Owner Photographer at debSilbert Photography
Richmond, Virginia Area
- Current
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- Business Systems Analyst at Alstom Power
- Owner Photographer at debSilbert Photography
- Past
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- Process Consultant at Bell Industries
- Project Manager at LandAmerica
- Systems Analyst/Project Manager at Virginia Information Technologies Agency
- Technical Documentation at Department of Charitable Gaming
- Senior Systems Analyst at Capital One
- Senior Applications Analyst at Hunton & Williams
- Senior Systems Analyst at Capital One
- Business Analyst at Trilegiant Loyalty Solutions
- Project Manager at Elliptus Technologies - LandAmerica
- Education
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- University of Richmond
- Recommended
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4 people have recommended Debbie - Connections
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38
connections
- Industry
- Information Technology and Services
- Websites
Debbie Silbert (Heit)’s Summary
Driven, detail-oriented, high-energy information technology professional with diverse technical experience working as an independent consultant in Richmond, Virginia.
As a technology advocate, my contributions span many technology domains. I bring keen insight and value to each role I play from project conceptualization to post-production support. I have experience project management, software requirements elicitation and management, systems design, systems testing, release management, information security, process development, technical documentation, and systems training.
I am a process evangelist, and have a keen eye for identifying opportunities for improving operational effectiveness.
Debbie Silbert (Heit)’s Specialties:
Information security, business systems analysis, project management, policies, procedures, compliance, Sarbanes-Oxley, identity management, technical writing, online help, instructional development, expert level in all Microsoft Office products, including Sharepoint and InfoPath.
Debbie Silbert (Heit)’s Experience
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Business Systems Analyst
Alstom Power
(Information Technology and Services industry)
2008 — Present (less than a year)
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Owner Photographer
debSilbert Photography
(Photography industry)
January 2007 — Present (1 year 8 months)
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Process Consultant
Bell Industries
(Public Company; 51-200 employees; Information Technology and Services industry)
April 2007 — November 2007 (8 months)
Contract involved issue management, gap analysis, and project management relative to vendor service delivery to Fortune 100 client for IT asset management services.
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Project Manager
LandAmerica
(Public Company; 10,001 or more employees; LFG; Insurance industry)
August 2005 — April 2007 (1 year 9 months)
Working project manager for numerous high profile Internal Compliance initiatives that focused on regulatory and corporate compliance, information security, and process and procedure improvement.
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Systems Analyst/Project Manager
Virginia Information Technologies Agency
(Government Agency; 10,001 or more employees; Government Administration industry)
March 2005 — June 2006 (1 year 4 months)
Four-month contract which involved stepping in and picking up the management of a software development project which was in its development phase. Responsibilities included improvement in processes, project management, requirements refinement, test plan development, test case development and execution, release management, and consultation with executive leadership regarding opportunities for improvement.
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Technical Documentation
Department of Charitable Gaming
(Government Agency; Government Administration industry)
December 2004 — February 2005 (3 months)
Developed systems documentation for licensing application developed in Microsoft Access with a SQL back-end. Included data dictionary, entity-relationship diagram, program logic, system flows, stored procedures, and database administrative procedures.
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Senior Systems Analyst
Capital One
(Public Company; 10,001 or more employees; COF; Financial Services industry)
December 2003 — November 2004 (1 year)
Elicited, documented, and managed business and system requirements for Capital One’s system of record for cardholder account information. Collaborated with business analysts, technical designers, developers, and testing teams during project lifecycle to ensure quality deliverables. Adhere to phased software development methodology to support company’s compliance with CMM Level II. Tasks involved elicitation and documentation of requirements, management of traceability, change control, defects, and project risks, test plan development, project estimation, and release and configuration management.
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Senior Applications Analyst
Hunton & Williams
(Privately Held; 1001-5000 employees; Legal Services industry)
January 2003 — August 2003 (8 months)
Provided application support to international user-base of 3,000 users in Windows XP environment. Managed software implementations and upgrades for over 150 applications. Developed work processes and best practices to achieve maximum ROI on software investments. Managed pilot testing of target applications, including development and execution of test plans. Administered Docs Open document management system. Authored and maintained procedural and “how-to” documentation.
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Senior Systems Analyst
Capital One
(Public Company; 10,001 or more employees; COF; Financial Services industry)
March 2002 — January 2003 (11 months)
Worked on development team responsible for evolution of the Capital One’s n-tiered client/server object-oriented call center application. Elicited, developed, and documented business and system requirements through use cases, sequence and class diagrams, and supplementary specifications, following phased software development methodology.
Managed requirements using DOORS. Participated in the design and execution of test plans, including test cases for use by developers and testing team. Participated in the evaluation and analysis of usability enhancements. Collaborated with business, IT, testing, and business users to ensure quality definition, development, and implementation of development projects using software development methodologies. Created technical documentation and communicated project specifics across diverse audience from new users to developers. -
Business Analyst
Trilegiant Loyalty Solutions
(Public Company; 1001-5000 employees; Financial Services industry)
January 2002 — March 2002 (3 months)
Involved in requirements elicitation during feasibility phase of a multi-million dollar software development project for credit card reward fulfillment program. Responsible for the elicitation of business and functional requirements through study of client-produced documentation and interviews conducting during engineering sessions. Developed requirements specification documentation and the development and implementation of requirements management processes. Developed test strategies and plans for development phase of project. All activities being performed in a development culture without previous process experience or formalized tools.
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Project Manager
Elliptus Technologies - LandAmerica
(Public Company; 10,001 or more employees; LFG; Insurance industry)
September 1998 — December 2001 (3 years 4 months)
• Selected by senior management to work with Research & Development team in the development of pilot Web-based Portal project. Executed all testing activities; including reliability, regression, unit, system, integration, and performance testing. Developed test plans and test cases against requirements, manage defect and change tracking, ensured test coverage, document traceability, and report testing results.
• Positive force in bringing about improvement in development processes.
• Authored HTML-based online help system and other technical documentation.
Debbie Silbert (Heit)’s Education
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University of Richmond
2004 — 2005
Additional Information
Debbie Silbert (Heit)’s Websites:
Debbie Silbert (Heit)’s Interests:
new technology, photography, bicycling, investments, beading
Debbie Silbert (Heit)’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- reference requests
- getting back in touch
