching

Websites

Dennis Wagner’s Summary

I am on a continual search for business owners who are striving to meet their full potential. Like a sports coach, I work with them on a 1-2-1 basis to build the business that will enable them to achieve their dreams. I push harder than they push themselves and keep them focused on the goals we are trying to achieve. Sometimes it means being that unreasonable friend - the one that will tell you like it is. We work on all areas of the business - sales, marketing, operations, team recruiting and development, and finances - and we have a lot of fun.

Dennis Wagner’s Specialties:

Business Coaching, Team development, Sales and Marketing strategies for proven growth, Customer Service

Dennis Wagner’s Experience

Owner, Business Coach

Fort Severn Enterprises, Inc. d/b/a ActionCOACH

(Privately Held; 1-10 employees; Professional Training & Coaching industry)

August 2007 — Present (2 years 4 months)

My role as a business coach is to coach business owners to improve their business through guidance, support and encouragement. I help the owners of small and medium sized businesses with their sales, marketing, management, team building and so much more. Just like a sporting coach, I will make you focus on the game .

The owners of small to medium sized businesses find it hard enough to keep up the pace with all of the changes and innovations going on in today's modern world, let alone to find the time to devote to sales, marketing, systems, planning and team management, and then to run their businesses as well!

As the world of business moves faster and becomes more competitive, having a business coach is no longer a luxury; it has become a necessity. I have been trained to not only show you how to increase your business revenues and profits, but also how to develop your business so that you as the owner can work less and relax more.
Director

Capital One Auto Finance

(Public Company; 5001-10,000 employees; COF; Financial Services industry)

May 2002 — July 2007 (5 years 3 months)

• Manage and develop staff of Senior Project Managers and Coordinators in support of Dealer business, as well as partnerships with companies such as Nissan Motor Acceptance Corporation, Carmax, and other large national dealer groups and finance companies.
• Streamlined technology solution through leading $20M+ program to design and implement a new loan origination system that will encompass all types of auto originations across multiple sites.
• Drove the activities of an integrated project team to deliver monthly program enhancements while managing an IT project budget of $6M.
• Acted as liaison between Marketing and Analysis department and Sales, Operations, IT, and Compliance/Legal to provide consistency in new product rollouts.
Senior Manager

Capital One Auto Finance

(Public Company; 5001-10,000 employees; COF; Financial Services industry)

January 2000 — April 2002 (2 years 4 months)

• Led the implementation of a Data Entry Outsourcing project that enabled the business to stay ahead of competition in application response time.
• Designed an Interactive Voice Response (IVR) unit for the Funding department that reduced the number of calls transferred to the department by 66%.
• Reduced the number of fraudulent loans booked through collaborating with multiple vendors to conduct tests of fraud-detection products. Led the implementation team after the selection was made.
• Served as primary liaison for vendors such as Dealer Track, Trans Union, Experian, Equifax and First Data.
Consultant

Perot Systems Corporation

(Public Company; PER; Information Technology and Services industry)

July 1998 — January 2000 (1 year 7 months)

• Analyzed documentation supporting Year 2000 inventory, assessment, remediation and testing for accuracy and completeness. Conducted audits of documentation and produced reports for senior management and customer sign-off.
• Mentored 9 students through 12-week program while serving as link between class, instructors and program staff. Evaluated students and contributed to the ranking process. Redesigned testing process and wrote new exams to better focus on company and business.
• Selected into company’s professional and leadership development program that covers technical (C Programming, UNIX, Windows NT Administration, Networking, Oracle/SQL) and business (Business Process Reengineering Methodology, Process Mapping, Facilitation, Team Building, Technical Writing, Interviewing, Balanced Scorecard) areas.
• Graduated first in class with a GPA of 96%.
Navy Supply Officer

U. S. Navy

(Government Agency; 10,001 or more employees; Military industry)

May 1993 — July 1998 (5 years 3 months)

• Managed a $1.5 million Logistics/Distribution service contract performing tasks associated with the storage, warehousing and distribution of over 25,000 line items valued at $336 million at Norfolk Naval Air Station. Service provided over 250,000 distributions and constructed over 12,000 containers used for packing material for shipment.
• Administered accurate receipt and accounting for over 3,000 parts daily, providing support for 2 Airwings and 17 Squadrons throughout the East coast and Puerto Rico. Managed and appropriated three budgets totaling over $39 million and supervised over 100 military and civil service personnel.
• Led 25 employees in Comptroller Division and Payroll Division on USS George Washington. Managed $22 million payroll, banking activities, government bond purchases and automatic teller machines for 5,500 personnel.