CIO at PlusNet
Sheffield, United Kingdom
CIO at PlusNet
Sheffield, United Kingdom
A self motivated executive with over 10 years experience in enterprise level, large scale web based software solutions. Accomplished speaker / presenter on Internet related topics such as VoIP, Traffic Management, VoD, customer community & self serve and web based applications (Web 2.0).
Always open to speaking with interesting people with innovative ideas / products.
Hardware / Software co-design, Traffic management, Large scale web based software solutions
(Internet industry)
August 2007 — Present (1 year)
Tierlinear develop white label, enterprise level, business productivity applications.
We have a number of applications currently in development. More information will be available soon.
(Privately Held; 1-10 employees; Transportation/Trucking/Railroad industry)
February 1999 — Present (9 years 6 months)
Technical consultant to father's business supplying software solutions to the bus and coach industry. Fully outsourced business model with developers in Argentina, India and UK. Service available online only.
(Public Company; 51-200 employees; pnt; Internet industry)
February 2005 — April 2008 (3 years 3 months)
Key respnsibility for the development roadmap of PlusNet plc including new product development, business automation, information architecture and platform scalability.
Also responsible for PlusNet's relationship building and engagement in the community (customer and technological).
(Public Company; 51-200 employees; PNT; Internet industry)
March 2000 — March 2005 (5 years 1 month)
Responsible for, but not limited to:-
PlusNet's Customer Self Serve Portal
- In-house developed solution enabling all customers same functionality as employee's online dramatically reducing costs and improving overall SLA's
PlusNet's Real-Time Traffic Management System
- In-house developed heuristics engine utilising Ellacoya DPI boxes, Juniper ERX routers and Workplace CRM solution.
PlusTalk VoIP platform
- In-house developed solution using open source technologies such as Aster*sk and OpenSER
PlusTalk Home Phone
- Based on BT Wholesale Line Rental (WLR) packages
(Public Company; 51-200 employees; Internet industry)
September 1999 — March 2000 (7 months)
Built software development department to focus on Workplace improvements, customer self serve and web application development.
Workplace
- Multi-Brand, Multi-Supplier, business operating system
- UK's first Employee / Customer ISP Ticketing system
- UK's first fully interactive customer self serve portal
- Internal Document Management System
- Internal communication system (removed e-mail from the business)
- MIS / EIS platform for full reporting capability
- Knowledge Management and Content Management Systems
Also responsible for implementing PlusNet's Hardware / Software Co-Design methodology which enables agile development and scalable solutions.
(Public Company; 11-50 employees; Internet industry)
February 1999 — September 1999 (8 months)
Brought in to develop PlusNet's back-end database solution (later to become Workplace) with No CAPEX or OPEX budget. (Amazing what you can do with spare kit and open source technology really.)
MPhil / PhD, Hardware / Software Co-Design for Portable Multimedia Solutions, 1997 — 1999
"Dropped out" in early 1999 when the Internet "really" took off - and went to make my millions..... :-)
MSc, Computing Science, 1992 — 1994
BEng (Hons) 2:1, Mechanical Engineering and Business, 1986 — 1990
Flying, Travelling, Cooking, Reading
The 2nd BarCampSheffield event is on!
Feb / March 2008
See http://www.barcampsheffield.org/ for more information.