Technical Support Engineer at Health Sciences South Carolina
Columbia, South Carolina Area
Technical Support Engineer at Health Sciences South Carolina
Columbia, South Carolina Area
I have roughly fourteen years of Professional Experience working with Computer Software, Hardware, Networks, and Security, including network installation and repairs, UNIX/Linux server administration, Windows workstation and some server administration, desktop support services, and systems deployment, troubleshooting, and repair.
I served in the US Navy and Navy Reserves. I have worked for various small to large corporations, hospitals, and the University of Louisville. I provide technical consulting for small to medium businesses as well as personal computer users.
I also offer free consulting for non-profit organizations dedicated to humanitarian efforts and preservation and restoration of our natural environment.
I enjoy participating in activities with IEEE-CS, SAGE, ISSA, ACM and various local professional groups.
I also enjoy studying foreign languages, language development, music composition, and reading.
Linux: Deploy, Accounts, Perl, Bash, Backup and Restoration, Configure Webmin, Cpanel, Postfix and Apache, DHCP and BIND. SuSE, RHEL, Ubuntu, Gentu, Debian
Networks: Cabling, Cisco PIX/ASA firewalls, Switch Port assignments, 2600 routers.
Windows: Deploy, Accounts, IIS, Batch and AutoIt, Registry.
Forensics: Locate hidden or deleted data, search for email and web "paper" trails, manually disable virii and other nefarious programs.
(Educational Institution; Higher Education industry)
September 2009 — Present (4 months)
(Information Technology and Services industry)
January 1998 — Present (12 years )
Provide technical consulting in all areas of computing technology for small businesses and Internet groups. Deploy web services, aid in web site transitions to new hosts, offer interim web and email services. Build and repair servers and workstations, install Linux, and assist in research for new equipment upgrades. Fix design flaws in source code for various web sites, write scripts and small applications for routine server tasks.
(Privately Held; Information Technology and Services industry)
March 2007 — October 2008 (1 year 8 months)
Install, maintain, and provide customer support for Linux, BSD, and Sun/Solaris Servers on multiple hardware configurations, including simple and complex dedicated and virtual solutions in Irvine, San Francisco, Boston, and Louisville Data Centers. Support IBM and Compaq/HP Proliant DL-series servers, SANs, VMWare ESX Clusters, Cisco and ISS Firewalls, MySQL and Apache Clusters. Monitor systems and networks using IPMonitors and bandwidth graphing utilities. Implement OS template systems for provisioning dedicated servers and ESX Virtual Servers using PXE, Kickstart, and VMWare Infrastructure Client. Recognized by many companies for providing outstanding dedicated and colocation services and support, including Doctors Without Borders, Royal Resorts, and About Australia.
(Educational Institution; Higher Education industry)
July 1999 — March 2007 (7 years 9 months)
Provided administration of computing laboratories, UNIX/Linux servers, computing clusters, lab networks, and Linux/Windows workstations. Supervised work scholarship students. Designed and maintained department web sites, email, laboratory network infrastructure, and license servers. Provided consultation for technology upgrades and supervised safe transition of several high powered Linux computing clusters and super computers between two facilities. Played an integral part in maintaining department's status of excellence for its many programs, including areas of medical and condensed matter research.
Computer Science 1999 — 2009
Part-time Student
Associates of Applied Science , Information Systems Security , 2004 — 2006
Louisville Technical Institute, part of Sullivan University, offers free retraining and auditing of ISS classes to aid in recertification as needed.
Information Systems Security Association (ISSA)
USENIX Special Interest Group for Sysadmins (SAGE)
Association for Computing Machinery (ACM)
Institute of Electrical and Electronics Engineers (IEEE) Computer Society