Deirdre Reid

Past

• Director, Member Services at California Building Industry Association
• Assistant Director, Associate Member Programs at National Association of Home Builders
• Manager at McCormick & Schmick's

• Operations Manager, English as a Foreign Language Program at Georgetown University
• General Manager at Geppetto Restaurant

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2 more...

Education

• Georgetown University

Recommended

14 people have recommended Deirdre

Connections

465 connections

Industry

Non-Profit Organization Management

Websites

• My blog Reid All About It

Deirdre Reid’s Summary

I’m seeking a management position in the Raleigh NC area where I can help lead an association, non-profit or business successfully through the changes that are now impacting our organizations, members and customers.

I’m an innovative leader and people connector. I know how to help an organization engage its prospects and members through multiple communication and marketing channels (both traditional and social). My extensive background in non-profit and business management gives me the knowledge and creative perspective required to provide meaningful value and community to members or customers while making significant contributions to the financial health of an organization.

Deirdre Reid’s Specialties:

Association Management
Business Management
Training
Marketing
Membership
Member/Customer Service
Volunteer Management
Community Building
Social Networking
Social Media
Publications
Advertising and Sponsorships
Program Management

Deirdre Reid’s Experience

• Director, Member Services

  California Building Industry Association

  (Non-Profit Organization Management industry)

  October 2004 — March 2009 (4 years 6 months)

  Provided consultation and training services to chapters on membership development, volunteer management, marketing, communication, and social media. Regularly wrote and collected training resources based on chapter needs. Produced and facilitated annual membership conference for staff and volunteers. Organized statewide membership drives. Nurtured chapter staff network to share ideas and solve problems.
  
  Created marketing materials and web site content. In-house consultant for social networking. Managed logistics and branding for exhibit booth at trade show.
  
  Business manager for bimonthly magazine. Oversaw advertising sales, circulation and vendor contracts. Developed and managed magazine budget.
  
  Launched online career center. Created resources section for job seekers. Recruited chapter participation and organized chapter marketing team. Marketed participation in and sales of annual compensation survey.
  
  Managed association management system implementation, upgrades and maintenance.
  
  Staffed membership, diversity, women’s, multifamily/infill and housing finance committees.
  
  Conference speaker, moderator, and facilitator – NAHB National Conference on Membership, CBIA State Membership Conference, CalSAE Annual Conference.

• Assistant Director, Associate Member Programs

  National Association of Home Builders

  (Non-Profit; Non-Profit Organization Management industry)

  October 1999 — October 2004 (5 years 1 month)

  Created resources and provided consultation to chapters on recruitment, retention, mentoring, member recognition, networking and business development. Created and presented programs for the National Conference on Membership. Staffed six committees, including PAC fundraising, education and leadership development.
  
  Special Projects/Certification Program Manager, Multifamily
  
  Created marketing materials. Compiled and distributed daily industry news briefings. Managed two certification programs. Worked with board to develop and update educational materials. Worked with chapters and companies to organize and administer classes. Initiated publication of newsletter for program members.

• Manager

  McCormick & Schmick's

  (Public Company; mssr; Restaurants industry)

  1997 — 1999 (2 years )

  Hired and supervised dining room and bar staff of 70 for 400-seat restaurant ($6 million/revenue). Designed and managed training and continuing education program. Exceeded revenue goals and lowered product and labor costs, resulting in recognition by corporate headquarters as key player in opening most successful restaurant to that date.

• Operations Manager, English as a Foreign Language Program

  Georgetown University

  (Educational Institution; Higher Education industry)

  1994 — 1997 (3 years )

  Managed orientation, testing, placement, scheduling, and daily program operations. Increased enrollment to record levels by creating systems that resulted in more successful program and visa applications. Designed admission and orientation materials. Prepared and managed program budget. Liaison with other university departments and U.S. Immigration & Naturalization Service to insure smooth integration of foreign students into university and American life.

• General Manager

  Geppetto Restaurant

  (Restaurants industry)

  1986 — 1993 (7 years )

  Opened 180-seat restaurant -- developing menus, promotions and dining room procedures. Hired and supervised dining room staff of 40, including managers. Designed and implemented training program and performance evaluation system. Increased profits despite recession and growing local competition. Managed purchasing, payroll and accounts payable.

Deirdre Reid’s Education

• Georgetown University

  BA , History , 1979 — 1983

Additional Information

Deirdre Reid’s Websites:

• My blog Reid All About It

Deirdre Reid’s Interests:

hiking, yoga, craft breweries, art, cooking, field trips, travel

Deirdre Reid’s Groups:

American Society of Association Executives, Association Executives of North Carolina, California Society of Association Executives

•    Nonprofit Technology Network (NTEN)
•    Georgetown University Alumni Group
•    Association Industry Executives
•    Triangle Tweetup
•    Social Carolina
•    Social Media Today
•    ASAE & The Center for Association Leadership
•    Association Forum of Chicagoland
•    Association Executives of North Carolina (AENC)
•    Tweeple
•    Non Profit Professionals
•    Linking Raleigh, NC
•    Bridgestar: an initiative of the Bridgespan Group
•    BoardSource
•    Social Networking for Association Professionals
•    Non Profit & Philanthropic Job Board
•    Social Media Marketing Mavens
•    AGP: Association Growth Partners
•    RTPconnected
•    The 3/50 Project
•    College of Association Marketing
•    N.C. Center for Nonprofits
•    #smchat
•    Mobile Technology for Nonprofit Organizations
•    The National Association of Home Builders
•    TriangleNetwork

Deirdre Reid’s Honors:

Reid All About It blog selected for the Association Management section of Alltop.com by Guy Kawasaki

Regular contributor to SmartBlog Insights.

Scholarship award recipient for 2009 American Society of Association Executives' Annual Meeting & Exposition and Buzz2009 Social Media for Associations conference

Deirdre Reid’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch