
Helping companies improve customer acquisition and retention using marketing, analytics, service, and strategic planning
Asheville, North Carolina Area

Helping companies improve customer acquisition and retention using marketing, analytics, service, and strategic planning
Asheville, North Carolina Area
Writer, speaker, consultant and the founder of Wilson & Ellis Consulting. I have extensive experience as a multichannel company consultant and executive. I use my experience and expertise to teach executives how to blend social media with direct marketing, integrate departments, motivate employees, maximize return on investment, and successfully grow their business.
Wilson & Ellis Consulting (http://www.wilsonellisconsulting.com) is a multichannel management firm specializing in growth and profitability strategies. In addition to strategic planning and consulting services, they offer hands on workshops and informational guides.
Multichannel marketing, customer acquisition and retention, order fulfillment, inventory management, operations, customer service, growth and profitability, strategic planning, direct mail
(Management Consulting industry)
January 1995 — Present (14 years 11 months)
Founder and consultant specializing in multichannel marketing and operations management.
(Retail industry)
July 1991 — January 1995 (3 years 7 months)
Responsible for growth strategies, marketing, and fulfillment operations.
(Management Consulting industry)
April 1985 — May 1991 (6 years 2 months)
Founder and consultant specializing in marketing and operations for direct mail companies.
(Management Consulting industry)
November 1982 — April 1985 (2 years 6 months)
Specialized in warehouse design and customer service management.
BS , Industrial and Mechanical Engineering , 1978 — 1982