Freelance Writer & Business Consultant
Columbus, Ohio Area
Freelance Writer & Business Consultant
Columbus, Ohio Area
Administrative Professional with proven track record of adding value to operations through strong team building, organizational, innovative, and communication skills.
• Team Leader: Ability to achieve high productive output while maintaining high morale; effectively resolves conflicts between individual needs and requirements of the organization.
• Project Manager. Encourages the maximum contribution of each team member; demonstrates a systematic approach in carrying out projects; able to maintain a high level of output without sacrificing quality.
• Innovative. Encourages and promotes innovation; effectively applies new concepts and unique methods and procedures for future success.
• Effective Communicator. Communicates with credibility and confidence; energetic, patient and diplomatic; ability to utilize tact and good judgement in confidential situations.
• Motivator. Instills energy and enthusiasm while empowering individuals to overcome personal and organizational blocks to achieve results.
• Ultimate Organizer. Makes the most of organizational energy and potential; develops programs to improve the overall operation of the organization; methodical in planning, organizing, and informing.
• Accomplished Writer. Highly skilled in composing a broad range of communications including written and verbal correspondence, speeches, and newsletter articles.
• Detailed Researcher. Makes effective use of information and resources to organize and prepare presentations and reports.
• Originality & Creativity. Excels in providing creative support to build team culture, keep members fully energized, and execute meeting themes.
(Writing and Editing industry)
October 2008 — Present (1 year 2 months)
Web site design; small business marketing strategies & material; meeting planning; market & industry research and reporting; design & creation of training material; published freelance writer.
(Public Company; MRK; Pharmaceuticals industry)
September 2007 — October 2008 (1 year 2 months)
Assigned leadership functions, in addition to customary Region Administrator responsibilities and expectations, to inspire outstanding sales performance and customer service.
• Assisted executive team in researching, organizing, preparing, and presenting business review presentations to management.
• Created and facilitated strength-based training courses for managers, resulting in the team understanding their own strengths and the steps required to create and lead a productive sales organization.
• Conducted training for colleagues that provided the tools to enable teams to write articles, develop logos and themes, and produce inspirational newsletters to foster loyalty and high performance within their regions.
• Served on the ROA National Task Force, which developed a reliable national resource Web site for administrators to consult, and served as a single streamlined portal for corporate departments to disburse information across business units.
(Public Company; MRK; Pharmaceuticals industry)
May 2007 — October 2008 (1 year 6 months)
Increased responsibility from Region Office Administrator position. Managed activity of six office employees and associated projects, schedules, and budget. Implemented change in a reluctant environment.
• Developed an organizational culture that fostered teamwork in order to improve the effectiveness of region office employees and procedures.
• Established clear goals and accountability to achieve significant productive impact.
• Successfully coordinated activities with local employees and multiple corporate departments to close Dublin Office and move office operations to Chicago, Illinois, in a timely and efficient manner.
(Public Company; MRK; Pharmaceuticals industry)
August 2004 — August 2007 (3 years 1 month)
Responsible for supporting a region sales team of one hundred two Representatives, nine Business Managers, and Senior Director assigned to multi-state geography.
• Conducted on-site orientation and developed representative and manager resource binders.
• Maintained Director’s principal calendar; coordinated scheduling of appointments, speaking engagements, meetings, and travel arrangements.
• Managed administrative and reporting responsibilities for the region including managing territory assignments and processing human resource actions.
• Composed a broad range of communications for Directors including written correspondence, speeches, newsletter articles, and emails to acknowledge and congratulate top performance, while developing and reinforcing region culture.
• Coordinated all aspects of meeting planning for groups small and large (up to 350), creating a high-energy environment and unique experience to motivate sales teams to outperform expectations.
(Hospital & Health Care industry)
January 2002 — July 2004 (2 years 7 months)
• Coordinated meetings and training sessions for management and sales teams.
• Gathered and compiled data for special and recurring reports and region communication.
• Researched and developed of a wide scope of special projects including employee mentoring and recognition programs, customer service, and community awareness initiatives.
• Maintained Vice President's principal calendar; coordinate scheduling of appointments, meetings, conferences, travel arrangements/accommodations.
(Security and Investigations industry)
November 1995 — November 2001 (6 years 1 month)
• Assisted the President in a highly visible support role including administrative and sales support.
• Worked as intermediary between management and software engineers to facilitate development of a successful online software product.
• Created educational material for clients and conducted on-site training sessions.
• Managed all human resource, billing, accounting, and payroll functions.
• Sensitively handled discreet information including privileged legal and intellectual property communications and records.
Bachelor of Business Administration , Organizational Leadership , 2006 — 2008
Professional Development: • Five Sparks of Super Service: SparkSpace (2009) • The Truth About You with Marcus Buckingham: University of Dayton Center for Leadership and Executive Development (2008) • The Disney Keys to Excellence: Fisher College of Business Executive Education (2008)
Susan G. Komen Race for the Cure - Team Merck Organizer (2007)